Hollywood Feed – Memphis, TN – Union

I’m a proud customer of Hollywood feed
But this location needs so people skills improvement with how they handle themselves with and in front of customers and all staff needs to understand company polices.

great local pet store in the memphis area! there are several locations around the city but this is the closest one to the western part of memphis.
the staff are INCREDIBLY knowledgeable about everything! I come here mostly for the special treats they have on display for my dog and the squeeky tennis balls that he loves so much ($ 1 if you buy 5 at a time). i also come here for the anti-​itch supplies that they sell! especially zyvox (works miracles on my dog!)
best thing ever: you can bring your doggie in! and they have adoption events from streetdog foundation one saturday a month for you to look at their adoptable pets!

Very friendly staff and very clean store!
They have a self-​serve pet cleaning booth, which is great. I really enjoy the variety of toys and treats, I don’t see myself using any other pet store while in Memphis.

Hollywood Feed is the only place I will go to buy stuff my sweet dog! They have the sweetest, most helpful people working there, who actually know what they’re talking about. They don’t try and get you to spend a ton of money just what is best for your pet. They are awesome!!!

Like! Always helpful, friendly. I like to roam the store, always something I haven’t seen before. My dog inhales his food — I bought a dish which helped but… They replaced it w/​another kind w/​o questions. I am pleased w/​the new dish. I bought a collar which was chewed, it was guaranteed & they replaced it w/​o questions.

As soon as I walk into the door at Hollywood Feed I get a smile on my face. From the sweet furbabies behind the counter to the extremely friendly and knowledgeable staff, it’s always a pleasure to shop at Hollywood Feed. Normally I just pop in and get the pups their usual dog food without needing any assistance, but my most recent visit was different. I wanted to switch the boys’ food and the HF staff person was very helpful. She listened to all my questions and concerns and gave me an option that she felt would work great for my boys and reminded me that Hollywood Feed promises that «If your pet doesn’t love it or you don’t love it, we will gladly replace or refund it.» Hollywood Feed also has loyalty programs for their food that can earn you a free bag with a set number of purchases.

Love this place, wouldn’t go anywhere else! The staff is super helpful, and I love that they get the giant bag of dog food off the shelf for me and then carry it to my car for me. Their customer service really is top-​notch and can’t be beat. Plus, they carry a wide range of top of the line dog foods — true, they’re pricey, but you get what you pay for. My lab lived for 6 years with near constant ear infections; once I moved to Midtown, I started going to Hollywood Feed and buying a (pricey) grain-​free food, and now he never gets ear infections. Apparently he was just allergic to grain — I wish I had been buying this more expensive food the entire time! Plus, with the brand I buy (Fromm’s), every 13^th bag is free, which is awesome, considering it’s $ 70. I also love their self-​service baths — it’s well worth the $ 10 to keep my bathroom clean and my bathtub free of dog hair to use their baths. Hollywood Feed is the best: they’re a local business and are super involved with local dog rescues, so I’m happy to spend my money there versus a nationwide chain that might be cheaper.

So I have a Basset Hound/​Blue Tick mix. Anyone who has ever had a hound dog knows that their nails are… problematic. Especially when they have tiny legs and don’t like to run, their nails just grow and grow into talons.
This is a painful problem for humans and dogs. Mostly humans. Ouch.
I took Petunia (yes, that’s her name…) to another, national chain pet store. They were super rude, needed all kinds of paperwork for her rabies shot (and apparently the tag and paper from my vet in Arkansas weren’t okay), and basically didn’t act like they wanted anything to do with me, my dog, or my money.
So I called Hollywood Feed to see if they do nail trimming and they do!
Terri is there Tuesday-​Saturday, 10ish to 4ish, and she’s fantastic. Great with the dogs, really cares about them clearly, and cut Petunia’s nails better than any other person ever had. She also talked to me about how to keep them from getting so long (walk on sidewalks more often, file them if she’ll let me) so I don’t have to go so often.
Getting her nails cut was on $ 10, $ 3 less than at the big store, and I got her some treats that both dogs LOVED on the way out. The prices are a little higher, but it’s just such a clean, pleasant store that I’ll never go to another pet store in Memphis!

Great selection. Helpful staff. Shopping for my kitty was made simple. There’s such a variety of products. I enjoyed my shopping experience.

Oh what a glorious place this is!
I can’t get over how wonderful and magical it is… especially when comparing it to Petco (bleck! Never going there again). I bought a beautiful leather collar for $ 14 here…$ 14!!! At any other shop it would have been $ 40. I know because I’ve been that sucker.
The staff is unbelievably helpful and knowledgeable. Who knew adding goats milk to my pup’s diet would have helped so much! And I love that they promote natural and holistic food. And it really isn’t that much more expensive than the crap you buy at Kroger’s. Plus I rest easy knowing my love bugs are getting stuff that is good for them.
OK, so the deer antlers are more expensive than rawhide BUT they last way longer and are sooooo much better for your pups! Rawhide is bad, yo! (Don’t feel bad, I didn’t know until recently either.)
I am not a huge fan of chains but they started in Memphis and I must admit it is quite nice to always have a Hollywood Feed near me anywhere I am in the city. It makes it that much easier to stick with them rather than go to Petco which is literally down the street from my house.
Oh, and they are huge advocates of adoption and sponsor countless events for the Humane Society and other rescue groups. Adopt, don’t shop, y’all!

always extremely friendly, helpful and knowledgeable staff.

This review is only for the grooming. I like the store and the helpfulness of the people in the store. I took my miniature schnauzer there to be groomed. I thought I was getting a great deal, being only $ 35 for everything. Well, I guess the saying «you get what you pay for» applies to this. The morning I brought her in, the groomer was late, and very frazzled. She must not have been paying attention when I told her specifically what to cut, and what to not. She cut the beard on my schnauzer, and pretty much butchered it. I even told her not to cut the beard. It was extremely uneven and way shorter on one side than the other. The whole cut was uneven. This store is great for other things… but not grooming.

I have been to several Hollywood Feed locations around town but the one on Union is the closest to my home and the location I frequent the most. As with all Hollywood Feed stores the quality of service and merchandise is top notch.
My first visit to Hollywood Feed was prompted by my need to find a solution for my dog’s allergy problem. I was giving her multiple doses of Benadryl each day and she was still scratching herself raw. My vet recommended that I try several high quality foods to see if that would help. I tried every brand the vet suggested with little or no improvement. I was about to give up when a friend told me I visit Hollywood Feed.
I’m so glad I listened to my friend because the staff at Hollywood Feed knew exactly what I needed. They suggested that I try a brand called Holistic Select. I saw an improvement in my dog’s allergies within days and complete turnaround in a matter of a few short months. That was years ago and I continue to feed her Holistic Select to this day. As far as I know this small local chain is the only store in Memphis to carry the brand.
Had it not been for knowledgeable staff and dedication to quality products we might still be scratching!