Kroger

And this is supposed to be better than the stab and grab?
Maybe it’s because I’m new or maybe it’s because I just came from chic-​fil-​a, But I find the customer service to be dismal here.
It’s broad daylight and I don’t feel safe in the parking lot. While this place is in process of being renovated, it’s pretty dumpy.
Extra star given for not having bars on the Windows.

I am a bit confused about the format of the grocery store. Maybe I’m just not used to it, but it’s very counterintuitive. Also, the dairy section smells really bad and the ceiling on certain parts of the store is falling out or looks black and rotten.
Other than that, they have a great selection of sales and I’m very impressed with the prices! For college students on a budget for the week, it’s a great place!

Let’s just say I can’t wait until the new one gets built. It’s hard to review this place right now with construction going on but I am very happy to see the progress. They don’t have a lot of anything in this location but it does the job for the most part.
Security is always there to have your back in the parking lot and on the inside and they are very nice too! Every cashier is just as sweet as pie except this one heffa whom I would love to slap but it’s cool she clearly just hates her job and hopefully won’t be at the new one. The managers will help you find something or even check in the back sometimes! Everytime I’m in there they are restocking something which I’m sure is daily since the store is so small. Kroger itself is my favorite bc of the has and the app coupons. I’m pretty much sold with them as a corporation. They also have good birthday cakes!

I hate this Kroger. You can’t find anything. It’s small. No one around to help. Worst ever!

They are finally getting around to tearing this place down and starting all over. Gone will be the last vestige of the old Seessel’s. We will see what the new Kroger has ‘in store.’

This Kroger mimics its larger, more spacious and easily navigable brothers. The small aisles and uniquely-​placed items are, as a fellow reviewer said, charming.
But let’s take a breath and just be honest– on Weekdays after work this store is simply too small to function. The aisles are crowded, and you’re highly likely to be stuck behind one of this location’s many ratchet patrons talking on their cell phones walking at a snail’s pace.
When you finally find a member of the deli who isn’t so ghetto they can’t understand English, you’re likely to wait behind your fellow shoppers — as the deli members especially like to be lazy and unattentive.
The cashiers are equally horrible at their jobs. Though there are some bright smiles and helpful hands, the majority are sloppily-​spoken hood rats who don’t know any PLU codes beside the utmost common items like bananas. Try purchasing shallots, napa, or rutabagas and you’re in for quite an ordeal.
C’mon midtown, lets have a change !

It’s super quirky. Things are in strange places, because of the small size, but I think that is the charm!
Everyone loves to go Krogering, especially me. I have a growing addiction to going to Kroger, which we affectionately call Schnogers. It used to be a Schnucks up until recently.
What I am addicted to is the «manager specials.» The manager specials are usually items that are getting close to the expiration date or hot items from the deli. They are usually reduced about 50% or more.
I bought a lovely Easter basket for $ 5 on Monday after Easter. Since the Easter Bunny skipped my house, I took care of myself a day later.
The produce section is a good place to check for the specials. Its common to find a salad in a bag or some broccoli in a bag that has been reduced for quick sales. The salad usually needs to be eaten within a day, so don’t stock up.
I found some stuffed mushrooms on Tuesday. They are delicious and worth the $.99 down from 2.99.
Another fun place to check is the meat department. There is a section in every Kroger that has reduced meat. I rarely get anything from this section, because you definitely need to eat it that night.
The seafood section usually has good buys, too. I bought a small thing of crab legs not too long ago for about $ 5.
Oftentimes, you can find dip on sale. It’s really good if you are having a party. The dip was helluva good at $.75!
The bread department usually has some cakes, breads, etc for quick sale, too. Here’s a cake I bought for a co worker last year for 50% off.
I’ve bought flowers, too. They don’t last long, but it’s a cheap.
There’s a small section that has various dry goods. These are usually things that have been discontinued or damaged boxes. These items are usually not near any expiration date.
The jewel of the manager’s special is the deli area. They have some party trays that are excellent if you are throwing or attending a party. They’re usually 12.99 and are reduced to 6.99.
The chicken is the winner, though. The rotisseries that are made that day that do not sell get marked down from 5.99 to 2.99. They’re not old at all.
Eight pieces of chicken that were cooked that day go from 7.99 to 2.99. Unbeatable!
The secret to the deli is to go whenever the deli closes. I found the perfect time for my store is just after 7pm.
Of course, I’ll go back… Maybe tonight about 7!

I refuse to shop here. I gave up on this store years ago — when it was still a Schnucks.
The parking lot is hellish. The store is cramped and the layout is weird. The selection is bad — and always has been. The employees are the worst. And, even though it’s the worst grocery store in the city, there’s always a long wait at the registers.

I FREAKING HATE THIS KROGER. I loved this location when it was Schnucks, however the switch to Kroger has NOT done this location any favors. Props to them for trying to get a lot of goods in a small space, however, no props for getting a lot of goods that NO ONE BUYS. I can’t tell you how many times I’ve had to ask them to buy various diet staples only to have them in stock for one week before they never get bought again.
I’m not the biggest fan of the Kroger closer to me at Poplar and Cleveland, however the selection is 20x better, the size is more conducive to actual people, and the location allows you worry more about the annoying person at the door than your car getting hit by another in the parking lot.
Poor planning on the part of Kroger. What a terrible location/​store.

I’m going to join the chorus of negative reviews — of the Krogers I have been to in Memphis, this is hands down the absolute worst. The saddest part? I live approximately 30 seconds from this store, literally around the corner, and I NEVER shop here unless I’m desperate.
Let’s start with the parking lot. Too small for this type of store, it is the worst laid-​out parking lot I have ever encountered. The security guards occasionally bestir themselves to direct traffic, which should really be a full-​time job. The lot is so painfully small and cramped, I’m surprised I’ve never seen an accident in it. Just trying to enter the lot is a foreshadowing of the disasters ahead.
Onto the store itself. Again, too small, especially given that it is the nearest «full-​service» grocery store to downtown. I have come here for all kinds of items and discovered that they do not carry them, presumably due to lack of shelf space. The produce department does not have much selection, and it often feels like the rejects from bigger, better stores. Same with the meat department — some things, they just do not have. When Kroger took over from Schnuck’s, I had high hopes that they would improve this location, but aside from a thorough cleaning (not repeated since, I don’t think), nothing changed.
And, the employees. Kroger, Schnuck’s…they are all uniformly terrible. Getting anyone to assist you in the deli or meat department is like pulling teeth. There seems to be a quota of 2 – 3 people talking to 1 person actually working. I don’t know why the deli asks you how much you want or how you want it cut, since they will inevitably give you something different than what you ask for anyway. If you don’t care, don’t ask!
The store (and the parking lot) is pretty much always jam-​packed. Going here is an exerecise in how quickly you can find what you need (or some acceptable substitute), get to a register, and get out before screaming in frustration. Avoid this Kroger at all costs.

Oh, I loved the Seesel’s store that was here before… Where do I begin??? There is so much to criticize that I don’t know where to begin!!! OF course there are the SECURITY GUARDS outside who are busy doing nothing! As shopping carts roll into parked cars, or they are trying to pick up women in the parking lot or they are smoking. I FEEL SO SAFE WITH THEM THERE! Then there are the employees behind the DELI counter who stand there doing nothing or talking to each other-​while customers stand at the counter waiting to be served. Then how about the check out people who move at a snails pace– CLEARLY KROGERS IS THE MEMPHIS’S ANSWER TO ‘HIRE THE HANDICAPPED’! But of course, I really don’t want to insult the HANDICAPPED! What ever happened to customer service??? If you are not in a hurry– DRIVE TO EAST MEMPHIS AND GO TO THE FRESH MARKET! At least people actually wait on you! And don’t stand there polishing their nails or fixing their hair! OMG! WHere is Kroeger corporate??? Is there even Management there? Or are they equally inept!

I hate Kroger!!!
Pardon my ego, I’m a very good cook. And, I’m very organized… probably too much so. I actually love change and think it’s what makes life worth living. I don’t care that Schnuck’s was bought out. But Kroger is the most poorly merchandised grocery store I’ve ever been in. I love the midtown store. I love that it’s small and I love the parking lot. It makes me feel like I’m in an urban environment juxtaposed to a suburb.
However, I don’t give a rat’s ass about your Kroger brand… a whole gondola for K brand soft drinks. I use the Kroger card just to shut the cashier up. Since I don’t buy Kroger brand I seldom see any savings… and there’s not a Kroger gas station downtown. The sackers are too busy talking smack to each other to give me all my purchases… three times I’ve come home without items I know were in my cart. I would love to know what the merchandising philosophy is and if those that create the merchandising schematics ever cook… or clean. There’s a whole section of Scotch products but the Scotch Pads are not in that section… they’re on the bottom shelf at the other end of the gondola. Do you put the pickles/​olives by the tuna just because some people put pickles in their tuna fish? Bread in the back of the store… the most high volume item and you make people go through this tiny little store to find it in hopes they’ll see something else they want. That is some old school shit. Why would you have Land O Lakes Salted Butter and not have Unsalted… and then when you finally get unsalted you don’t merchandise them side by side. Why do you have a quart of Land O Lakes Half and Half but not the pint? I’m sounding like Pete Wells so I’ll stop.
My biggest issue is that even if I make a list I come home without things I need. I’ve tried Union, Madison, Highland and Poplar (out east). The bigger the store the more confusing it gets. In the big stores you have to deal with the mini Wal-​Mart in the middle of the store selling seasonal items. FGS… if you want to compete with WM and Target stop trying to be a grocery store. I’ve sent letters to the website with ZERO response. As I said, I cook. There’s just two of us but we entertain; a lot… and I cook a lot and spend a lot. And Kroger is my only option unless I want to go to the ridiculous WF and FM. I do go there for specialty items but not for everyday. Come on!!!
I hate Kroger!!!

Ghetto! Ghetto! Ghetto! … and not much of a selection here either. I think it is good for the midtown folks for the convenience, but otherwise I’d advise anyone wanting something with better quality and a safer store to the Highland and Poplar location. It is worth the extra 10 minutes drive in my opinion.

I love midtown and appreciate some of the quirkiness, but this store has a poor layout. I constantly found myself bumping into others. There is not a great selection of meat. Produce is ok.

I came here as a Schnucks customer and think Kroger handled the transition well. To me they didn’t miss a beat. To the naysayers, I’d rather it be a Kroger than an empty buidling. Kroger did a good job of sprucing up the interior décor and adding in security monitors. Every now and then I come across a simple item that I think they outta have — that they don’t, but you can’t have everything I guess.
I may be in the minority but I think Kroger’s prices are better than Schnucks.
I will concede that Schucks had better produce — something I hope Kroger can improve upon.
An annoyance I often encounter is the statement «Do you have a Kroger card?», being the first thing that comes out of a cashier’s mouth instead of «Hello».
Yes the parking lot is tight but it matches the compact nature of the store [don’t you think :)]. If nothing else turning in, going out, and navigating this lot should definitely improve your ‘motor’ skills.
I hope they tear down the Trousseau Building and expand one day. Heard rumors of this. Hope they come true.

Selection here is not good at all. Very few generic offerings and very confusing layout. Also, one of the cashiers tried to overcharge me from broccoli because he was confused about how it was sold. Actually I find Kroger cashiers on the whole to be really bad at checking out produce. I was hoping that I could make this Kroger my new regular store but looks like I’ll have to keep going out to Poplar Plaza.