Ace Hardware

They have everything you’d ever want for your house projects. I’ve picked up the Loctite glass glue, wood fillers, Hagerty chandelier cleaners, and live lady bugs. Prices are slightly more than Home Depot, but the staff is helpful and it’s highly likely they carry that specialized product you need. Parking is also super easy with a lot behind the back entrance.

This is the best hardware store in the area. I had been to the big box stores looking for specialty light bulbs and parts for a screen door and came back empty. Coming into this Ace store, I immediately got assistance. The clerk looked at the broken bulb and immediately recognized it and found me a replacement, pointing out that I had two choices, carefully explaining the difference. Same with the screen door parts. The clerks here «know» hardware, electrical, paint, plumbing, heating, you name it. The store also carries hard to find cleaning supplies and kitchen items, sharpens knives, on and on. It’s a pleasure to shop in this well-​stocked store, surrounded by other customers who are finding just what they were looking for.

This Hardware store is fantastic! They make a huge effort to stock just about everything under the sun. You can actually call them on the phone and ask a real person if they have a particular item. Try that at big box hardware and building supply store! (No Way!) You can actually ask an employee a question who doesn’t say,” I don’t work in this department.” What a treat!

Glad to have Ace back in town! Helpful, very well stocked, and if they don’t have it, will get it.

Great selection, Great service. Always have what I need and always help me find it.

You can get pretty bad customer service depending on who you get. The front desk lady was very impatient and rude when I asked her questions about the product. She needs to work on her attitude towards to customer service.

Great store! Find pretty much everything for pretty much anything.

I’ve been coming here for years and have always been happy with their products, service and the prices! The owners are very personable!

Excellent service from this neighborhood friendly store. Surprisingly, they have most of what you need, and the store is a pretty decent size inside. Parking is easiest behind the store where you can use a rear entrance door.

Good selection of products but totally unhelpful staff. Ask for a product and they’ll vaguely wave in some direction. You are then on your own. You look lost or confused? Don’t expect anyone to come over and help you. Compare to Hassett Hardware where they escort you to precisely where what you want is located — no comparison!

I don’t particularly enjoy going to the hardware store but I love this place. Friendly and rapid service, good selection. They recently expanded so now they have a really nice patio and outdoor section too. You can find all your basics here, but they also have a small but nice selection of gifty type things– by Umbra and others.

Service!
Ace Hardware in Menlo Park always gets an A for service. I never have to spend any time «searching» for things as someone always promptly offers assistance and shows me where things are located/​etc.
But, on my last trip there, they totally outdid themselves. I was looking for special screws/​nuts to fix a stroller, and they not only scoured the bins for the perfect ones, but they generously completed the tricky repair for me. I was blown away. THANK YOU for the amazing service with a smile :)

Had two keys made. Neither worked because they used the wrong templates.
Person making the keys was complaining about a previous customer to another employee while making the keys.

After a long search for a piece on a really old Dremel tool, I finally found it this store. Guy at the counter pointed me straight to the section I needed to go to. After a quick overview, I found what I needed, paid and was on my way. That’s the way shopping should be!

I have been going to «Menlo Park Hardware» for awhile now and they are the best.
If you need help they are willing to help or if you want to browse they are fine with that as well.
They have grown the store’s square footage by adding another space next door just for lawn & garden supplies.
And my personal favorite employee is «Michal», he sees me coming in and greets me with a «Hi Ken» «What can I help you with today?»

as a new homeowner, it’s no surprise that i will need to make a trip or two, or three or four, to the hardware store so that i can whip my new home into shape.
as often as i’d been in menlo park, i had actually never walked into this hardware store until very recently. and i have to say, this hardware store is HUGE! i’m actually not sure whether it’s combined with the hardware store next door or if this is just one long store that spans three storefronts.
at any rate, anything and everything i have needed has been found here; plants, cleaning materials, fixtures, rodent and critter ridder (yes, one of the downsides of having a nice front and back yard… the neighborhood critters like it too!) the staff is friendly as i have always been greeted and asked if i need help finding anything. it’s no wonder, since the store is massive and not the easiest to navigate… one could get lost in this sea of hardware!
my only slight critique would be their hours of operation as they don’t open til 8.30 on the weekdays and 9am on the weekends. this is a bit later than other hardware stores who open as early as 7am.

This is probably one of the last true neighborhood hardware stores. Originally, I had a small list of things I was going to pick up at Home Depot but I remembered this place instead. I happened to be nearby so I decided to pop in here. Well, I’m happy I did. Everything went fast & I was treated with friendly service! Long live mom-​pop hardware stores!!!

This Menlo Park Hardware Store is almost as good as it gets. It’s relatively small, packed to the rafters with home improvement goodness, and staffed by folks who really want to help. It almost has a bookstore feel, as all I wanted to do was wander, browse, and think of various ways to use some of these items that I hadn’t previously considered. This Ace is definitely the place!

I love how this store in particular feels like a tiny hardware store that’s the only one in the area located in a small town somewhere. But in reality, it’s just your neighborhood Ace Hardware. But the staff here makes you feel like you’re a part of the community. Very cool!
Came here a couple times to pick up some home stuff we needed. Each time I was helped by someone very nice and informative.
They recycle batteries and light bulbs here too, fyi. :)

Is it Home Depot? No. It is the beauty of small-​town America. Who knew that Menlo Park could count as that?
It is a small shop, but they shove in all sorts of things. We discovered they have canning supplies — they say they have always carried them, but we certainly had not noticed for a few years. They have been very helpful in find specific screws or the right sandpaper or lightbulb. Make sure to ask for help! Sometimes things are hidden in back or on the top of shelves. I am almost always offered help, often when I walk through the door.
I’m glad I live in a town that has this. Sure, I grew up with Home Depot. But I’m glad I get to live with this Ace Hardware. Since they were able to expand into the store space nextdoor, I’m optimistic they will be around for a while.