This was my first visit to a Firehouse Subs store. The store was very clean, the counter staff were friendly and efficient. I ordered the New York Steamer combo. Medium sandwich, with choice of chips and a drink ran to $ 9.00 + change. A bit expensive for what I got IMO. I really have no complaints. The sandwich was good, bread was very fresh but I just wasn’t wowed. I did get to sample a few new hot sauces from their vast offering of mostly near empty bottles though. One sauce«Pain 85%» was a favorite(shown in picture.) So much so, I just purchased a bottle from Amazon. It comes in 85, 95 and 100% pain. Believe me the 85% is plenty hot enough for even a chili head like me but with great flavor. So something good did come from the visit. Chips are such a mundane option as a side. Offer some fries or potato salad. Anything other than a bag of chips. Chips are so boring! Like I said, no real complaints but it just didn’t make me want to return.
Ayesha J.
Rating des Ortes: 4 Memphis, TN
Firehouse subs is super yummy. I’m actually on my way there now to grab a warm and delicious sandwich. They are efficient and delicious. The best way to be!
Halsey J.
Rating des Ortes: 5 Memphis, TN
This place is delicious! Try their #10 beef brisket! You will slap yo mama! The BBQ sauce is heaven! The customer service was pleasant as well! A blonde young lady that was cleaning the front opened the door for me as I left and each employee, although busy, greeted me with a smile. I’ll be back for sure.
Drew A.
Rating des Ortes: 5 Memphis, TN
I might be SLIGHTLY biased for Firehouse Subs since they are from my 2nd hometown of Jacksonville, FL and their headquarters is right down the road from where I grew up. BUT, as far as steamed subs go, there is none better that I’ve tried. Their portions are generous and their sandwiches are the best. My go-to order is the New York Steamer which has pastrami and corned beef. This location in particular is very fast and friendly. You can’t go wrong here and they’ll have you saying, «Sub-who?!?» Order the Drew combo: Large NY Steamer with chopped pickle, mayo and Italian dressing with Mrs. Vickie’s jalapeño chips. You’re welcome.
Jonathan C.
Rating des Ortes: 5 Newnan, GA
As far as the sandwiches go I recommend trying a hot or specialty sandwich. My favorite is the smokehouse beef and cheddar brisket. I have also had the hook and ladder and the firehouse meatball and both are excellent! I will say the steak and cheese sandwich is average The Décor is Fun, with lots or red and a mural of firefighters fighting a fire painted on the wall. Also they have a large collection of various different hot sauces available for you to try. The service has been friendly when I have been there and has been relatively quick even with a line of people. Expect to pay about $ 10 a person for the sandwich and combo. Firehouse Subs is growing to be one of my favorite sandwich shops. It can be a little more pricey than others but I believe you get what you pay for here.
Viet T.
Rating des Ortes: 4 Memphis, TN
I place this second. It’s very bright and nice. The sandwiches are pretty delicious, but not chinese sub shop. The drink machine is pretty awesome. They also carry Ms. Vickies chips *_* Overall really good, if a tad bit pricier, aside from the drink machine. and I suppose hot sandwiches… go to chinese sub shop
Bill D.
Rating des Ortes: 2 Memphis, TN
Sandwiches great-after the wait and if you don’t mind them throwing an occasional burned one down on your table. 6 to 8 employess and never more than two working at any given time. Owner needs to wake up. Apparently there is NO management. Love their sandwich when it’s done right but I will stop coming back if it doesn’t shape up. I’ve eaten here a couple of dozen times but they only get a couple more chances. Previous poster was exactly right. Ate there this past Saturday and were the only customers. 6 or 7 staff grabasssing and one or two working. No apparent manager. Son was delivered a meatball sandwich and both ends of the bread were BLACK. No server should ever think of delivering black burned bread to a paying customer. I will gladly send an iphone photo to anybody who cares to see it. Somebody doesn’t care and that will be the downfall of this place.
Mike D.
Rating des Ortes: 5 Cordova/Appling, TN
I often work out in this area, and love stopping in over at Firehouse subs. Awesome subs and huge selection of hot sauces. Service is generally pretty quick, even during the busy lunch hour. This is probably one of my favorite shops for hot subs. On top of a delicious assortment of subs, they have a wide array of hot sauces, including the Captain Sorensons sauce which is unique to their stores and can be purchased from them as well. I usually keep a bottle of it in the refrigerator at home. The sauce is not especially spicy but has a great flavor to it. This location does get busy at lunch, and can sometimes take a little while to get your food, but the wait usually isn’t that bad. If your sitting in to eat, they will take your name and bring your sandwich out to you. I’ve never waited more than 10 minutes, which is acceptable to me as these are hot sandwiches, not cold subs.
Chris C.
Rating des Ortes: 3 Union City, CA
Was looking around for something to eat and I happen upon Firehouse Subs. Firehouse Subs is a sandwich shop specializing in hot american sandwiches. Upon walking in have to say I was impressed. The place was nice and clean with lots of firefighter memorabilia all over the place but done in a nice fashion without being obnoxious about it. Their menu is fairly simple and offer about 10 specialty sandwiches and about another 10 regular sandwiches. All of their sandwiches have some sort of firefighter related name such the Hook and Ladder or the Engine Company. Sandwiches here are big. You can either get a «medium» which is 8 or a Large which is 12. Pricing here is either $ 5.25 for a medium or $ 7.25 for a large. They do offer other items such as soups and salads. Place was busy but I manage to walk up to the counter and place my order. I ended up getting an Engineer which is a Smoked Turkey Breast with Swiss and Mushrooms. The girl taking my order did have an attitude. Was put off by it and looked around and noticed a lot of horse play going around at this location that the people were more interested in just messing around than making sandwiches even thought the place was busy. I probably waited about 10 minutes to get my sandwich to go which IMO seemed a bit to long to get a sandwich. Several employees where sitting around and only seemed like 1 or 2 people working when they must have had a staff of about 8 just BSing. I got my sandwich headed off to my hotel and dug in. I have to admit, it was a damn good sandwich. Even for the medium there was plenty of turkey on it along with a nice topping of swiss, mushrooms, and everything else. The wheat bread was nice and soft and tasted like it was freshly baked. As to ratings, I’m torn here, it was a really good sandwich and I can see why this place is gets busy and people wait for one, but they wait for a sandwich at the expense of having someone with an attitude take your order, witnessing horseplay going on with the employees while people are waiting for the food, and lets be honest here, 10 minutes to wait for a sandwich when you have a staff of about 8 there, is just way to long especially when they are not doing anything. So overall food gets 4 stars the service here gets 2 stars, so in the end Firehouse gets 3 star rating and if you can catch the staff on a good day, well worth looking into.