Geno’s Giant Slice

Not trying to be mean but It’s so cheap and bland it’s almost not edible. And the cheese fries I ordered virtually had no cheese on them– disappointing:/

Service is so slow! It took 40 minutes to get 2 subs and I just head an employee say, «What are they going to do, fire me after I just put in my notice?» They don’t really seem to care about their customer service at all. One sub was made wrong (specifically requested no onions and was noted on the recipe but had onions). The restroom was disgusting.

I would like to start off this review that despite my two-​star rating, the pizza at Geno’s is actually pretty good! I had not had pizza with breaded chicken before, and it was a pretty good combination.
That being said, almost everything else about this place warranted giving it such a low review. Out of the five or so times that I have ordered carryout from here, half the times they couldn’t take my order because they ran out of ingredients. How does a pizza place run out of dough? I don’t understand. Also, I’ve tried to use a coupon for «Any large one-​topping pizza and 10 wings» for $ 11, but they didn’t accept it because the only size pizza that is valid with is the 14″. How is that the large pizza, when the sizes they offer are 14″, 18″, and 24″?
Lastly as a side note, I do not recommend the cinnamon sticks at all. When I ordered them it was essentially cinnamon sprinkled on flatbread, without the icing and sugar that it supposedly had.

Gave this place one more shot, what was I thinking? Honestly I can’t believe this place is still in business. Where is the manager? You would think with this poor of reviews, the manager would try to make some changes. Won’t be going back. I can’t imagine in another year, this place will still be in business.

Is it the best? No. Is it the worst? Definitely not. But for $ 5 it beats the Hell out of little Caesar’s pizza. I will say that their Hawaiian pizza is pretty good. Instead of just ham and pineapple, they also have pepperoni and bacon on it too.

This particular location is terrible. I ordered a pizza, sandwich, and fries. Their website says it will take 1 hour for it to get here. I could’ve ordered twice from Pizza Hut/​Dominos twice… maybe three times… and those orders would get here before that hour was up. You don’t get any estimate on time prior to finalizing your order. The 1 hour came and went. I called and they said something to the effect that everything was being placed in the delivery driver’s car and will be there soon. Another 30 minutes goes by. I call in and want to cancel and this time get someone else who was very rude and sounded like she couldn’t wait to hang up. She said the delivery driver is on his way. Great! I should expect it pretty soon right?
ANOTHER HOUR?!
Once it gets here the delivery driver isn’t apologetic at all. In fact, he’s looking at me as though I inconvenienced him. By this time its way too late to eat a decent meal with the family. I sit down to contemplate wtf just happened, open the box of pizza and realize its cold. No heat at all. Nothing. They probably had the pizza ready hours ago and had it sitting around waiting to be delivered when the driver felt like it, or had more orders waiting to be delivered so they could maximize his time delivering a bunch of orders. I checked the fries. Cold.
I went to Facebook and found out that many people have had the same exact problem, even worse with burnt/​inedible food, ordering in person and it takes forever, etc. I came here to Unilocal and found the same stories. I do not understand how this location has remained in business with its terrible customer service and horrible time-​management. It is a very poor example of what Geno’s is, because other locations throughout the Valley are the exact opposite.

The first bad sign was that the girl who took my order for delivery didn’t come across very intelligent. I ordered an Italian sub and honey hot boneless wings. The sub was burnt and the wings, well, looked like something you would find in the dumpster. I won’t be back.

Cheap and better than Little Cesar’s! Well worth the price if that is what you’re looking for.

This place isn’t worth the low prices!!! Yes it’s cheap inexpensive pizza but we ordered at 6:25 pm on a lazy Sunday evening and at close to 8:30 pm the delivery showed up. Pizza was small dry and cardboard like the chicken wings were cold and limp outside and dry inside. They included an order of bread sticks yet a giant brown croûton arrived instead. I should of known better after a 10 minute hold to order I convinced myself it was because they were popular and everyone was ordering!!! If your broke and in little league or you still wear super hero underwear this place is for you adults with tastebuds stay away.

I waited to write this because I was upset. Last Saturday we ordered a large cheese pizza, 2 meatball subs and 1 chicken sub. We were told the wait was 30 minutes, when we got there it was packed with customers waiting, it took another 30 minutes to get our order. When we got home and opened the pizza, it obviously had multiple bubbles in the crust that were popped, but there was no cheese in those areas. The pizza was cut so sloppily that the slices were either huge or tiny. The outer crust was huge– the sauce and cheese stopped a good 2 inches from the edge. All 3 subs were BURNT. I mean to a crisp– black. We took the subs back (the kids were so hungry, we let them eat the pizza) and the manager offered to re-​make the subs and refund our money. He explained that the guy making subs that evening was new. He brought us the 3 new subs, (we waited another 20 minutes) asked us to open them and… they too were way over cooked, bread crunchy and dry, but not burned. By this time we were famished so we did not complain, we took our over done, dry subs and went home.

Food was great. Restaurant was super clean. Staff was very friendly and helpful.
Lunch for under 4 bucks! :)
Will definitely come back!

Ordered pizza 3 hours ago, still waiting on food… called immediately got the manager who told me delivery time was 1 ½ hours. We ordered a simple order of two pizzas, and love 1.8 miles from this location. What in the name of hell takes so long.

It’s okay. Slices are okay, salads are okay. Not a great place but okay to swing into for a quick slice. If you drive an extra few miles to Venezia’s at 5057 E McKellips Rd 85 205 they have killer slices.

Horrible! It takes them over an hour to make one pepperoni pizza! super slow ! Staff doesn’t know what they are doing and are rude!

For the love of God man, PLEASE get some decent plates to eat off of! I mentioned in my earlier review but again I am given a flimsy Walmart paper plate. I don’t care to eat a paper plate with my pizza! I WILL NOT RETURN UNTIL THIS IS FIXED! Get your shit together GENOS!

I was very sad to see a new girl being ‘trained’ (if that’s what they call it). I am a trainer myself and was mortified to see this person being treated so badly, I’m not sure how they can call it ‘training’. It was obvious this poor girl was crying and I look over at the ‘boss’ and he never said or did anything to correct the ‘trainer’. I wanted to say something but I felt it was not my place to say anything. They hire someone new and this is how they treat their new hires? I won’t be back. That is not the way to train people. I am a very disappointed customer. Maybe people won’t care about this but only care about pizza but I ask you: would you send your daughter, mother or sister to work there? This is UNACCEPTABLE behavior!

Wow I used to eat this pizza in chicago thought id try it here cause it is close to my house bad choice if I had bought a frozen pizza it would’ve been better last time I ever go here again oh dont order the garlic stix they dont cook them and taste terrible it is so hard to find a good new york pizza or chicago pizza

Oh where do I begin. so placed my first order ever at 716 pm tonight. 834 I get a call they delivered my pizza to wrong apartment number and they had to remake my pizza would be 20 mins and pizza would be delivered… boyfriend calls 4 mins later and asks for a discount. The manager Ryan says ok they will give us a full credit for next time and pizza will be there 20 mins… 50 mins later no pizza so we call. Idiot so called manager had cancelled our order because they couldn’t refund our money but never called us. Oh another 20 mins pizza will be there… 45 mins later no pizza but they said its it delivery car should be 10 mins… 20 mins no pizza and we call and Ryan has the damn nerve to say they are busy and their are other paying customers… 3 hours later no pizza… worst business and don’t waste your time. if I could would be 0 stars.

I gave this place a whirl today for lunch had the philly cheese steak it was heart clogging delicious add fries for2 Bucks heaping order piping hot, friendly service

This location just opened by my house. I saw some less-​than-​favorable reviews about their other location but we figured we would give them a shot. We had a thin crust pepperoni pizza and mild, bone-​in wings. The food was mediocre at best. The wings were way over cooked and the wing sauce had a funny taste to it. Aside from the food, the employees were VERY kind! That’s the only reason I’m giving stars. The only «employee» who I wasn’t too fond of was either the owner or manager. He kept saying inappropriate things, trying to be funny. I have to give him kudos for being involved in food prep, assisting customers and expediting orders though!
I don’t see myself going back there since there are plenty other places in that price range with tastier food.