Elegant Reflections

Excellent service. Worked mostly with Eva who was great at offering suggestions. I came in to have a dress and fur cape altered for a photo shoot out of the country and it came out beautifully! The dress fits like a glove and the cost was the best I have seen for such beautiful work. Marianna was the seamstress who did the work on my dress and I would definitely have her take care of all of my alterations.

This place was recommended to me when I bought my wedding dress, and I understand why. The work that they did on my wedding dress was beautiful and executed in a timely manner. However, I do not recommend this shop for others unless you can put up with one extremely rude women. Eva had been nothing but rude to myself and my mother in the five fittings I had at elegant reflections. Every other woman in the shop was very sweet and helpful. Eva, however always had an attitude and never once made me feel comfortable in the time that I was there. I will not return for any dress alterations in the future. I believe that in order to run a successful business you need to have a certain level of customer service and in the multiple times I was in this shop she did not exemplify this. At one point she hinted at how I should lose weight to feel comfortable in my own skin. On another occasion, when we had a fitting scheduled, we came in only to find that the dress was not ready. This did not upset me as I understand that things happen. What did upset me was the way that Eva handled the situation. She did not inform us that the dress wasn’t ready ahead of time, and made it seem like it was a hassle on her part to reschedule us. I do not recommend this place purely because of that one woman and her awful attitude!

Yes, yes, yes! Everyone of the ladies that work here are beyond professional and know their stuff.
I am new to this whole wedding thing and thought I would go in and do a quick alteration to the dress and just be finished. Boy, was I in for a surprise when I called in to make my appointment and the lady on the phone said «oh hun, you need do start doing a dress fitting like 3 months prior». WHAT!
No need to worry. These amazing ladies got me in pretty quickly and had me come back every ²⁄₃ weeks for my fittings. Everything they did to my dress was beautiful and professionally detailed. I highly recommend coming here. They are priced very reasonably and go above and beyond to make the bride feel stress free for the BIG DAY!

Absolutely 100% impressed and happy with my alterations. Love Eva & staff. Very friendly & professional!!!

The ladies here were sweet and helpful. I came in with a quick deadline for them to take out my dress for a wedding and they did it on time. They did a good job and the price was great! I’d definitely recommend them for anyone looking for good prices on tailoring!

I brought in my wedding dress to be altered a little more than 2 weeks before my wedding day and they were able to accommodate me. My dress didnt need any major alterations. I had boning added to the sides, a thread run along the bust and a new hook added to the zipper to the tune of $ 55. Everyone I spoke with was very nice. I will return for any future alterations.

Seriously, how does this place have so many wonderful reviews? All I experienced was bad service.
I called a couple of weeks ago and explained that we needed to rush a couple of bridesmaid alterations because a couple of my girls were coming in a week before the wedding I asked if that would be a problem & was told no. I also asked for a rough number as to what it may cost and was told $ 55 at the most but it would probably be closer to $ 25. I know that it totally depends on what needs to be done etc but it ended costing one girl $ 75 and another $ 100! Anyway, I made appointments for two of the girls and figured we would be good to go. Boy, was I wrong!
One of my girls was able to come into town earlier then expected so I called the store to ask if I could have her come in early. To my surprise there was NO appointments scheduled for either girl! They said they only schedule appointments for brides. They told me to have one of the girls come in anyway. We went in and they told us the dress wouldn’t be done in time! WHAT??? She said they were over booked already but they could «make a special acception».
They said it would be done by Saturday at 3:30pm but to come back first thing Saturday morning to have her try on the dress again so they can see where they are going to hem it exactly. They went in this morning and were asked if they had an appointment??? Well no cause last time you said that you don’t schedule appointments for anyone except for brides and YOU told us to come back Saturday morning. This place could not be any less organized. Horrible service, horrible price, horrible customer service. For what we paid I was expecting WAY better!
Unfortunately we do not recommend them and will never be back.

Hands down the best place to get alterations done. I had my wedding dress built up from a strapless and you could not even tell. So affordable and they work so fast. My dress with build up and alterations was done in two weeks. I could not be happier and recommend them to everyone!

I can’t speak highly enough about the ladies at Elegant Reflections. I have two very positive experiences with them. I bought a vintage dress (1920s) on Etsy that was four sizes two big. The fabric was very old and delicate, and lined with what looked like paper. They completely took it apart and remade it so it fit me perfectly. My daughter bought a wedding dress that was strapless and backless, and needed it built up with a higher neckline and cap sleeves. She was terrified that it would look like a t-​shirt under a strapless dress, or like the sleeves were just added on as an afterthought. They listened very closely to her and the end result was beautiful. You would never know it wasn’t purchased that way. I would highly recommend them to anyone.

They go beyond your expectations. I have learned so much about alterations and dress design in general from these experts. They have helped me perfect my perfect wedding dress. Thank you for all of your help and guidance.

I’m so glad I found this place! The owner is super friendly and the prices are reasonable. Ive had pants hemmed and dresses altered and they have turned out perfect each time.

I called to make sure I didn’t need an appointment and was told to come right in. I was measured right away. I had a great experience, they are friendly and reasonably priced. I received my dress back in 2 weeks. My bridesmaid dress turned out perfectly. I highly recommend this place.

I HIGHLY RECOMMEND ELEGANT REFLECTIONS… Not only was I tremendously happy with the service, the excellence of the work, the cost, the timeliness with which I received my finished dress but I love these ladies. Marianna, hopefully I spelled her name correctly, is a gem. I have made a friend for life. I bought a wedding dress that I fell in love with that was way too large. It was a $ 4,000 dress and I was blessed to purchase it for much less. It had a lot of pearl beading and most shops quoted an outrageous amount to alter it. The dress I found for such a bargain was quickly becoming very costly until Elegant Reflections was recommended to me. The work they did on my dress, with all the beading and a lengthy train, was over the top reasonable. They made my wedding so much easier because making sure your dress is perfect is 75% of the wedding. They also altered my bridesmaid dresses and even added fabric in one dress which was too low cut and the end result was fabulous. ELEGANT REFLECTIONS IS EVERYTHING YOU WILL WANT FOR ANY ALTERATION, BUT ESPECIALLY BRIDAL ALTERATIONS. EVERY BRIDE DESERVES A CAREFREE EXPERIENCE… YOU WILL TRULY GET ONE WITH ELEGANT REFLECTIONS.

Love this place she is Amazing!!! I can always count on Elegant Reflections for any little or big job I need done. I have had my own wedding party get dresses from them and she fix my own wedding dress, and two of my friends had their wedding parties get dresses from them as well. Always friendly, on time and affordable! I always recommend Elegant Reflections to all my friends and family.

Very reasonably priced alterations. She did mine for well under half of what David’s Bridal quoted. I brought my dress in a week before my wedding and she was very accommodating and helpful. They were super busy, and a couple of these clients were not the most pleasant people in the shop. All the ladies were beyond polite and professional. She did a wonderful job on my dress. The other reviewers were right!
Highly recommend.

took my maid of honor dress in to get a slit on side on the dress. Stopped in, tried it on. Measured out the slit I wanted. left my dress and came back in a few days and it was perfect. Not overpriced at all, I was actually surprised how cheap it was to get it done honestly.
I recommend and will be back if i need any alterations in the future.

This place is legit! Family owned and operated, they have been in the alternating business for generations and their knowledge shines through. I bought a used wedding gown at a charity event. It was a size 8 and I’m a size 4, but it had the potential of being my dream dress.
I brought it to the talented ladies at elegant and told them everything I wanted to alter thinking that it would be too much for my budget. But after giving the exhaustive list they quoted me just under my budget and they delivered fully on giving me the dress of my dreams.

I had 5 pairs of designer jeans that needed to be taken in from flared to straight leg, and hemmed. Turned out awesome! Only one pair needed to be taken in a bit more and they fixed it for free. I had a blazer taken in to make the sleeves fit a little slimmer– turned out great! I definitely will be returning:)

I took my wedding gown into Elegant Reflections a couple weeks before my wedding when my previous dress fell through. My coworker recommended them and I’m so glad she did. They were attentive, on-​time and so thorough. All of their recommendations turned out to make my dress PERFECT. I didn’t know I’d need it hemmed, but I did and it would have been way too long on wedding day if they hadn’t recommended the hem. I didn’t know it needed cups, but it did so I looked like I fit perfectly into the dress. I didn’t know it needed boning and I’m relieved that they put it in because it didn’t fall down at all during the wedding or reception. No pulling it up all night. They put in a corset back and it was flawless. Thank you to everyone who helped me and worked on my dress. Not only were your services flawless, but you offer them at a fair price. I am thankful to have found you and will continue to recommend you to friends!

I came in here a few times before leaving the Phoenix area for some repairs and also an alteration. The shop is easy to find and the inside spacious with lots of gowns for purchase and other fun accessories.
Everyone who has helped me was always very friendly and pleasant. Unless someone was in getting an alteration and being pinned, I was always helped promptly. I had some pants repaired and a dress altered. The dress looked really nice and the pants were mostly repaired, one hole had been missed (this is understandable as there were several) and they offered to get it repaired for me immediately.
The alterations were affordable and the work was done well. I’d definitely reccommend trying this place if you need either some alterations, repairs, or even if you are looking for a unique gown for something.