Mercer Island Pediatric Dentistry

We really liked the location at first. The location is great and very modern. Unfortunately today experience with our child was horrible. My son was getting some cavity taken off. Seem the anesteshia was not properly placed or to little has used, and due to this reason our son was screaming and crying its guts off. My wife was concern and tried to come in, but she was asked to leave. Our son never cries and is a team player, but today experience made him scream is guts off. Once the doctor finished, she goes and blames my wife’s that the reason our son was crying was not because of lack of anesteshia, but because she was there!

My husband and I just moved here from Alaska and have two kiddos, 4 and 2. I had been seeking a fun and friendly office for them and finally found exactly what I was looking for! On our first visit my kids were very anxious but as soon as they walked in and saw the pacman video game and their favorite movie (Madagascar) playing they were hooked! I am so pleased with the care and attention that Dr. Vu and her staff gave my children! We can’t wait for our next visit! :)

My son was being pretty difficult, but Dr. Vu and her staff were so patient and did really well with calming him down to get the job done.

I wanted to try a pediatric dentist and thought it could make a difference for my children considering they hate going to the dentist. The office is nice and in a good location, but I wasn’t to impressed with the care. My daughter in 1yr old and Dr Vu had instructed me to brush her gums due to plaque. So I’ve been doing that and now she has sores on her gums. She was in a lot of pain I don’t understand why a 1yr old could have plaque.

We had a wonderful visit to the office. We’ve moved around a little so our girls have experienced several different pediatric dentists (and hygienists); we’ve been blessed to have visited quality offices everywhere we’ve gone and Mercer Island Pediatric Dentistry ranks right up with the best of them. The Positive Unilocal Reviews are spot on!

Brought my daughter in for an appointment this week. While this isn’t always the funnest thing for a kid (or adults) to have to do… My daughter left Dr. Vu’s office happy.

Wonderful! I am so happy that we found this office on Mercer Island. The staff is friendly and knowledgeable. There is flexibility with scheduling appointments after school hours which is extremely helpful. Dr. Vu and her staff made every effort to answer questions and was very thorough with her exam and procedures. The office is new and look terrific too. We’ll definitely be back!

It’s a new office that is modern and clean and child focused.
Dr. Vu is top notch and great with kids. We had a positive experience from making the appointment through to the end of the visit. We even got a personal that card from Dr. Vu after our appointment. That was an extra nice touch!
Someone made a comment that the play area could use more stuff, but if you have more things for kids to play with, it means more germs on those items… as a physician, I’d rather bring my own toys for my kids. Also we really didn’t have time to play as we were brought back quickly.
Thank you Dr Vu, we’ll be back!

We are so lucky to have this office on the island. It looks great inside, and out. The staff is all so nice, and they all are very educated when it comes to working with all age groups. I was in this week with my 4 kids, ages 13 down to 3. None of them wanted to leave! The assistants were great with them– they explained everything that was going to be happening before they did it.
They were all very friendly to talk to– you can tell that they all love being there and love working with kids. Dr. Vu is also fantastic. She’s very thorough with her exam and is great at explaining any treatment that has to be done.
Reading through the comments on this page that are under the «not recommended» section, I realize that all the great things that other happy parent’s have commented are everything that I feel as well. I’m not sure why they aren’t «recommended.» If you have any doubt about this office, just go and look under that section.
Thanks Mercer Island Pediatric Dentistry! We are so glad that you are here!
I would highly recommend this office to anyone who has a child! :)

I’ve brought all three of my kids here several times since the clinic opened and we’ve been very satisfied. The location couldn’t be beat for anyone living on the island, the facilities are modern and very nice, and the staff is very friendly and considerate.

I was very excited to set an appointment for my daughter at this clinic. The location is so convenient and even from the outside, I could tell that the place was clean. They have a monkey theme/​mascot which seemed inviting and it gave me the impression that they would be extra kid-​focused — it’s a pediatric dental clinic after all.
Unfortunately our visit fell terribly short of our expectations:
1. The play area by the waiting room is very very sparse. This wasn’t a deal breaker but I was honestly surprised given that the place is for kids.
2. The hygienist who let us in hardly gave an introduction to herself nor oriented me or my daughter to the clinic — my preschool-​aged daughter was a new patient and one would think that they would provide a smooth opening, right? Even if my daughter has had successful dental visits in the past, we were new to this clinic and one would assume that they would help ease her in.
3. My daughter was immediately asked to lay down on their pediatric dental beds, outfitted with a bib, glasses, and off the hygienist went with hardly a word of explanation! No «this is my friend, Mr. Brush and this is what he does» or anything like that. For the first 20 seconds, I thought, «Hmm. well, they’re professionals and my daughter, though gripping my hand tightly, seems to be okay so I guess this is … all right?» But that thought quickly went away as my daughter sat up and said she didn’t want to continue.
I tried to comfort and reassure my daughter to try again, and all the while the hygienist and an assistant (?) just stood there seemingly puzzled as to how to help. In fact when someone asked the hygienist what was going on, she just sat there saying, «oh, she doesn’t want to open her mouth». Shouldn’t they know how to help and ease children’s anxieties in these scenarios?
Anyway, my daughter eventually gave it a try again only to sit up again and say she didn’t like it. (She didn’t like the taste of toothpaste — and for the record, she didn’t like the taste of the toothpaste at our final dentist either but they made it work like magic.)
4. After trying a second attempt, I told the hygienist that this just wasn’t working so they called Dr. Vu in. I told her that the clinic is just very new to my daughter and that the experience just hasn’t been good for her. I added that perhaps it’s because my daughter has never been on a dental BED before. She then explained that they have regular dental chairs at the back if that’s what she is used to and prefer — well, we were never asked nor even given the option to choose! Dr. Vu went on to market that dental beds are especially for kids and are usually preferred.
5. Dr. Vu also repeated many times that they usually prefer younger children to set appointments in the morning because they are less irritable in the beginning of the day. First, if this were true they never mentioned this when I was setting the appointment. Second, afternoon appointments have never been a problem with my daughter. I really didn’t appreciate the excuses she was insisting on.
6. Dr. Vu later explained that the hygienist was fairly new the office and is more accustomed to treating adult patients. That, alone, should raise red flags.
On a positive note, Dr. Vu agreed not to charge our insurance since no treatment was really given.
I would not recommend this clinic at all unless your child is a lot older and is completely accustomed to dental check-​ups. We found a family dentist who has a far better handle on children than this pediatric clinic.

I have three children who are patients of Dr. Vu’s. Two teenagers and one pre teen. One of my kids has a real fear of dentists. Firstly, the new office is so kid friendly and inviting that kids may actually forget they’re going to the dentist! The décor is open, bright and colorful. The dental chairs are designed for kids of all ages because they are more of a bed then a chair. The office has televisions on the ceiling with earphones which was perfect for my phobic child who needed his first cavity filled. Dr. Vu is wonderful with kids. Her demeanor and kid friendly explanations are such that I’m sure she can get just about anyone to open their mouth! I really appreciate that she is all about prophylactic care so that kids don’t end up needing work done. Her hygienist gave my kids their first professional demonstration of brushing and flossing! (It’s amazing what you can learn even if you’ve been doing something all your life!) I was really impressed by the experience and I highly recommend the office.