Parkview Property Management

Summary: They do not maintain their property, and raise rent as often as possible. They are terrible to work with and are uncompromising.
I have been a good tenant for 3+ years in one of their managed properties, and have never missed a payment. Recently they raised my rent and I adjusted my online banking to address this increase. There must have been some sort of mistake with the bank and the bank reverted on the following month back to the previous amount. The difference was 50 dollars and threatened me a 100 $ late fee. This would not be an issue, unfortunately I am on business travel for the week. I contacted them to work out a compromise. Late fees are illegal in California and any fees require burden of proof to be provided by the landlord in order to justify the claim as worded as «damages.» 50 dollars vrs a 100 dollar charge also accounts are usury.
Repairs
1 Advertised dishwasher does not work.
2 Cockroaches eat the plant matter surrounding the premise — responsibility of the gardeners per the lease.
3 The path approach to the front door has numerous gouges in the concrete and can break or roll ankles, esp. people wearing heels. Safety concern.
4 skylight does not open
5 rain gutter fell off of house 6+ month no repair yet
6 garage leaks 6+ month no repair yet
7 trees are growing into the fence, gradually destroying them.
8 front door swells when it rains and is difficult to close.
9 rear heater does not work.
We have provided them this list for the duration of 8 months, with periodic reminders. We usually get a pat of the back and are told they will fix these issues.
If you have the option, avoid business with this organization and save yourself the hassle. They are evil!!!
good resource:

The jist of this review is that Parkview Property Management waited nearly THREE weeks to let us know that we didn’t get an apartment that we had applied for. A great place in Menlo Park that would have been perfect for our family. They have great properties, but I don’t like the way that they handled our situation.
There were lots of excuses as to why they didn’t process our application for so long, ranging from people being out of town to «they’ll get to it in a few days». Three weeks later, yeah. Suuuuuure.
I guess if you have all the time in the world to wait and are patient with vagueness and lack of communication, then this is the place for you. I can’t imagine what it would be like if you had any problems with your apartment, like plumbing.
Maybe in the end, they did us a favor.
Beware.

I rented an office through Parkview. They were totally polite and professional. I highly recommend their services.

I referred a friend who moved to the Bay area from China to Parkview Property Management since I have been more than satisfied in the apartment I live in that they manage. They showed my friend different apartments in the Menlo Park/​Palo Alto area that was within her budget and set her up in an apartment on the SAME DAY!

The worst. Period.

It’s obvious that the rental market is hot in the Menlo Park and Palo Alto area due to the high demand from students. But what’s up with the almighty attitude of mostly all property management? I have never encountered such rudeness and disregard for customer service. Okay perhaps I’m taking my overall negative apartment hunt experience out on Parkview. So I’ll just continue with my experience with Parkview.
I called to see if they had any 1br/​1ba. They said they did and I wanted to schedule an appointment. They called me back and said 2 days later was the earliest that they could show it. The man who showed it was very nice. So I rushed into the office and put in an application. Tip: Print out your own credit report to save the $ 25 credit check fee that they’ll charge you. They got back to me later that evening to say that I could come in and sign the lease 3 days later. This entire time, I’ve told them that I was from out of town and that it would have been a hassle to drive back and forth, but I played that game because I was desperate for housing. Well it just so happened that within those 3 days, I found better housing for much less.
So when I told them that I wouldn’t be signing the lease, I was reprimanded because they weren’t able to show the apartment during the weekend. I apologized, but she was still pissed. Well if they can accept multiple applications, then why can’t I apply to multiple places?