Bavarian Point Restaurant

The place is old school all the way, as are most of the customers (snowbirds) and staff. I know that some of the people there must have worked there for 20 or 30 years or so and they really need to move on or only try and help fewer tables since they can’t keep up. The service is ultra slow unless you get one of the younger (under 60) waitresses. I could tell the young waitress and a hispanic girl that was bussing were doing there best to help as many people as possible to make up for what the older guy and women couldn’t handle. The salad bar could use some fixing up, it’s on par with a college dormirtory salad bar. The entrée’s and dessert were top notch though. Very well done and delicious. Beer selection was also old school German but fit the restaurant theme perfectly.

Was curious about this German restaurant after having a really good experience at the one next door. We were going to the other one but they weren’t open yet so we figured it would be a good opportunity to try Bavarian Point. The atmosphere is very similar, a bit bigger and smells a bit like cigarette smoke. The cigarette odor wad the only negative thing. When we walked in at aprox 2pm, there was not a soul in the place except for us, the waitress, and the cooks in the kitchen. The quality of the food was very similar to the other one but it’s hard to choose which one i like best. It’s like choosing your favorite child.

I have always wanted to try Bavarian Point and finally did tonight; the other German restaurant in that same complex was closed for the holidays.
It was an awful experience! Not only was the food bad and overpriced, the service was terrible. Our server was slow-​moving and rude.
When we walked in, there was a sign that stated, «Please wait to be seated.» We stood there for two minutes, but no one came. We decided to seat ourselves and there was still no service! After waiting for a while, the busser finally brought us waters and silverware. The server decided to make an appearance and take our order before giving us menus. When I asked for menus, she responded, «Oh…she didn’t bring you menus? Isn’t that funny?» and stared at me awkwardly for a good five seconds. It really wasn’t funny. She then got the busser’s attention and glared at her for not bringing us menus. I couldn’t help but think, «Well…can you bring us some menus now???» After some time of staring and glaring, she went to get us menus. Of course, we wouldn’t see her for a while after that.
After getting our menus and figuring out what to order, I kept trying to get her attention. When she finally saw my hand go up, she said in a rude tone «I’ll be back. I need two seconds. JUST TWO SECONDS, OKAY?» and went back into the kitchen. She came back five minutes later and instead of asking, «What would you like to order?», she asked «Are you in a hurry or something?» After I responded, «I’m just really hungry.», she said, «well, we’re very busy tonight.» (There were about five tables seated at the time and the restaurant was clearly NOT busy.)
When I asked for the salad bar option to go with my dinner, she commented, «well that’ll be good, since you’re very hungry.» If I wasn’t with my coworker, I would’ve walked out.
As for the food, the schnitzel I ordered had a weird rubbery texture and was not breaded (!!!) The mashed potatoes tasted like it came from a box.
The whole meal was disappointing. I definitely will not be back!

This is a solid 4 stars when it comes to quality of meats served and food. The salad bar is fun and unique.
The service is slow but if you have Estee and you say hi. (Or the bar) your service is decent. But seriously food is good. Big portions and top quality.
Beef stroganoff, bauern dish and chicken curry dish is spot on. Also liter beers to match. Liters under ten bucks!

If I were rating the food only, it would be 3.5−4. The service dragged the score down and would be a 1. First the good, the food. I had the jagerschnitzel, and it was delicious. I would definitely have it again, if we ever go back. Hubby had a platter with 3 meats and a dumpling, and some other stuff. He liked all of it except the dumpling, but he’s not used to German food.
Now the service was terrible. There were only 2 servers and one busser working on a fairly busy night. Our server was rude and talked back to most of the tables around us, did not know the menu items or how to pronounce them, and scoffed at the idea of being German when a customer asked her. I also heard her blaming the busser for not bringing wine to a table and complaining to another table that she was too busy to get to them. If you don’t like serving, find another job. Customers don’t pay you to be treated poorly and listen to you complain. And I waited tables for 10 years, so I usually have a lot of patience for slow service, but this was just bad. My husband said he won’t return because of her. We did see a cute little lady in a German dress who looked to be at least 80 on the other side of the room that looked nicer though.

So lets start off by saying I had been here previously and always had good experiences. That being said I haven’t been here in over 2 years or so and I usually eat at the bar. This trip we walked in noticing that the building was missing parts of its roof. Not the restaurants problem but it was a sign. we walked in noticing it was somewhat busy and there was a sign that said «seat yourself (another bad sign sign). So we found a table and were greeted by a busgirl help that spoke no English but neither did she speak German. At this point we were brought stemmed water glasses. I tried to get a child friendly cup for my 4yo to no avail. I then noticed high chairs blocking the fire exit. I went over and found a booster chair amongst a pile of broken chairs. And then we sat for an eternity without bread watching the very old waitress walk around talking to patrons and from time to time taking orders all while the Latina helper woman argued with and glared at her while trying to figure out what was going wrong at each table. After assuring my Girlfriend that the food was phenomenal and worth the wait the bartender from the adjoining bar finally came and took our order. We went to the Salad bar which was nice and adequately stocked but I was sad to see that the salad dressings were all the traditional American fare i.e. Italian, ranch, French etc. the kids ate salad to abate their hunger while we continued to wait for our food. My girlfriend went a found a Styrofoam soup cup for my 4yo water. Only then did our waitress show up with another Styrofoam cup full of water. But still no bread basket. My 9yo ordered the Jaeger Schnitzel with Spaetzle, My 11yo & I had the Sauer Bratten with dumplings and red kraut, My 4yo had breaded chicken and fries, and My Girlfriend ordered the Chicken in Apple schnapps sauce with fries. I also ordered a side of jaeger sauce and spaetzli. finally my Girlfriend asked the other non English speaking Latina for some bread. after we had forgotten what we even ordered our food finally arrived. By then a customers had given up and left without their food. I also ordered a small warsteiner beer. My beer arrived while I was in the restroom. when I came out I saw that the beer was only 2/​3rds full. I accused her of drinking it but my 11yo dutifully notified me that the missing beer had been occupied by foam. Out dinner was phenomenal. the kids being very skeptical and wary of new foods, really enjoyed their dishes as did I. my girlfriend pointed out that she had gotten spaetzli instead of fries. then the waitress remembered I had ordered a side of spaetzle & Jaeger sauce. She brought that out midway thru the dinner. The bill was $ 93 for 2 adults and 3 kids. I left a 13% tip due to the piss poor service. The server came and looked at the check/​tip before the plates had even been cleaned off the table. She gave my GF and I a questioning look as If she was surprised that I wasn’t very forgiving of her weak performance. The food was very good but overall the dinner was ruined by poor service and detreating surroundings. I won’t recommend it to anybody or take anybody there again but I might sneak in for a lunch if I’m by myself and the clientele is light. I was very embarrassed after building Bavarian point up to my Girlfriend and the kids. This place has some of the best German food around but it needs a makeover from Chef Ramsey.

The food was amazing. I never thought pickled herring would be something I loved but it was a beautiful combination of flavors. We also had the camambert with lingon berries. But the star of the show was my beef burgundy with spaetzel! The meat melted in my mouth. It was so tender and and the sauce was beautiful. The spaetzel was cooked perfectly. The service wasn’t great, kind of short with my mother in law, and pushy. She actually complained to us about other people’s reviews when she saw me taking a picture for this. It was weird. But for the food I would go back.

Born and raised in Germany on traditional German food (very traditional, I just say head cheese, blood sausage, kraut and dumplings) I can just say: go to Bavarian Point. My fiancé, born and raised in the US, went there before and was very satisfied so I wanted to try although I usually don’t eat my home country’s food when I’m in another country but rather whatever this country has to offer. It was worth the exception! The interior might seem outdated and too rustic but that is how German restaurants look like, not kidding. It’s considered to have a charming traditional vibe. Bayern 3 radio station was playing, that is the only complain I have — German Schlager and folk music… :D
We decided on the salad bar for appetizer and it was simply amazing. Lots of different salads to choose from and all I sampled were delicious! We then feasted on fried camembert (not really German but my fiancé wanted to try), lamb shank with green beans and roasted potatoes, and sauerbraten with bread dumpling and red cabbage. Every bite was a real treat. Yes, German food doesn’t look appealing most of the time, it is heavy, often overcooked, and doesn’t feature fresh fancy colors (my fiancé says every dish is brown and yellow in Germany. I disagree. We also have dark green beans and deep purple cabbage…), but that’s how it is and has always been and that’s how we love it. The taste makes up for the look! We couldn’t fit in a dessert because the portions are huge. Will try to squeeze one in next time.
The service was German… Less attentive than the typical American service with «everything okay?» every two minutes, but friendly and quick.
I can definitely recommend this restaurant if you want authentic German food in an authentic looking German restaurant!

I must agree with many of the previous comments. I was raised in Europe so I’m very familiar with German food… this restaurant would never make it in Germany. Every meal we had at our table and it was very dry, overcooked and not tasty at all, the dumplings were not completely cooked the mashed potatoes tasted like out of the box. The décor is german, if you go to typical German restaurants, if looks like this, it’s not a hipster restaurant and I didn’t expect it to be. The bread was frozen bread, the soup tasted like out of a can. I can personally cook a German meal 10 fold better than they did. Even if it had been good, it was way overpriced. Sorry, Ill never go back, recommend you try somewhere else.

Seen this restaurant on TV, went with my wife I was very impressed the food was out standing,
Even the Bar had a good atmosphere, we had the salad bar along with our entries it was great,
Wine was good also.

This was our second time visiting the restaurant for lunch. Food was much better the first time. The service is extremely poor. Waitress kept hiding in the kitchen. Will NEVER go back.

Went here for a celebration dinner with my fiancée tonight. She ordered the sausage I had the Jagerschnitzel. Food was fresh and amazing and they had very personable service. I like the old fashioned feel to the restaurant. The black forest cake was really good and I enjoyed the German beer selection they had. I would definitely go back.

If you want fabulous German food in Phoenix, this is the place to come. We love the schnitzel– it’s huge – and the apple strudel with vanilla sauce is the best I’ve had. They have the cutest waitress in her dirndl too.

Delicious food, but very slow service. I have been here many times and it is always very slow. Every step. Takes forever to get a menu, then drinks, then bread (wanted butter too, but the waitress disappeared again). I understand the kitchen getting backed up; maybe there is just one
cook? But today, we asked for more water that never came. We hoped in vain that she would bring us the bill. Finally, we scrounged together enough cash to leave on the table and got out of there.

Needs to be remodel and thoroughly clean. The owner/​cook, needs to quick smoking with no gloves while he is cooking.
I don’t like this place at all.

Wow, what a great place for my brother and I to celebrate our birthdays together! Since we called around 8:30pm saying there would be 10 in our party, they set up a table for us in the bar which allowed us to stay later and order many beers and shots. My wurst and brats and potatoes were tasty and the shrimp and other dishes looked great. Our friend spoke fluent German with the chef… I played a couple of songs on the piano… A lot of laughter and a night to remember, but the bottom line: it’s really good food.

The service is friendly and the food is pretty good; it’s not Onkel Bruno’s back in Ulm though. For German it’s really the only game in town, I don’t like the neighbor/​competition Zur Kate. We like that the chef will pan fry the spätzle for us, which is how my wife’s family grew up eating it.
The bier list is good and they sell drafts in full Maß (1-​Liter) which I like. But watch out when ordering the 1L beer; on two different occasions the waitress brought out the 500mL. When I pointed out that I ordered the 1L, she said «we can bring you another, it’s the same». When the bill came, both times I was charged for two 500mL instead of the less expensive 1L. I don’t like that sort of issue, and the fact that it happened more than once makes it feel deceptive rather than accidental.

Great food, drinks, atmosphere and service. Been here multiple times and have never had a dish we didn’t enjoy. As for service things can get a little crazy so you may have to wait a little bit but to get the fresh food and cold drinks it’s well worth the wait.

Those that love this type of heavy, savory and filling food would give it a most favorable review. That being said I gotta go with 2 stars for being overpriced and not good.
Perhaps German food is an acquired taste but in my book it was not prepared with care and it showed. Nobody in our party was happy with our choice of restaurants and for sure none of us will return. Btw it is expensive and we had no drinks either.
The waitperson acted like she wanted us outta there.

I had the Tiroler Gröstl, a sampler of diced meats with German style potatoes. It was a tad salty for my usual taste, but overall very well prepared and seasoned. Service was very slow, and I had to wait much longer than usual for drink refills and general table service.
Overall assessment: Good food, dated décor, and waitresses leave much to be desired when it comes to attentiveness. I would go back and back and try something new, in hopes that the lacking service was due to an off night and not normal operations.