Menifee Fitness 24/7

I waited before reviewing. I’ve been a member for almost two years now.
Parking: The parking is a challenge. Their simply isn’t enough. People like to clog up the narrow streets waiting for a spot to open up instead of simply driving to the back and walking. It’s kind of ridiculous actually.
Crowds: The gym can get crowded at peak times like most gyms but it’s not nearly as bad as my previous gym (Golds in Murrieta). I wouldn’t rule it out for crowds although Menifee is growing so more crowds will inevitably come. Spin classes haven’t been too bad. I’ve been to other gyms where you had to arrive 15 min early to ensure you had a bike. Not the case at Menifee Fitness so far. I can be late and still be ok.
Cleanliness: They could definitely pick it up a notch with cleanliness. I really notice it because at my previous gyms (Golds Murrieta, Rush out of state, and La Fitness for 15 years) it was much cleaner. I don’t think Menifee Fitness actually has a cleaning crew. I think they just have the regular staff do cleaning here and there. I really think they are cheap about this. Some of the machines are dusty like they haven’t been cleaned for months. Sticky too. At LA Fitness in Murrieta and Temecula I remember cleaning ladies coming behind me and cleaning the machines regularly. It’s not a deal breaker but come on, hire some one to clean.
Porn: they show music videos in their Monday morning spin class. They have definitely shown some near pornographic videos. I’m not exaggerating. It’s offensive. Be warned. I’ve been meaning to send an email. Maybe they will clean it up. You know it’s bad when the instructor apologizes and people walk out. Lol I prefer natural scenery or just music but to each their own…
Childcare: this is the most important to me. It’s been good. Their has been a turnover for sure. Some of the girls are very young minded but I haven’t had a problem with any of them. Most of the staff has been competent from what I’ve observed. I agree with other posters, it’s like a zoo in there. There are not enough staff. i will some times leave if I feel it’s too crazy. I wish they had a lot more staff working at once. They have a some what separated baby area but they don’t use it most of the time because they don’t have a staff member to spare. My two year old has been picked on. It’s a tough call for me some times because my kids are so young and I feel like they get picked on in their and the staff isn’t really keeping a close eye usually because they are too busy. it could be better but it’s not the staff members fault. It’s the owner who I’ve never met. Other moms have told me it’s much better than the nearby fitness 19.

I joined this club when we first move into the area but have since canceled several months ago. I have had a hard time finding clubs with water aerobics classes and a pool along with all the other amenities and this was the only one in the area that had these amenities.
I had been going to this club a few times a week and at the end of doing this, found myself getting some kind of bug or illness. I didn’t want to think this was «crypto» but since I had a significant bout of illness following using the pool several times in a period of time, I am left to wonder what happened. All I can come up with is the staff is not putting enough chlorine in the pool or otherwise monitoring it. I used to go to another major chain club and never had this happen there! I need a club for exercise so I am currently looking around for one.
Regarding the third party company that handles the billing I had absolutely no trouble with them. They were very competent and did exactly what I asked for when I canceled my membership.
The front desk staff at Menifee Fitness ²⁴⁄₇ was mostly unfriendly and was not friendly when I tried to explain to them why I was canceling my membership.
If anyone knows of a club in the Menifee area that has both a gym and a swimming pool with classes, pleas let me know. Appreciate it!

They’re costing me $ 100 just to cancel! $ 50 cancelation fee + they require 30 days cancelation notice so they charge you for NEXT month as well, and I MOVED, so I can’t even use the membership during that month! Their contract and payment terms are DISGRACEFUL. They ought to change their contract terms to eliminate these cancelation fees, to avoid further negative reviews and losing new customers who read them. This is crap.

5 stars for Anthony ! He is always willing to help with any concerns members have and quick to fix things for us ! Corey is awesome too about fixing the wifi for me whenever I complain ! :) Cesar is always so welcoming and his classes are the
. There is honestly no other in the I. E! His passion really shows .I appreciate you guys and your hard work !

The staff: front desk are straight faced, don’t smile, are on Instagram or their phones taking selfies. You need to learn how to greet with a smile.
Kids club: you need to learn how to LIMIT the kids you allow in! It’s like a zoo in there. I’ve turned around and went home because of how many kids there are in such a tight space.
Cleanliness: horrid. Either it’s clean and while you’re on a cardio machine, someone is literally mopping your feet and spraying cleaner while you’re doing cardio OR the weight area has used wipes, empty bottles everywhere.
The crowd: etiquette is pretty low as gym goers are infamous for using your machine KNOWING you’re using it. A lot of gawkers, jaw yappers and nuisance to interrupt your lift session.
Overall: I’m compelled to open my own gym in Menifee to show the area what they’re missing in a quality gym.

Good atmosphere, plenty of free weights and many different things to do. Swim, basketball, run and very open floors. Good place

Two years later and a new review. My last concern was a vibration machine. The most recent incident makes the vibration machine look like a walk in Disneyland.
The bottom line here, check your contracts. They have you sign on an IPAD and don’t give you a piece of paper to hold on to when you’re signing up so there is a lot of room for error.
Here’s what happened. I signed up in June 2014 with Reese. Reese told me they were running a special. $ 209 paid in full up front and billing of $ 10 per month open ended with billing to begin June 2016. Since the $ 10 charge is relatively small, it didn’t raise any red flags when paying bills so we didn’t realize they had been deducting the payments much sooner than our original agreement.
Keep in mind they out source their billing to another company so I was stuck making phone call after phone call to their billing company going around in circles. Luckily, my husband’s membership reflects what we agreed on so I was able to compare the two contracts and point out the discrepancies.
I was pretty frustrated because I had spoken to Elizabeth and Tally at the billing company and they promised to «research“the issue and respond to me in writing within 10 business days. I waited patiently but I was notified by my credit company that they were attempting to deduct not only the $ 10 but a $ 25 fee for not paying the previous month because I disputed it with my credit company.
Finally, the billing company advised me to go in person to speak with a live manager. I called the gym to see if a manager was available and they said «Yes». My husband and I drove down there and I spoke to Anthony Estrada. Anthony was professional and tried to be helpful but didn’t seem to know how to rectify the problem. Now here is where it gets interesting. Another boy named Mike Johnson was standing there and he began to verbally accost me, bully and threaten me. When I asked him why he was there and why he was being threatening his response was «When we gave you the contract you should have shut your mouth and left»!!
I was shocked. I asked him if he was a supervisor and he said «No, I’m sales». I proceeded to ask Anthony to please remove that rude, threatening aggressive boy from the conversation. His only reason for being there was to harass me. Finally, after being shaken up and Anthony apologized for Mike’s unprofessional behavior, I scheduled an appointment to meet with Jeneva today at noon. Jeneva is upper management.
I met with Jeneva today and she apologized for Mike’s unprofessional and threatening behavior. She said Anthony had already notified sales manager that he agreed Mike’s conduct was unacceptable.
Jeneva was very professional, she sat with me and we discussed the many errors to the contract and we came up with a solution. Her customer service skills were on point and professional. I appreciate her professionalism.
I would have bumped this to 5 stars but Mike still works there and it’s very uncomfortable walking in there with him there. I don’t understand why they would hire staff that purposefully threatens and harasses female customers. That’s my only complaint. Everything else is high rated. The facility is nice, the other staff is professional and the overall gym experience is great.
I’ll try to go to the gym when Mike’s not there. I’m definitely uncomfortable around him. I was going to sign up my other family members but after that incident with Mike, we decided to hold off.

I been coming here a little over 6 months now, and I would agree with pervious post about customer service they are awful they are not personable with no customer service skills. When my husband and I first signed up to this gym the guy that helped up was very rude and felt rushed to finish our paper work, so he could go back to talking to the rest of the front desk .
Equipment needs more maintenance and seems to cramped together not much room between each other on the machines.
Very clean

This review’s one star is based solely on the poor poor customer service. My Bf and I have been members for a few months now since we moved from LA, mostly using the basketball court and we have never really had an interaction from the front desk until tonight. We had brought his brother Isaiah a 12 year old without a membership figuring it would be fine if anything we would need to just buy a day pass. We first asked if he could just tag along to the courts with us, understandably he would have to pay for a $ 10 day pass so before we bought a pass the minor was asked his age he had mistakenly said 11 as he just had a birthday & turned 12 he instantly & excitedly corrected himself, as if that’s unheard of, from there it went down hill and we were treated beyond poorly and not like membership holders. Frustrated I was having to argue his age and being helped out at first by Cory he said «he looks too young I’m not letting him in, I won’t be selling him a pass, he’s under 12 and its insurance it’s illegal» you could tell this guy was getting off on a power trip because he started to raise his voice & roll his eyes he kept telling us to «wait until morning to speak with his manger Hannah» he wasn’t interested in being nice or offering any customer service. I then asked to speak to the woman at the front desk Leanne, I told her we’re being denied buying a day pass because he looked at him and said he looks to young, Cory then told her «he said he was 9 then switched his story to 12» um not true? Wtf. she then decided to consult the manager Hannah on the phone, she goes in the back to call her manager and comes out saying «he can’t come in he has to have a birth certificate» a birth certificate to go sit in a basketball gym? I then offered her a school email for proof since I was not going to drive to hemet and back for a birth certificate to then pay for a pass to shoot around a basketball for an hour, she said «what would that prove 6^th graders are 11» lol wtf um also not true, he’s on track in school in the 6^th grade and 12? Leanne also started getting very rude, I told her this has never been a policy implemented as we have brought other minors without need for a birth certificate and it felt like discrimination, she then told me its policy not discrimination. For the record Menifee fitness for it to not be considered discrimination you must apply the same policy to all guests not just ones you pick and choose, we have brought other minors before and birth certificates were not required. I was trying to tell her this as Isaiah was sitting in the lobby and she kept speaking over me repeatedly telling me «there’s nothing I can do» I then said «you’re really going to have a 12 year old sit in the lobby?» This is when the point escalated and she said «actually he’s not even aloud to sit there» you have got to be fucking kidding me?. I said of course he can sit there she said «no, minors in the building must be accompanied by an adult with a membership for him to stay you have to sit with him» she then told me out of no where she was a manager also and that she has that right to tell me, I asked her to please call her other manager for verification of this, she went to the back again came out and said «my other manager also said he can’t stay» .I gave up talking to her and went to sit down with Isaiah while my bf played basketball, as I sit down Cory and Leanne began to talk about myself and the situation at the front desk. To talk and laugh about a situation and customer negatively, to call myself stupid and shake your head all within sight and in ear range is beyond unprofessional, I have never dealt with that after a long career in customer service. Had the situation been handled with care rather than sarcasm, with honor code rather than disbelief of a customer, with smiling instead of rolling of the eyes and crossing of the arms, and if they hadn’t talked bad about the situation and myself after the conversation-​then it wouldn’t have been as bad.
Parking: good, packed at peak hours
Customer service: awful, even besides Cory and Leanne, the other desk attendants are always seem too good to acknowledge you when you walk in
Cleanliness: bathrooms are always well kept but the basketball courts are more neglected
Price: cheaper than corporate gyms
Space: tight, but designed well and easily able to workout without wait for any machines

Been going here for a year now and have had no problems with working out here. Everyone is nice, the workers here are welcoming and it’s fairly clean you always see people cleaning. All these 1 star complaints are just babies that want things to be perfect which never happens at any gyms!!. I have been to a lot of gyms and they all have there pros and cons. And for the people that are complaining about how they don’t get free towels anymore. REALLY? JUST BRING YOUR OWN TOWEL!!. You come here to lift and get fit this is not a 5 star hotel room that you live in. Stop complaining and workout. «It’s a GYM not a hotel resort»

Everyone is entitled to the opinion; however, some of the reviews on here are ridiculous. The amenities here are not better than other gyms, maybe having a pool and a basketball court, but that’s about it. The equipment is consistently broken and rather than fix it correctly, or purchase something new, they do patch jobs that last for a couple days and it’s down again. The wipe stations aren’t always filled, which sucks because they no longer offer towels. The gym is dirty and needs to be completely cleaned from the top to bottom. The staff is not very attentive or respectful, some are but a few rather chit chat with their friends than help customers. The day care is nice and the people in there do a good job. In my opinion, based on other gyms in the area, they are over priced for what they offer. I will say Jill is an awesome trainer and her classes are 2^nd to none, which is the only reason it was difficult to cancel our membership.
Hands down the most irritating part of this place is their payment processing company and contract. If you join here, make sure you read the contract! They required a 30 day cancelation, which means if you want to cancel you first give the notification and will be responsible for another monthly fee. To put it simply, you are going to have 60 days and 2 payments before you can leave the place. They will not work with you, they don’t care what your circumstances are, they just want their money.
Lastly, they are going to get sued one day because of their faulty equipment. The tanning bed is a nice accommodation right? Included in the membership, nice perk right? EXCEPT WHEN A PIECE OF GLASS FALLS ON YOU WHILE YOU’RE TANNING! I know what you’re thinking «that’s final destination type crap» yes and it actually happened to a customer here. The tanning bed is not a perk, my wife has been telling them for at least 6 months that the face tanning part does not work and then tells me today one of the glass pieces fell on a girl tanning. If you have a death wish, by all means use the tanning bed
Oh! I forgot to mention. This is just my opinion, but an owner who responds to Unilocal reviews seems desperate. If your current or former customers have complaints and most of them line up, maybe you should shut your mouth and fix the issues?!? Just a word of advice.

I’m currently a member of this gym, have been since January 2015. I attend off and on. as I was getting my exercise outdoors more often during the summer. I recently started to attend again because it’s on my way home from work, an easy motivation for a workout!
What is not motivating for a workout session is a dirty women’s locker room. The floors are filthy, the steam room as someone else mentioned is dirty, the changing room, and there are never any napkins to dry my hands. I’m not sure if they stopped providing towels because of the drought but every time I come in, towels are never offered.
I feel like I might catch some sort of contamination using the women’s facilities. It was never like this when I first joined. What makes it even more tedious is when you see their employees just walking around or chatting it up when there is obviously work to be done. I’ve read many bad reviews about cancellation and am hoping that isn’t true.
When I initially signed up, I was never told it was a year contract. It was done on a tablet and the man just scrolled down to the part where I enter my information. If that is so, I joined in January and will continue to attend this mess of a gym or ask my boyfriend’s grandmother, who works in a lawyer’s office, for some legal advice to get out of this unfortunate bind.
It isn’t that I do not want to workout or want to get out of a contract I wasn’t even aware I was bound to. I’d like to take my business elsewhere, some place up to my cleanliness standards.

Steam room is disgusting, they use to have it always clean … Their new cleaning crew does a horrible job the female locker room is gross

I’ve been coming here for a few weeks already, we just moved into the area and I really like this place. I’ve been a member at Fitness 19 (no locker rooms or classes, not my cup of tea) LA Fitness (too outdated) NC3 (like it a lot but moved away) and Golds/​EOS (WAYYYY too busy with people that aren’t there to workout). This literally takes all the best aspects of gyms that I’ve been to and combines it into one. Plenty of group fitness classes, which by the way, are awesome. It’s never too crowded, I’ve come at «rush» hours and there’s still 2/​3rds of the gym available. Everybody is friendly and this place is clean. No complaints!

I am a old and new member. I started with this gym when it first opened and just rejoined recently this year.
If you compare this gym to the others, the amenities are far better than any area gym. I read the Unilocal reviews before hand and I was hesitant to return. After my recent visit I found this gym to be clean, modern and has a friendly staff.
Figure out what time day you want to work out. If you like the crowds, come after 7pm.
All the negative Unilocal reviews are people who signed up thinking they wanted to loose some pounds, went to In and Out burger after every work out and never returned.
I worked out at LA fitness as well, people were always complaining about the monthly dues and the contract. I went month to month this time at Menifee Fitness, it was a great value, $ 49 down for first and last, $ 39 annual fee and $ 19 a month opened end, no contract. That’s is! What is all the fuss about? Stop leaving these 1 star reviews because you are trying to get out of your commitment to pay for a year or so contract.
Get off your lazy butts and work out, yes, thats you, the one with the cheeseburger in your hand.
And come on really, massage chairs, free tanning, movie room for cardio, No other gym offers that as part of membership. I will update this Unilocal if things turn out different over time.
Now get off your ass and come work out with me. I play racketball around 6 – 7 if your interested.

There are plenty of fitness centers in the valley to choose from — all with similar facilities, good hours, and decent staff… but which do not provide the extreme hassle of dealing with ASF (who runs their accounting and billing)…
I was NOT told that I could simply sign up for a month to month when I first approached this facility — and was specifically told to go with the year contract, and month-​to-​month afterwards…
When my debit card information was used erroneously, I had to cancel the card and reissue with my bank — the very moment I received the new information I presented it to the gym with 2 days notice of my pending auto-​withdrawal. They ran it anyway, and charged me a $ 25 fee because the old information didn’t work [SPECIAL NOTE 6÷30÷2015: I overlooked that the $ 25 fee was returned in late April].
I just tried to cancel my account, and the individual on the other end of the line asked me if he could add my last 4 of my social to the account for «security purposes» (yes, he wanted to protect me on an account I was closing)… I declined, and then he asked that I add an email address to the account (that I was closing). Love dealing with automatons who read from scripts because they have no ability to think on their own. You will not be able to get out of the contract unless you have moved beyond 25 miles (with proof of utility bill), or succumbed to a disability. I will simply pay mine off early.
So, you want a good gym, look up the vast competition out there, and avoid this place — and avoid any gym that utilizes ASF like the plague.
And «Denise O.» is not a Business Manager — he is, according to the staff, a Training Manager who attempts to discredit Unilocal postings that are unfavorable to this facility, and he has no business discussing business details outside of his formal capacity. [note 6÷30÷2015: Denise says otherwise, but I will let my original statement stand, as it was based on his staff’s comments, which ring far truer than a title].

Just do it! It works!
I joined this gym August 1, 2014. Personal Trainer Jonathan worked with me regarding nutrition and designing suitable workouts. I had two personal training sessions a week, plus we built workouts together for my other days.
I lost 80 pounds between August 1 and January 15. I feel great, and look so much better.
The gym is clean, the staff greet you every time you enter, there is free tanning, and the Kids Club is awesome and affordable.
I wholeheartedly recommend this gym and using a person trainer (especially Jonathan). The monthly cost and contract length are both fair.

Used to go there years ago. It USED to be clean, friendly and a nice place to go. Now that they’ve changed hands their billing lady, Kathy is a pill to deal with! She has no manners and lacks professionalism. Had to hang up her, because she wouldn’t listen that I was actually trying to help her with a billing problem. Called and had to go through 4 people before I spoke Janice who was nice and understanding, but now I know why that place is losing business. The staff needs training in customer service, billing and professionalism!!! Seriously! Be ware!!!
Look at the fine print!

DO NOT SIGN UP FOR THIS GYM!!! They do not tell you up front that you are signing up for a year contract, your expected to read it in the fine print. I’ve been a part of 7 other gyms and have only ever heard of month to month with a 30 day notice for cancellation.
I moved to menifee short term to live with family friends until I was caught up with paying my credit debt, I would have never signed a year had I know as my plan was only to live out there with my partner at the most for 6 months and then move back to carlsbad.
Wouldn’t you consider This a life changing event? Well there is no humanity or empathy or customer satisfaction with them. The billing company lady was very rude and robotic, for me and my partner to cancel it would be 100 dollars, 50 per person only if you can show a utility bill showing you moved more than 25 miles away. I moved back to my grandmas house in carlsbad and so had no utility bills in my name but offered a bank statement or other bills with my new address which they WOULDNT TAKE. How arbitrary a rule, they seem to pull dumb rules out of their asses to make it as inflexible and impossible as they can.
I got their address, mailed my last months check and told them I would not continue to work with crooks who do not value their customers as anything more than dollar signs. I got a new bank card so that they would have no way to charge me and will be reporting them to Better Business Bureau.

This girl!
We came in from out of town wanting to workout at 10:30. Which isn’t THAT late yet we got booted out. We were willing to pay any fee necessary and we still were not able to make it into this gym. Needless to say we will NEVER visit this gym again, EVER. It was absolutely ridiculous. You are losing business. Three of us were willing to pay the $ 20 one day pass fee. You lost $ 60. Bad business model, bad customer service. At least be polite about the situation!