CVS

I used to be a fan until the pharmacy didn’t process my paperwork… just put it to the side. I talked to them hours later and they said they would process it. Half an hour later they called and said they didn’t have it, and told me that I would need to call other pharmacies myself.

without a doubt… this is the worst pharmacy ever!!! stay away!!! The pharmacy staff DOES NOT KNOW WHAT THEY DO AND DONT HAVE IN STOCK! Awful.

TERRIBLE CUSTOMER SERVICE!!! AVOID AT ALL COST! This is the first post that I’ve ever made on any social media site… Honesty, never felt the need to make a post about any business that I’ve gone to. I moved to Memphis about three months ago and I took my business to this CVS location primarily for convenience. Since I’ve been going to CVS (mainly for prescription purposes) I’ve not once had a pleasant experience. The pharmacy staff is extremely rude and inexperienced. I’ve lived in numerous cities (much larger than Memphis) and I’ve never been told I’d have to wait three days to pick up medication because a pharmacy was «backed up»… Completely unacceptable. The staff is hostile and the last pharmacy tech that I came in contact there raised his voice to me and literally throw my prescription back in my car when I told him that I would be taking my business elsewhere. I am currently still waiting for the store supervisor to return my phone call… I would never be able to type out all of the horrific experiences that I’ve had at this CVS location. Please take the advice and save yourself a trip by not wasting your time at this CVS location. It may look nice exteriorly, the the staff running the place could all use customer service training or they should be replaced. Conveniently, there is another cvs about 5 miles away from this one (definitely worth the drive) where they treat customers the way CVS is known to treat their customers. With dignity, and respect. There is also a walgreens that’s just been built not far from this location as well. Trust me. By all means, save yourself a headache & stay clear of this CVS pharmacy!!! It’ll be the best thing you could do! …Hope this helps!

With us not having a Target or Walmart anywhere near us having a loyalty card here is starting to pay off! I use this place as my need anything random store from baby snacks, diapers and milk to aluminum foil and last minute birthday toys. I adore CVS and it is on the corner of Cooper and Union and even though I could walk to it I always drive. The only thing I hate is trying to get out of that place. I usually just go around back by the pharmacy drive thru and turn onto Cooper bc Union drivers are ugggggh. The staff here is also friendly. They will help you find anything and they will also let you know if you have a free item offer or some CVS bucks. And we all like CVS bucks right?

Large selection of items. I prefer my 38 111 location for the occaisional neighborhood local ever-​so gracefully buying beer at night. LOL!

This pharmacy is the absolute WORST pharmacy you will ever encounter, I assure you. If I could give it «0» stars, I would.
This is not an exaggeration — EVERY TIME I have had a prescription called into this horrible place — they tell me they never got it. Today was the last time. I am moving everything from them. They also lost my husband’s insurance information after two years of his patronage.
Think twice before doing business with this CVS — they will make you feel sicker than you did before you went there –guaranteed.

I hardly ever need prescriptions, but when I do, I get them here. But after my most recent experience, that might change!
Driving home from work on a Tuesday, it occurred to me that I had wanted to refill a prescription, but forgotten to call. No big deal, I thought. I’ll just call now as I’m driving, I’ll stop for gas, and it’ll be ready when I get there. Since I didn’t have the prescription number, I pressed the prompt for a person. Someone picked up after a few minutes, said they’d be right with me, and put me back on hold. For ten minutes. At which point someone finally picked up, apparently didn’t hear me, and hung up.
So, I called back, and was placed on hold by the system for another ten minutes, and again hung up on by a real person. Arriving at the pharmacy, I saw exactly 3 people behind the counter, and quite a crowd of folks waiting. The pharmacist gave me a bunch of excuses about how he was floater, this wasn’t his store, this wasn’t how he runs things, he’s understaffed… I told him that no, I didn’t want to wait, I was rudely hung up on twice, and to have my prescription ready in a few hours.
Returning on Thursday, I asked the pharmacist (a woman, this time) if there was a manger I could speak to about my experience on Tuesday. She paged a manager for me, but after five minutes passed and no one arrived, she asked if she could help. I shared my experience and she told me that someone was on leave, they had had some people call in on Tuesday, etc. She apologized and offered me a gift card, which I accepted.
However, it took her and the manger two phone calls to other stores (on their cell phones) to figure out how to activate a card on the register. Seems pretty basic, right? They did give me a $ 25 card (much more than I expected!), but when I returned later in the week to spend it, many items on one side of the store were low or out of stock. When I asked the cashier, she said they were doing an inventory or reset or something, so they were… wait for it… deliberately letting stock run out.
I can’t even describe the expression on my face at that point. Suffice to say, I’ll think twice before I come here again.

Best Midtown pharmacy! Courteous staff and they are fast! I am always waited on promptly and go on about my way. Walgreens is way too slow and RiteAid can’t get my name correct, as well as the staff argued with me that I didn’t know my name! Uh I think I know my name! CVS even gives my dog a bone at the drive-​thru. I wouldn’t go anywhere else!

I was really mad at CVS for tearing down the beautiful old church that was in this spot. I vowed to never shop there.
Oh well, I guess I don’t have very strong resolve. I caved. And I’m glad I did.
This place is so much better than any other pharmacy store in Midtown — Rite Aid, Walgreens, Ike’s (Walgreens in a different shell).
The store is clean and quiet. The staff is friendly and fast. And you can find some decent prices — especially if you sign up for the loyaly program.
I get my prescriptions filled here and have had good experiences at the pharmacy as well.

First off, the staff at CVS are very pleasant, and the Pharmacy is about 1000% faster and more helpful than the Walgreens down the street, which I am glad I never to drive through again. I get more coupons from their extra care card more frequently than with Walgreens program. They might not have as many items to choose from as the Walgreens for each category, and fewer gift like items, but it has become my new drugstore of choice, and I don’t think it is any uglier than the Ike’s across the street.

Oh CVS! Shame on you for making me look like an ass hat. I’ll be the first to admit when I’m wrong about something, and though I still think CVS is light years better than most of the convenience stores in Memphis, I was horribly disappointed in their pharmacy and had to retract a star. To be fair, I slept on it a couple nights and am only taking one away, but had I written it the night all of this occurred CVS would have gotten negative infinite stars.
Long story short– my 1 month old son has developed a severe case of acid reflux. When I say severe, I mean that there is not a minute of the day except when sleeping (which isn’t much) that he isn’t screaming bloody murder. Our pediatrician phoned in a prescription to the pharmacy of our choice– insert CVS here– and asked us to stop giving him the previous prescription. Which means, my son was an utter and complete vision of the devil spawn until this prescription was ready. My husband stopped on his way home to pick it up, and imagine his surprise when they told him they didn’t have it in stock and had to phone it in to their Stage Rd location. Ummmm… what? Why was there not a phone call attached to this change of plans? Especially given my husband works in Cordova and had to back track all the way to Stage Rd while I was stuck at home with a screaming baby. There are no words for how angry I was that evening, and even though I’ve since calmed down I will not be giving CVS my pharmaceutical business any longer. That was one of the most ridiculous experiences I’ve had. A simple phone call would have rectified the entire situation.

I kinda like the CVS. At least I’m not mobbed by panhandlers, meth makers and riff-​raff. Plus the staff is really nice and it doesn’t take 30 minutes in the drive through to get my meds. Not saying that CVS was needed in this particular spot, but, it really isn’t the satan spawn of big box retail.