Greyhound Bus Lines

This place was very nice, clean, and very helpful! I’m very pleased with their hospitality. fyi they sit you by your seating number witch is very helpful…

Delayed 5 times between Phoenix and Memphis TN for almost 18 hrs. No one at Greyhound is trained. In particular, Mr Harris at this location seems to be in charge and he blatantly lies on when you will be leaving and blames it on circumstantial BS that the drivers and terminal staff are responsible for. Do not use Greyhound if you can help it.

I’ve never been treated this bad ANYWHERE. I’ve been to stations all over the south but never NEVER been treated like this. Usually it’s simply a few people not knowing what they’re doing, a few rude workers, but today this guy (big in presence and voice) yelled at me. Literally yelled at the top of his voice at me for asking a simple question «which bus should I get on «. That’s it. Even after his attempt at humiliating me in front the rest of the station I still had to figure it out myself. I’m a human being. I, nor anyone else, should be talked to or treated like that. His anger and aggression was in no way warranted and I can’t believe they higher ups allow people like him to continue to work there.

I’m writing a few about the staff and service received on two different trips over the weekend. Greyhound staff in either cities didn’t want to accommodate me or help me during the whole travel experiences. Why is Greyhound using «Boarding Zone» numbers for those that require extra assistance in the first place”? Will I’ve no choice but to make complaints every single time am leaving even if don’t know the date of my departures in advance like this trips?

I’ve been riding Greyhound nearly 20 years as an adult and I have yet to see an equally impressive transformation as I have with this station. The Memphis bus station used to be by the Minor League Baseball Team’s stadium, close to Beale street, it was also small and cramp in comparison to this. I also like the fact this station is next to the airport and a cheap motel called the Executive Inn. The icing on the cake is there is a local city bus depot for using public transportation into Memphis. You have a lot of options.

This very well may be this nicest Greyhound station that I have ever seen. I’m limited in the ones that I’ve seen but it’s very lovely, inside and out. It was clean & I had no problems checking my son in to ride to KC. The workers were great at calming my fears of leaving him. It seems safe. No one was just hanging out there. I’m used a cramped, standing room only depot. This one had lots of open seats in the waiting area even though this is a holiday weekend. I can’t say enough about it. It looks well maintained. I heart it.

Place is nice, had an experience with a RUDE worker who obviously is rude. She is a power hungry employee.
I am not ready for the atl station.

Was on bus for 9 hours without heat. Very cold and we couldn’t get different bus because 5hour to come get us and very unhappy and i want my refund back and we had old bus and they didn’t have outlet and people complaining to the driver. Not ride greyhound anymore and we took trips before to Chicago. Don’t give care about us. We stop in Sikeston, Mo and he thought we would be able get on to St Louis and Customer Assistance said we get another greyhound bus from the nearest greyhound station we don’t have clue where next greyhound was. Foot froze, coughing, children was on bus.

Wowzers what a nice looking bus depot. The only other bus depot I’ve seen is that in Chicago and I don’t mind sharing with you that our local Greyhound station is grossly neglected in comparison.
If it’s your first time traveling via bus. Step up to the ticket counter to purchase tickets and or check in baggage. I do not remember seeing electronic ticketing machines here, so everything is done through agents. I’ve seen day service here with four agents available versus night service in Chicago (2 or 3) and I would say both locations worked at the same capacities. Expect up to a forty minute wait to check in or purchase tickets.
It’s a convenient and cost effective way to travel and if you are lucky to travel on certain Greyhound routes you may benefit and get a chance to ride on the newer buses. The newer lines have free Wi-​Fi, leather seats and outlets to keep your electronics powered. Between Chicago and Memphis, it’s old ass, crappy buses. Just in case, anti-​bacterial soaps are a must.