Metro Cab and Advantage Cab

Awful taxi service, half-​broken down dirty cars. Made me miss my flight once, which is awful and time-​consuming at a small airport like MEM.
Won’t use again. Scary bad service. Shady looking drivers made me nervous asking inappropriate questions– repeatedly asked of my marital and motherhood status– not what you want to hear at night, in a dark dirty cab that may break down at any moment.
Never again. Now I figure parking at airport, even though more expensive, is now my best bet. The choices for transportation are dismal in this city.
Totally believe the experiences here from other reviewers, given my experiences with this company. Not sure who regulates these taxis, but they need to make sure these cars and drivers are up to standards– no way can this be safe.

Warning!!! DEATH CAB!!!
We were picked up in a dilapidated mini van with failing brakes and a wheel that shook violently on the highway. No joke the cabbie called his boss before he dropped us off and told his boss he had no brakes left.
–Cab Driver had his two children in the way back seat!!! I Swear to Fng god and if I didn’t have my wife as my witness I wouldn’t believe my own eyes
–Driver used phone and took his eyes off the road repeatedly
–driver complained of shoulder pain and drove erratically taking his eyes off the road and his hands off the wheel repeatedly
–driver took both hands off the steering wheel for over ten seconds at one point to clean his nails. We were traveling on the highway with NO Vehicle brakes and NO HANDS on the steering wheel!!! His kids are in the way back!!!
–cab driver never started or used meter and would only accept $$$
–I took pics of his car # and plate number. Picked up at holiday inn at 1:35pm 4÷07÷2014 and dropped off at Memphis airport at 2pm
–my wife and I are still shaking in fear
–this cab driver is a deadly threat to public safety.

Taxi service in the Memphis area is spotty at best. One would think that at least from the airport, you might have better luck, but don’t try it after 11:30 pm. The coordinator disappears so you are left in your own in terms of getting one. After repeated calls to Metro at around 12:15 in the morning, and a wait of no less thsn an hour and a half and still no taxi, I finally got one (from another company), but only because he came by the airport on his own.

Until today I would have given this company 5 STARS-​However, today I waited for 45 minutes when a cab finally showed up. After 20 mins I simply called to ck on the status of my cab. I had already called Metro earlier that day for a ride & had no issue & prompt courteous service. & over the past 14 days had spent many hrs & dollars w/​Metro w/​no issue. When I called to ck status I was greeted w/​nothing but attitude from the dispatcher. After another 10 mins I called & asked to speak to a supervisor I was given the rudest treatment I’ve ever received from a business where I had been a Generous Repeat Customer. Not only would the dispatcher not give me to a manager or supervisor-​she hung up on me. When I called back 10 mins after that to tell them out of courtesy that I was cancelling my order because I had called YELLOW/CHECKER-901−577−7777 & that I was reporting them to the BBB & GIVING THEM A BAD REVIEW HERE the supervisor that answered the phone hung up on me. 10 mins after that a Metro Cab finally showed up. I refused service & explained why & said I had tried to cancel the order & called Yellow/​Checker & he copped attitude & said «Good luck waiting all day.» 5 minutes later Yellow/​Checker showed up w/​an amazing driver whom I had a great ride & conversation with. Ironically enough He had worked for Metro & now works for YELLOW/​CHECKER 901−577−7777. DON’T CALL METRO CALL CHECKER/​YELLOW 901−577−7777.