Charles F Safley Jr MD

Dr. Safley has been my dermatologist since 2002 and I have been very happy with all my treatments. I suffer from extreme skin cancer and Dr. Safley has been helpful with referrals to other doctors to continue my treatment.
He is professional, caring and always makes time to answer questions. His staff are also caring and treat everyone in their own special way.

I’ve never written a review about a doctor before because it is a weird thing to write a review about. But Dr. Safley is a dermatologist and my experience this morning was so ridiculous on the customer service side I had to share.
This was my third time to visit him. Each visit has anywhere from a year to two year gap so when I told the receptionist that I changed insurance, I was shocked to hear her say, «You change insurance every time you come in. Do you have trouble keeping insurance or something?» — My mouth was literally hanging open at how rude she was.
1. That is none of your business 2. That is incredibly rude 3. No, I don’t — I just changed jobs!
I was so annoyed and flustered that it took me a second to realize I had waited 35 minutes (in an incredibly dark, dingy waiting room — why do they not have overhead lights?!) by the time they called me to the back. Then I had to wait another 15 minutes in the examination room. «Surely he must be spending a lot of time with his patients,» I thought — but oh no, I got a whopping 5 minutes of his time. I waited 50 minutes… and got 5 minutes with the doctor. And he wasn’t even nice! I was trying to talk to him about my skin and there was no dialogue. Finally, I just asked for a refill of my medicine so I could get out of there.
I think it is time to find another dermatologist.