Smokey Bones Bar & Fire Grill

First time here.
Service was ok. Food was better. I ordered the morning glory burger and the hot donuts for dessert w/​a sweet tea. All were amazing. Also their cheese fries were pretty great as well. They’re known for bbq, and that’s not what I ordered so for my experience and the service… 3 stars.
Will I return: only if I’m in the area, no special trip made.

It was a good overall experience. The smoked food was cooked/​smoked well. Appetizer tasted good.
The wait staff was very attentive and was very good. Then the wife and I found out it was only the second day the waitress was waiting tables solo. She did a great job. Kudos to the training of new staff members to the management. They have a new method of paying table side your credit card never leaves your hand. This should be at every Resturant.

The ribs and mac & cheese are always great. Excellent staff, too — highly recommend!

Stopped in Saturday night with the family and service and food was really good Manager was making sure we had an enjoyable visit

Open later than most for a late night dinner option on Sundays. Just off the freeway, it wasn’t too hard to find and sounded like the best option around.
Upon walking in, I stopped in the ladies’ restroom and walked right out. I told the host that the ladies’ needed attention — all the stalls were not fit for use. He seemed frustrated and said he’d get someone on it and went to tell someone. Came back and said it would just be a few minutes. He seated us and I figured I would go later.
The food was great, the floor show, not so much. Employees bickering at the order window and the bar regular (or off duty employee) that wore a path between a bar stool and the front entrance for a smoke seemed to know every employee on duty and graced us with ode to Camel with each pass.
The smoked chicken wings will have me seeking out a Smoky Bones for as long as they keep them on the menu. The Chopped Chicken Salad was just as you would expect, but the chopped just refers to the chicken, the lettuce is not chopped salad. My hubs burger was good. The soups looked awful but tasted better than they looked. Three people ate for $ 60 and left happy.
The waitress was fantastic. Her service and the food will keep us coming back to Smoky Bones — though probably not this location. I attempted the restroom again, after the meal, and it was clear that no one had been in there to clean it up. I wanted to ask someone for a rag and cleaner so I could use it, but opted for the gas station down the street instead.
I hope Management can get this place together a little better. The food is great.

Stoped in Saturday for dinner. My Soninlaw had never been. Always good food and service.
The reason for this comment today is for the little quirk I saw on the menu.
If you order a 22oz bones brew, it will cost you more per ounce than a pint. No volume discount with this one. When I brought it to my servers attention he made the gesture to make it better. 22 oz at pint price. We all enjoyed our meal.

on our way to and from Holiday Valley we try to stop in. Its a simple place for good, family, BBQ. I wish they were closer to Hudson but oh well, it makes the visit that much better when we only go once a quarter.

I like this location! It’s decent food, service is good and they have a decent beer selection. I eat here often when I’m in town.

Dinner was reasonably priced and the food was good. The wait staff was very busy considering there wasn’t a lot of customers. The biggest thing that surprised me was the cost of beer. If I had known it would be $ 8 a beer I would have stayed at the hotel bar.

Very good décor!
Server was nice!
Place was busy do to Mother’s Day
I had the fish and chips shore the fish was not fresh fried looked frozen tasted frozen.
My wife had the beef brisket tasted ok but looked like mush on a plate not Good.
They forgot my vinegar. They forgot the Mac cheese. The cole slaw was way to wet I almost choked on it gggggaggggg
Had three people that were involved in my table not good.
Way to much money for the quality of food 1 – 10 I give the place a 1 you guys need a lot of work sorry but true. How do I know because I’ve been a chef for the past 30 years.

Went on a Sunday and the place was empty however it still took about 30 minutes for someone to take our drink order. The manager came up to us and said the waitress was busy and she then placed our drink orders. The food was decent but expensive. Would not go back!

$ 3.00 for a soda … I can buy a 12 pack at Giant Eagle for $ 2.99!!!
Who ever heard of ordering a $ 10.00 burger where fries are EXTRA???
Sorry, Smokey Bones, you’re losing on this one!!!
Food and service are just not what they used to be… And the news says we are becoming a service nation… Smokey better get your act together!!!

Went here for a work party. The food was decent. I had the mac and cheese. It was really dry. It had no sauce to sit in. The noodles were a little too under cooked. I was not a fan. If you want good mac and cheese go to Willoughby Brew Co.
My biggest issue was the bartender. I waited literally 25 minutes for her to finally approach me to make a drink. When she did acknowledge me instead of a, «what can I get you?» or «can I help you?» I literally got, «What do you want?» Sorrryyyy to bother you but I’d like a drink. I’ve been perfectly patient. She had to look everything up in the book to make it and I felt like I was bothering her for asking.
Desert was interesting but good. We got the cheesecake bites. I was expecting them cold but they were hot and friend. It was like an explosion of warm sweetness in my mouth. It was delicious and came with a superb fruit dip. So good. Can’t say I’d go back or recommend this place to anyone.

This may be a very small chain — I’m just not that sure and didn’t have time to really research it — besides — you are reading this because it’s a review.
Went here for lunch with two colleagues and our server’s name was Charles — very nice gentlemen — almost like I was down south where the service is always friendly. We each ordered something a bit different from one another and all three meals were served together and in a very timely manner — considering this was lunch and I needed to get the training done — time was important and it met my plan!
The food was great and they were accommodating to my requests. I wanted the pulled pork BBQ sandwich without of course the bread — that way I saved carb counting to the french fries that were really delicious. In fact — the pulled pork was good and the brewed ice tea — perfect! +
Place was clean — prices were reasonable — service and speed were good — and the variety was great.
So — let me end with the phenomenal soup — yep — it was that good! Every day is different and I’d be willing to try them ALL!
Perfect it was not — but a solid four stars for sure — my pulled pork though tasty wasn’t quite hot enough — temperature that is!

The best cornbread! Great staff and environment. A little pricey but worth it. Plenty of choices. Everything was on point.

Tried this place when they first came to Mentor and found it to be mediocre at best. Tried take-​out a couple years later and felt the quality of the product had not changed. On a whim and because it’s years later, thought we’d try take-​out again and it’s stunning how bad it was. Ribs and wings were burnt black… you could get better bbq at Denny’s. Fried pickle appetizer had most pieces glued together, with watered down ranch dressing. I know now why Mentor never gets the better chain restaurants… no discernible palates. If there were, this place wouldn’t still be in business. The strangest thing, though, my wife ordered fish and said it, in fact, was good. Go figure…

Last night me and my fiancée stopped in after a movie we ordered the wings to go they made the order wrong so we had to wait an hr so they could make our food over the bartender told me we would receive a discount because the manager was good with those things his words he goes to talk to her I guess she said just charge us full price so we got no discount waited an hr and they made a mistake and over charged us and had to remove something from our bill not even so much as a 5 $ off coupon we were offended but never spoke a word smiled payed our bill and left i even left a tip and this is not the first time that same person messed up our order and we are regulars we might not be back though I doubt they care

i haven’t even got my food yet and this has been the worst service i’ve ever experienced in my life.
do not come here. i repeat do not come here!

To say I love Smokey Bones was putting it mildly. I’ve tried other places and they just don’t compare in quality or quantity. I think between my husband and myself we’ve tried everything on the menu. It is a little noisy but the ribs are not to be missed. The cole slaw is also excellent and I love, love the steamed broccoli.
We went back to Smokey Bones today (10÷4÷14). It was like night and day. We were told 30 minute wait and it was 45. Another 10 minutes before our drink order was taken. We gave the server our meal order immediately and it finally arrived about 30 minutes later. I had ordered the steamed broccoli and baked potato as a side with the pork loin in red wine mushroom sauce. The mushrooms were terrible — they were tough. It was as though they had been sautéed and then heated up in a microwave. After my previous experiences I did not expect this. We will put this near the bottom of our list of places to go in the future.

I’ve given other Smoking Bones high marks but this one I cannot. Now I must admit at this one I never consumed a beverage because yesterday I sat at the bar 10 mins. and the bartender was slammed and didn’t even say hi and didn’t smile and so I left. And then today for lunch I went in and there was no hostess around 2 p.m. and there was (possibly the same one?) a bartender doing other… stuff and I left after waiting and I believe the couple waiting in front of me left too.
Last night the guy standing at the bar next to me when I wanted to eat also left and I left when he did. So in actuality I owe the bartender a drink at BRAVO! next door because that meal was divine, thank you very much actually.