Discount Tire Store – Mesa, AZ

When you have an appointment at 530 but no one looks at your car until 610, you get one star. When no one acknowledges that’s a problem you get one star. When all of this is because they didn’t install the tires properly last week… you get 1 star

Had new tires put on my car and had to go back 2 days later because they put the wrong tires on my car. UNBELIEVABLE Will never go to this place ever again.

I deliberately go out of my way just to go to this particular DT. The service is great. The team is honest and knowledgeable and I never feel like I am being sold. Love it.

Love Discount tire. I took my car in to fix a flat. First of all, they fix flats for free. Apparently a previous flat repair I had done at discount failed and the tire was now non-​repairable. Instead of them trying to sell me a new tire or send me on my way, they replaced the tire for free because the original patch job was their work. This place takes care of their customers very well. Justin and Mike were the ones that helped me out. I will be a loyal Discount Tire guy because of these two men.

I’ve been to this location a few times in the past 1 – 2 years and I cannot say one positive thing about this location. For starters, the customer service was terrible from the minute I ordered my new set of tires. When the new tires were installed a center cap on a wheel was over-​tightened, causing it to crack. A tech told me this immediately when handing me the keys stating they found this must have happened prior. I knew this was not true as I was the last one to remove the wheels and I was sure to not over-​tighten these. I bought a new cap and went back for a rotation and ANOTHER cap was then over-​tightened. I understand it’s only $ 25-​$ 30 to replace each but it’s not something I should be having to pay for.
On top of this, my wife also purchased her tires new here but didn’t experience any issues. However, on her last rotation they failed to TIGHTEN the lug nuts. Luckily our mechanic was working on the car the following day and advised us that whomever last worked on the car failed to tighten these. At this point I would NEVER recommend anyone come here and I will NEVER be back.

This place. Jaw-​dropping, excellent service. Wow.
I came in for a tire rotation and upon arrival, I had been notified that my situation was much worse (I don’t know much about cars). This being the weekend before my wedding and realizing I needed a new wheel and that my car was VERY unsafe to drive, I was very upset and low on funds. The manager, (I’m kicking myself for not knowing his name) treated me like family.
He pulled me aside and told me that he was worried about my car so, due to the safety hazard, and he wanted to make sure that I was taken care of. He told me he would take my car to Brakes Plus for me and that he would take the $ 40 for the rotation (that I had already paid) for the new wheel I needed. (Usually $ 65). He ON TOP OF THAT, gave me his discount for the brakes place, with saved me a lot of money. THEN he rotated my tires for free. PHENOMENAL. I would give ten stars if I could. Bravo, Discount Tire. Bravo.

These guys are great, they have a free tire pressure check station. It’s set up like a car wash where you just drive up and wait in line. Each car only takes about 3 minutes and there is someone who goes to each tire and checks to make sure they’re within normative values and to refill them if it’s not.
I’ve had a bad tire blowout during this past summer and Discount Tire gave me a great rate to replace it and then insured all my other tires for a small fee. I don’t believe any other business offers this. It’s nice to have this assurance because the tires certainly takes a hard bashing from the immense AZ heat.

Chuck and Ben were AWESOME! very helpful with everything I needed. First time buying a set of tires on my own and they were truly a great help. Made buying tires not so painful (; thank you guys for all your help and being so nice! Keep up the great work!

I have been going to this, my local discount tire for several years now. I really appreciate the professional manner, timeliness, great attitude of the staff at this store. Keep the tires rolling guys! Your doing great by my estimation.

The best experience here today! Pulled in on my way to get my kids from school. Tire was audibly leaking air. They not only pulled it & put on my spare so I could pick up my kids on time, they fixed it while I was gone. Upon my return to get the tire, they got me right in and out. Thanks guys! You’re the best!!! This is why I ALWAYS buy from Discount.

Rolled in at 550pm, asked about their best tire for my application and the sore manager was on it!!! They are finishing up the fitting now and I’m about

Discount has been my «go to» tire shop for a few years now. I’ve lived a few places around the country and have experienced a few different locations, this one by far sets the standard!
It’s an extremely busy location and they’re up front about that. If you don’t have an appointment they immediately let you know if it’s a long wait and that you’ll be better off making an appointment for another time. If you have an appointment that wait goes right out the window!
No pressure sales, they do their job and inform you when you’re getting close or maybe even past the point of needing new tires but leave it at that! But, know that if you have the tire warranty it ends when the tires get to a certain tread depth. They’ll make sure you’re aware of that as well!
As long as I’m in this area, this will be my shop!

Friendly, Funny, Courteous and Efficient! Love it!
This location is AWESOME. Worked with Donnie and he was super nice and got the job done quickly. Two tires needed to be replaced and he immediately made note of the warranties that I had on file and honored them with no issues what so ever. I went to the location near the end of the day but the service was still very fast. Every worker that I encountered was nice and respectful! Highly recommend!

Love this place! Just drove in for a air check and they found a nail in my tire and took it out free of charge. How great is that.

Chris Rissi sold me the lug nut key from is OWN SHOP’S SET so I could avoid driving back to Northern CA unable to change a flat. The local Toyota dealer (Earnhart) was going to sell me a new lug nut set for the entire set of tires ($ 150+ installation!) They had the EXACT tire I asked for and the prices were fricken outstanding. Great experience.

Took my car in yesterday. Had a nail in tire. They were fixing it when some sidewall peeled away. They gave me a new tire. I mean they offered before I could say a word. And when I went in I did not know they fix flats for free. I left one happy customer. If there are any other businesses out there that take customer service to this level i sure would like to know about them. These guys are the best.

Brought a great working truck in, took a horribly driving truck out.

The more I go to Discount Tire, the more I love them.
recently had 4 tires put on my wife’s car, a few days later we noticed that the center cap to one of her tires was missing. My wife went down to discount tire (I’m thinking it’s a futile trip… what are they going to do) and she lets them know it had gone missing, and ask if they had found it in their shop.
The gentleman helping my wife checked around, and said they didn’t have it (I was SOOOO shocked) but the gentleman said he would call the dealership and have them send one over right away and that Discount Tire should have it by then end of the day. So my wife went home with our 2 month old son to wait for a call.
That afternoon, she received a call (which went to message) from Discount Tire that the part was in, then he said:
«I noticed that you had your son with you, so when you get here just call us from the parking lot on your cell phone and we will come out, put the cap on, and you will be good to go. That way you don’t have to hassle with getting your son out of the car and into the shop»
I was SHOCKED?! No charge, no hassle, and AMAZING customer service! Seriously you never hear of this kind of customer service anymore… so i had to share this. Taking care of my wife like that… you bet you got all my tire business!

Convenient. Efficient. Good customer service. Polite.
This is where I go to buy my tires. I would rather not go anywhere else. They’ve proven to really know what they are doing. They are upfront about pricing and options. They will tell you about how long your wait will be and stick to it.

45,000 mile warranty on a set of $ 150 tires and after 20,000 miles tire blows. No new tires with «warranty» just a whopping $ 36 discount! I have since returned my business to Big-​O