Queen Nails

Queen does a good job of accommodating me when I walk in. It’s always super clean and they are friendly. I’m happier with the service here than I am at more expensive salons. I live close by and I think coming here for years. They always do a great job and take good care of me.

To remove my cuticles the woman used one of her long finger nails to push back the cuticles. I kid you not.

I was a little leery about going here for the first time given the mixed reviews but I thought they did a great job! I’ve had way worse pedicures for a lot more money. The staff was very friendly and I thought they did an excellent job on all of it — very nice massage, evenly trimmed nails and nice, neat color. Considering that I just got back from camping, they had a little work to do but my feet look great now! haha The salon was very clean and they got me right in on my lunch break. I’ll definitely be going back!

I try to have compassion for businesses despite a terrible experience whether it be service, product, whatever. I generally just let it roll off my back and don’t even feel the need to review. But I’ve never been so angry and disappointed with such an establishment who failed to deliver! This was by far the worst experience ever! The set of nails I showed her didn’t even come close to the final product. I wanted ballerina style nails. Instead, it came out in different shapes on each finger nail. She filed against my skin MULTIPLE times! MULTIPLE! Leaving a slight cut on my cuticle. The polish turned out blotchy. The fullset acrylic I had gotten turned out to be the exact length as my natural nails. If that were the case, I wouldn’t have gotten acrylics and do my own nails. Which would have far exceeded this nightmare! It would be too detrimental on my nails to reverse such a train wreck now. Otherwise I’d demand a removal!

I am glad I changed my nail care to Queen Nails. They do an excellent job. The nails don’t fall off, they are perfectly sealed, say good bye to fungus problems. My mails have a beautiful shape and I get compliments when I shop or sit down to dinner. I prefer a meticulous job to a lot of noisy entertainment. This is a quiet oasis! There is plenty of free parking.

I’ve been going there for many years — they are great! I always enjoy my time there, they are so thoughtful and helpful and they do a beautiful job with my nails! I always get compliments on my nails, and they stay looking great for two weeks! I have a pedicure each time too, and I get compliments on my pedicure also whenever I wear sandals. I recommend Queen Nails highly!!!

I came here for a pedicure and saw they had 5 clients with 2 people working. When I asked if they had time for a pedicure (and they said yes) I thought there must be a third person working somewhere. Nope. They decided to do 6 (and eventually 7) clients at once.
The pedicure itself gets a solid okay. I didn’t care for the lotion they used on the massage as it left my legs kind of sticky which grossed me out. They did a nice job on the nail polish though.
I’ve determined that nail places always say they have room or time for whoever walks in even if it will take more than an hour for a basic pedicure.

First try: really long wait (even with an appointment) and really rushed service/​painfully brisk leg massage. Second try: odd experience with one woman hurriedly trying to do 4 pedicures and a nail gel customer at the same time; she was very (understandably) distracted, and my feet got cut several times when she wasn’t watching the nail scissors closely. Third and final try: I arrive at 4:45, there’s a single customer in the shop waiting for her nails to dry, and I’m told «I’m busy today, come back tomorrow?» (They close at 6).
Never again. I went from there to Pro Mercer Nails and had a way better experience.

Been going to Thu for over 10 years. I have acrylics and get a fill. Sometimes a pedi. Almost always on time for appointments. Great job, manicure lasts for at least 3 weeks although I should be going in more often. Prices are very reasonable.
Staff at every salon asks if you want upsell services. No problem if you don’t. Have you ever been to a hair salon where they DON’T try to sell you product?
Parking is easy. Place is clean and bright. Easy in and out.
Definitely recommend.

Horrid. Unfortunately I live close so this is one of the only places around. I have been getting 1−2wk fills on acrylics for 20 years now. I’ve been there maybe a dozen times and I swear the owner (assume that’s who she is) takes pleasure in «accidentally» drilling your skin next to you nails. I typically get a fill and not only do they do the usual push for more business on top of what you are in for (you want pedi too? You want design?) they charge top dollar for a replacement nail or a french. They also say ya, one minute and you typically wait at least 10 or 15. Bottom line though, I’m looking down at my nails and the sides of the skin next to the nail is chewed up. Part of doing nails is to relax and to feel pain and be scared she will hit skin every time is just not fun… btw, atmosphere and cleanliness is yet another thing all together…

This guys are so convenient… but I won’t be going again. I had been going there for a year and a half. Here are a few of my complaints.
1) Even if you have an appointment, you will most likely wait.
2) The quality of your pedicure depends on how busy they are.
3) They charge full price for little kids, but don’t give them a «full price» pedicure. My daughter was always done at least 20 minutes before me.
4) Not always friendly. I guess it depends on their mood. I am a regular, and I expect to at least be recognized.
5) Last time I was there, Thuy told my daughter the job she had done on her nails was ugly. That was the final straw.
I won’t go back.

They do a nice job for a reasonable price and are very accommodating. Super nice and friendly, too. RECOMMEND!

I have been going here for about 1 year now. I usually get french shellac manicures — and they do an amazing job here — equal to the best I have ever had in top salons that are twice the price. It is not uncommon for my french shellac manicure to last 3 weeks, and it never lasts less than 2 weeks. The other thing I like is that staff are really nice and efficient, and the salon is very clean.
This salon was an amazing find — and I don’t have to leave the island for excellent nail care. The shellac pedicures are great too.

Nice and friendly. Not the best Nail Salon but it’s good enough and fair price.

Gosh, I really wish I could give Thuy and her fellow employees more stars. I like them, really I do. And I live so close by. But…
— If you have an appointment, you might have to wait because they never say «no» to any walk-​in, which means they may get slammed and your appointment time goes out the window.
— If you walk-​in, they’ll always take you. But that may mean they work on one nail, run to another customer, then come back to you, and then go away again. You get the picture. Frankly, it’s never relaxing here.
— Shortcuts, shortcuts, shortcuts. The manicures are not really detailed and sometimes downright sloppy. If they’re in a rush, they’ll cut the time short including basic hygiene stuff.
— They take plastic, but get grumpy when you use it. Ladies, if you take it — take it. If you don’t want to pay the fees, then just state you are a cash only business.
— Lastly, I love hearing them speak in Vietnamese. But interacting with customers once in a while would be nice. You all look like you’re having a great old time and we are just interrupting the fun.

I don’t know. I think I’m spoiled in Chicago. I was in town on business and was heading to the airport but realized I actually had an hour to spare so when I passed Queen Nails I decided to drop in. After all in Chicago I am typically in and out within an hour for a Mani and Pedi and I only needed my toes done on this particular occasion.
There were only two gals working when I arrived and they were finishing up with their customers so I soaked while I waited and caught up on the very important deets of the TomKat divorce. Their polish selection was rather grim — no Essie and an assortment of OPI colors but none of the collection favorites.
Once things got started it was a down hill ride headed straight toward pedicure disaster. The girls were nice enough but as more people came in rather than tell them to come back they’d seat them in the chairs and proceeded to bounce from person to person administering a scrub here, a half assed massage there. At one point my right food was rubbed rather weakly and then left propped up while my lady went to paint someone else’s toes before returning to me to rub the other foot. And as if that wasn’t disconcerting enough, they only used one coat of polish. It was hard to relax because I had to keep checking my phone for the time. It took 50 minutes for a pedicure that could have been completed in almost half the time.
It was only 20 bucks so I guess you get what you pay for in this instance. It appears they are under new ownership now and have changed the name to Envy Nails as well.
When I got home to Chicago I removed the polish immediately and repainted them myself — the sure sign of a pedicure gone terribly wrong.
Someone mentioned a Groupon while I was there — good luck my Groupon purchasing friends. May your experience be better than mine… by a lot.

I’ve been going here for over 10 years. They’ve always treated me well. I’ve tried other Vietnamese nail shops but I like this one the best. They now offer shellac for $ 30, which includes removal of previous shellac (unlike fancy salons that charge even for that!). I took my mom to a down town spa and paid $ 50 for her manicure and $ 70 for my pedicure. Im very satisfied with queen nails, so I’ll continue going there when in the neighborhood :). (I don’t give a lot of 5 stars… so this 4 star is a high rating for me).

Ihave been here 3 times now. 2 pedicures, one full set, everytime I go in they ask if it is my first time there, then talk to each other in a language I don’t understand. They do a good enough job, which is why I went back. They are expensive for what they offer, I have gotten a lot more included in my pedicure for less than 25 $ at plenty of other places, maybe a 25 $ pedi is considered cheap on the island, I’m new to the area so I don’t know. The first time i went there, i asked if they take debit cards they said yes, no problem then threw a FIT when I included tip on my debit payment. They are kind of rude and unprofessional, but close to my apt. I will try to stick to the place close to my work from now on.

I was VERY DISAPPOINTED. I had booked mani/​pedi for my best friend and I far in advance. They took my name/​phone number when I booked.
We showed up a few minutes early and were sat in chairs for the pedi. After 30 MINUTES they finally started (!!!) While we were sitting there 4 other people came in that had appointments and we ALL were waiting for them to help us, but walkins were told «just five minutes» and had to wait long too.
They rushed through our pedis and then we waited another 20 – 25 minutes before they started our manicures. For $ 38 combined, I wish they would have spent more than 10 minutes on a manicure. We were told «well the ladies before you had an appointment.» When I stated «we did too» they were confused, but HAD CONFIRMED WE HAD AN APPOINTMENT WHEN WE WALKED IN. (so not sure why they were confused.)
Only 3 people working for 8 (sometimes more) customers was ridiculous. I wish they would have called and said they were understaffed that day — I would have MUCH rather gone somewhere else.
Also, there’s no TV and the magazine selection is VERY outdated. Luckily I was with my best friend, otherwise I never would have waited like that.
DO NOT RECOMMEND.

All the girls here are very nice and friendly. I would call ahead and see if there is a wait. Nice chairs for pedicures with nice massages on legs. Wish that they had more polish selection. But overall, nice, clean and welcoming.