Accurate Automotive

Great Service, excellent pricing. A job always well done. Whether it is an oil change or brakes or any other problem. Accurate takes great care of all my vehicles. Thanks.

I am so grateful for Lee and Kelli and the whole staff.
Quality service every time I’ve been there. Joshua also great Customer service skills. Thank you.

Better than the Dealer.
This is not the first time I’ve used Accurate Automotive but thought I would finally write a review. Over the years I have had Lee and Eric replace a transmission in a Honda civic, Steering column on a Ford Ranger and now a timing belt, water pump ect. On My Toyota Sequoia. With each visit they have exceeded my expectations. I don’t use them because they are «cheap». They are not. I use them because I know that they will be honest and do what they say they will do. I highly recommend using Accurate Automotive.

As all of the reviews suggest, Accurate Automotive is the cream of the crop in terms of automotive services. Lee, Kelli, and their spectacular team go above and beyond to offer the highest level of customer service you can imagine. Beyond that, they are skilled, fair, honest, and exercise the highest level of integrity when working with their clients. Every time you go into their shop, you immediately feel like family. They welcome you with open arms and interact with you in a way that makes you feel comfortable and at ease. You can tell they truly value their customers and are passionate about their work. I wish there was a way that I could give them 6+ stars because there is no auto shop I would recommend more than Accurate Automotive.

Great mechanics at great prices. Honest people that care about the community. You cant go wrong at this place.

I’ve had the best experience at this shop. They are friendly and they actually care which is so hard to find today. They let you know exactly what’s going on and give honest recommendations based on your needs. This is the only shop I trust to take care of my cars. Thank you!!!

Excellent service by Lee, Kelly and Josh. Mechanical services are first notch. My «go to» place to service my 5 series BMW. Highly recommend this business

At Accurate Automotive I received fast, fairly priced, and convenient service! I will definitely take my car back to Lee and his crew for my oil changes and preventative maintenance.
I am so happy to now have such an honest and convenient place for my vehicle maintenence and repair needs!

Love these guys! I badly needed a brake job after a misdiagnosis by my previous mechanic left me suddenly with metal-​on-​metal grinding noises every time I came to a stop. Just moved into the Downtown Mesa area so I was definitely in the market for a new mechanic. So glad I came across Accurate Automotive here in Unilocal… they are awesome. Fixed my brakes, changed my oil and gave my car a thorough inspection so there are no more surprises. Great staff — thanks, Josh, Kelly and Lee for taking great care of my little car :)

I absolutely love this shop! I always get the best service here. I have NEVER felt like they were trying to sell me services I don’t need. They take the time to explain everything they are doing. I even got called during the day to update me on the status. I would not hesitate recommending them to anyone!

Great and wonderful people. All around good shop. They’ve taken good care of me and my Mercedes thus far and I don’t expect that will change negatively anytime soon!

Always can guarantee wonderful service from employees and a clear explanation of what is wrong with your car, how they are going to fix it, and how much it will cost. I bring the whole family fleet to this shop because I know they are the best.

To be honest, I think Lee and Kelly run a top notch excellent auto repair shop. I truly miss their service and their presence from me moving to Utah. I hope and expect to find the service of an automotive shop up here in Utah. They are very honest and truly appreciate their help to me with my car! I miss them and if I run into anyone who lives in the Phoenix area I recommend sending them to Accurate Automotive!

I’m giving them a one star because at least they got my car fixed. I would highly advise not bringing your car here. They triple charged for the price of the part they had to replace in my gf’s car. The car is not even worth that much. They didn’t tell her exactly what they were doing and they didn’t tell her how much it was going to cost. They also threatened not to give her car back. Very poor way to conduct business. Also, after reviewing the receipt I noticed it was stuff that wasn’t even needed for the car because it was JUST done elsewhere. Crooked Automotive.

I’m new to the area and went here based on Unilocal reviews and the approximately to my house. Excellent customer service all around, family owned, honest, did a great job fixing my car. I will definitely go back here for such great service.

Update:
the owner called me as I was on my way out of town to apologize. He said he directed an employee to put the advertising frame on another car, not mine. They pulled my original frame from the trash and gave it back (to a family member who had to pick it up for me). Funny though — he did nothing — said nothing — to try and earn my business back — the conversation was about him and his «mistake» not my business and making me happy as a customer.
I found his «excuse» difficult to believe… and his lack customer focus astonishing.
Less than 30 minutes later my «engine repair» light came on. These folks knew I was prepping my car for an out of town trip when I brought it in. Pathetic. I stopped the car, re-​set the oil light and silently thanked Lee for confirming my initial impression.
7÷25÷14
I thought I’d give this place a try since it was close to work and appeared to have a steady amount of client traffic. Bought a Groupon, easy to make an appointment, and Josh at the front desk was very professional and thorough in explaining what services would be performed — oil change, tire rotation and air check, fluids, etc.
After the two or so hours as I was notified it would take, they signed me up for their discount card, thanked me for my business and I left feeling relatively good about the place.
It wasn’t until about 24-​hours later — because I approached my car from the rear rather than the front — that I discovered my shiny chrome license plate frame (which matched my wheels) had been removed from my car (stolen) and replaced with a cheap black plastic frame that advertised Accurate Automotive with their phone number in white letters. I immediately called the business and left them a message that I was angry — very angry — at the fact they had taken my chrome license plate frame and replaced it with their advertising without my knowledge. That’s theft in my book.
What else did they do and not tell me? or even ASK me? How can I trust a place that takes my personal property and replaces it with their blatant advertising? Or does who knows what and doesn’t tell me? All that talk about 3,000 miles vs. 5,000 miles for an oil change, tire wear, etc. and not one mention about how my chrome license plate frame had been taken (stolen) and replaced with their advertising.
They had a new customer and they now have a ticked off person who wants their license plate frame back and doesn’t want anything to do with them. They ripped me off and used me. I’m bracing for the next surprise they’ve set me up for… whatever it might be.

Most professional and honest people. Became a customer through Groupon but never made a better choice. Even gave me a lift home because the wait was a little long.

Let me say it is amazing to have such honesty with a mechanic. They truly look out for their customer’s well being. Highly recommend.

More knowledge, skill, and frankly, understanding, than any other professional, let alone the questionable industry of auto mechanics, I know of. I have had vehicles in and out of here for over four years, and have never been disappointed. Lee and Kelly are more than my mechanics, they are valued and trusted friends.

I’m happy to say I have known the owners of Accurate Automotive for over a decade. My younger brother used to work for them, and they are honest, knowledgeable and really good at what they do. I’d be happy to refer my friends to this shop. They make sure they do the job right, and they stand by their work.