Action Computers

Outstanding customer service! I highly recommend Action Computers – especially if you’re looking for a fantastic deal on a refurbished computer monitor.

My computer screen would go black and freeze up. I accidentally returned it to factory settings. So my husband said to take it in, and action computers could recover all my files, and fix it. As soon as they fixed it, I brought it home. The recovered files wouldn’t open, then the computer froze up and went black. We took it back down, and the nice young man at the counter, was surprised that it froze and went black on me. He said it was working perfectly. He couldn’t open the recovered files, and then it went black on him. They kept it. A few days later they called and said it was fixed. Again we went down. No one could open the recovered files, so they kept it to work on it. They backed up the recovered files on a external drive, and then returned it to factory settings. Which is the same thing I had already done. So I paid $ 110 for a drive to back up corrupt files that no one can open, I brought the computer home to start fresh. It was on 3 minutes, froze and went black. I am very sad. The boys working there were very kind and polite, but no one seemed to know what was going on with my computer, and just kept calling it fixed. I should have saved my $ 250, and just counted my losses, and put it toward a new computer.

The employees are extremely friendly and the service is quick and of quality!

This is definitely a five star local business. The people here are kind friendly and ready to help and answer most questions and fix most repairs promptly. I was notified when my part came in and the young man behind the counter really knows how to do customer service right I will always be recommending action computers to my friends family and coworkers because of the fact that they do have great customer service. I’ve always enjoyed taking my computers here because of the fact that my grandfather always took his machines here to get them repaired or upgraded.

Action computers is awesome. I brought my desk top in for overheating problems, and an OS upgrade that I could not get to work. The staff at action computer fixed my problems for far less than I expected, and did not try to sell me something I did not need. I will be definitely going back to action computers for any further computer problems I have. Thanks for the great service action computers!

Do not hesitate to use these guys. I think I am on serios save number six since they opened, I walk away completely fixed and very happy with the bill. Special thanks to Ryan today. Hugs.

I took my laptop in about two months ago because the screen was cracked. They said they needed to open it up in order to see what exact screen was needed (for a charge of course) and then they could give me a price. Said it would be a couple days. I had to call them a week later after not hearing anything and they hadn’t even started. The Next day they called to give me the price… screen was $ 280 for a $ 300+ computer. I went to a competitor which I will not mention and not only did they not charge me to open up my computer, they didn’t have to open it up to tell me the screen price. Simply scanned the back without a charge and the overall price was $ 160 for the screen and labor. I’ll never wast my time and money with these guys again.

Enrique and Linda sound like competitors who are trying to make this place look bad. How sad that they feel they have to do this if that is the case. This is an honest shop from my experiences.

Although the customer service is great the business itself has some severe problems. I went in for a quote to repair minor physical damages. The quote was more expensive than buying a new modern laptop and they broke it even further during the diagnostic. Also, they do not warn you that there is a $ 35 charge for the diagnostic until you come back for the computer. Their repair prices arent consistant either. I had the same damage quoted twice by the same company and it varied between $ 40 and $ 250. I would not recommend this place.

I love having the opportunity to review a business when they are doing a fabulous job and Action Computers is. I was pretty sure my crappy computer was toast but an AC technician was able to figure out that we had a bad power supply. $ 50 later and my computer that I was sure I was going to have to replace since it was blue screening is back up and running. I think the person who helped me was named Rob, great customer service and skilled technicians!

I haven’t had my computer repaired here,
but I did enter the shop one time looking for a part I needed. The staff were friendly, and informed me they did not have what I needed. They offered to order it, but informed me I could find what I needed at Best Buy without the wait.
I appreciated their honesty and friendly service.

i took my 2010 toshiba laptop in 8−10−12 to diagnosis why it’s not booting up. the counter person told me will take about 2 – 3 day to find out what wrong with it. 2 week later, they havn’t even work on my laptop. they say just a couple more day they will get to it. i took my laptop and left.
NEVER take your pc or laptop to this place to fix it, it will take forever for you pc to be fix. they even have a policy that if the pc is in their shop for 30 day, they have the right to keep it.

We were traveling and away from home when our laptop «died». We found Action Computers in the phone book and went in. It was vital that our computer be repaired that day. We were amazed at the speed with which they fixed it. AND they were so nice It’s wonderful to see a business that is honest and knows what they are doing. Thanks AC. If we ever return to the area, we will say hi.

Action Computers is by far the best place in Merced County to have your computer worked on. Their prices seem fair for the service that your receive. I have taken my computer there and had all spyware removed (my wife was happy!) and when my hard drive crashed they were able to recover all my data (amazing). When I went to replace my old computer, I had them custom build me a new one with top of the line parts. That is a cool process if you are into that kind of thing. Overall, as a customer, I am happy with the service they provide and I feel like I get my money’s worth. Highly Recommended.
BTW…Linda P review doesn’t even make sense…

Look no further for your computer needs ! The whole crew at this place just rocks, plain and simple !!! BTW… Really Linda P. …I’ve been doing business with these guys for years, and never ever been unhappy with the results !

Action Computers IS the way to go. I highly recommend them not only for personal computers, but for business servers and computers as well. We are set up on an annual maintenance contract with them. They come to our office every quarter, up date any programs that need it, and make sure that our system is virus free!!! Keep up the good work guys.

When it comes to buying a computer or having one worked on, I will always choose action computers. The owner is a great person and has the inegrity it takes to not only run a business but keep it running. I bought a computer in 2005 and it’s still as fast when surfing the web as some of the newer big box store computers. The reason is simple. Action computers build a computer that fits you and your lifestyle. The big box stores just build a generic computer that fits everyone. But there computers can’t keep up with the times and are quicly left behind by advances in technology. I was able to upgrade my cp therefore saving me from having to buy another genric new cp. Give action computers a call. Let them build you a custom cp that fits you and grows with you.

The technicians here are CROOKS. DO NOT TAKE YOUR COMPUTER IN HERE! I took my computer in here in November of 2008 for repair. Picked it up 3 weeks later. Seemed to be running fine. Few months later I moved and it started acting up again. This time saying I’m running low on disk space. I’ve got a Dell 2002 desktop with a 40gb hard drive. I can’t be low in disk space because I hardly had any program’s running on it. Anyway I took it in to a computer place by my husbands work in Watsonville. They called me up and told me that I needed to replace my 20gb clone hard drive. And that i had 2 operating systems running on it at the same time! I told them that my computer has a 40 gb Dell hard drive on it WTF. Nobody else has ever worked on that computer but Action Computers in Merced CA. Come to find out Action computers stole my original hard drive and replaced it with a clone half the size. DO NOT TAKE YOUR COMPUTER IN THERE!!! They will rip you off.