Rating des Ortes: 5 Town of Hempstead, Long Island, NY
Great and expedient service. Best UPS store in the area. The lady behind the counter, Mamta, was very knowledgeable of ups products and courteous. Thank you for your help Mamta…
Stu S.
Rating des Ortes: 1 Brooklyn, NY
Awful custom service. I felt not like I was receiving service but being ripped off. I had a package to send from an item I sold on e-bay. The online estimate based on the size and weight was $ 40. When I got there they charged me $ 125 and then told me I had to buy $ 50 of packing material or my insurance would be void. I had another box the same exact size and weight which I shipped several days later, and it only cost me $ 40. This was a terrible experience. I contacted customer support and they were very friendly but in the end did nothing to fix the situation other than tell the store manager(the same one that was there when I brought in my package) who proceeded to bulls**t me in defense. I highly recommend you just go to the actual UPS service center not one of the UPS stores, which seem to make their profits not on services but on overcharging based on my experience and other reports like this one —