Knights Inn Mesa AZ

I would not recommend staying here. The management is rude and disrespectful. The rooms are horrible and dirty. I went to the laundry room and found someone sleeping in there. Shortly after that 6 police cars, 1 fire truck, and an ambulance showed up because of a domestic violence situation.

I have stayed here before and would have given this Knights Inn 3 – 4 stars. Basic, but clean, convenient and affordable. Unfortunately, my stay two weeks ago causes me to leave a poor review. I will post this review, then attempt to upload photos of the bedbug bites I suffered during my stay. (Yes, I can tell you with certainty that they are bedbug bites, as I was examined by a dermatologist. I am still ravaged by these bites, even though I am applying medication the doctor told me to.)
The first room the gal put me in had a terrible odor (urine? mold?) and there were large (2’x2’) chunks of the flooring missing, so I had her move me to another room. It seemed ok at first.
The door to the room had a large gap around it, so the room was exceptionally warm during my stay (Phoenix in August), as the a/​c unit couldn’t keep up.
I saw management physically chase someone off the property. I saw a police cruiser come to the property to deal with a situation.
When I opened the refrigerator, which was not working well enough to use, there was a live cockroach inside.
A motel employee tried to enter my room at midnight, apparently to show the room to another guest ’cause their computer didn’t tell them I had been given the room. I refused to let the employee in or open the door, even though the employee was SCREAMING at me to open the door. I finally had to use a choice word and tell the stupid employee that I was RENTING the room. Apparently the employee thought I was a squatter or something.
At checkout, I raised these issues to the woman at the front desk and all she could say was, «…don’t tell me that…,» but never offered a billing concession or a real apology.
A reviewer on another site hit the nail on the head when terming this Knights Inn «unsavory.»
I wish I could stay here again, as it’s close to the business I do in the Phoenix area, but my bedbug experience and everything else = I will look elsewhere. I travel the country by car and have stayed in plenty of clean, well maintained, inexpensive motels that their owners obviously take pride in keeping up. Unfortunately, I cannot recommend this particular Knights Inn, as there is no such upkeep taking place. What a difference 7 months makes.

Don’t. Just don’t. I know it’s cheap. I know it doesn’t look THAT bad from the photos. I mean, it has wifi, it can’t be that aweful, right?
Well it is. It is that aweful.
Aside from the threadbare towels and sheets and pillows, there are some fun «ketchup» stains on the shower curtain, cigarette burns on every piece of cloth and on every surface, and let’s not forget your roommates who won’t be chipping in for the room.
Don’t. Just do not do it. Sleep in your car of you must. I promise you’re gonna be pissed you gave this hotel a dime.

I wish I read the Unilocal reviews before coming here. It’s as bad others say it is. Smells like cigarette with plenty of insect companions.

Absolutely disgusting place! Roaches, people sleeping in the laundry room, tape on carpet and the curtains! We got a non smoking room but it smelled of cigarette smoke and had burns on the bed! Paid for three days and stayed less than ten minutes!!! Do not stay at this dump!

This place was horrible. We got to our room and they gave us the wrong key multiple times. After that we went into the room just to find a hole in the wall, pubic hair in the sink, cigarette burns on the bathtub and sink area, tape on the blinds, cigarette burns in the sheets, cockroaches climbing up the wall, and tape holding down the floor. Yeah, it was cheap but I’ve paid the same for other places and got way better than that. Not to mention there were tweakers roaming outside. Definitely not a good place to stay. We ended up sleeping in the car in some parking lot.

Based off of all the other reviews I was presently surprised that this place wasn’t falling apart when we got here. It definitely wasn’t the cleanest or the nicest room but that’s what you get when you’re looking for cheap. The carpet should probably get ripped out and replaced. They need new pillows badly. I kinda wish that I would’ve brought mine from home. And they could use new sheets and towels. I’m actually pretty sure they don’t have enough towels because every time we asked for more it was like pulling teeth and they would always barter with us before giving us more. We might be a couple in love but one towel just ain’t gonna cut it. Most of the other people you can tell live here and are creepy. I never would’ve stayed here or gone outside at night on my own had my boyfriend not been with me.

I should have checked Unilocal sooner! We had to wait outside for 20 minutes before a clerk even came to help us. Their customer service got out check in date wrong so we had to pay a walk in rate then I was informed I was to «stupid» to have not called them directly to set up my dates. The staff went through our belongings and even left the door open. Now the kicker, it was completely roach infested. We got no help or resolution from the hotel and not even the corporate office. When the manager called to tell me I owed them money, I got called several names after I told them I’d contact corporate. So disgusted. We will never stay at their hotels again.

It’s enough to make you go back to where you came from.
Alright…good and bad…
Good, the staff weren’t particularly personable, but they weren’t rude or mean at all.
The shower had great water pressure and turned to hot water FAST. They provided shampoo, soap, and conditioner.
They charged us less than we even thought they were going to. Without a word, the staff gave us a discount. Thanks!
The continental breakfast was coffee and prepackaged pastries. The coffee was hot, and good.
Bad, the towels are like napkins. It’s really pretty funny.
The people are a riot. We showed up at 4pm. One woman was wandering in a half head of curlers and colorful leggings. A guy had an American flag bandana and a pick in his hair. Another had a belly hanging out the bottom of his shirt and was picking up cigarette butts from the ground. A few very very skinny women were standing about, and one ended up dancing and waving her hand around, obviously watching tracers, and there was a chick in a scarf in 100 degree weather. So, this was who we saw in the first 10 minutes.
There was random garbage everywhere… outside in bags, in the lobby there was an empty plastic container all night and day, and a pile of random clothing and newspaper was under the continental breakfast.

This hotel was horrible. The pool was empty, which was very disappointing (My stay was for an entire week. So, it was not simply being cleaned or anything; it was empty all week long). We had no towels, washcloths or soap and when we asked for more it took until the middle of the day to have 2 towels for us (for 4 people). Luckily, we had no urgent plans that morning. 2 out of 3 outlets were not working, the shower head was coming out of the wall and there was a roach in the bath tub. The AC kicked off at random times — No pool and inadequate Air conditioning is unacceptable in that sort of weather. There was a laundry room, but the dryers do not work. There are signs that say «out of order. use at your own risk.» The others staying there appeared to be living out of the hotel and were sketchy. There’s a taco shop on the corner next to the parking lot where a lot of altercations seem to take place as well. The wi-​fi was very slow and there are only 4 channels on the tv which at a couple points said an error occurred and could not watch tv. Stay at another place, even if it ends up being a bit more costly.

First of all i want to start by saying this was the worst hotel i have ever stayed in. When we arrived (at 2 am) there were all kinds of people outside going in and out of their rooms which made us feel unsafe, honestly we didn’t even want to unload the car. The first thing we noticed about the room was that one of the beds was broken, it was so bad we had to put a case of bottled water underneath it just to hold it upright. The room entire room, including the bathroom, was dirty and stained, the shower smelled like urine and there was only one dirty towel provided. The ice and soda machines were broken. The door to our room didn’t even close and lock properly. We decided to check out the next morning. After attempting to talk to the manager the employee behind the desk wanted to keep our business so he offered us an upgraded room at no extra charge. We waited an hour for the maids to «clean» our new room and we were then told it would be an additional hour for clean towels since there were none provided. At that point we decided to ask for our money back and find a new hotel. The employee (Jose) didn’t seem to like that very much. He started arguing with us saying our old room smelled like smoke and pretended like he was kicking us out even though we were the ones who decided to leave. None of us even smoke! He then refused to give us our money back for the second night when we weren’t even staying, wouldn’t give us the managers contact information, then threatened to call the cops! At this point we were late for our appointment at the university and thankfully the Best Western in Tempe had a room available. To make matters even worse the hotel had the nerve to charge our credit card an extra $ 125 for «damages» to the room because it smelled like smoke! It smelled like that when we got there! Don’t stay at this hotel no matter what!

There was one good thing about this place — the service. Every time we needed to talk to someone they were there and very friendly. Otherwise, this place was awful.
1. The room was dirty. I couldn’t walk on the carpet without my feet turning black. The tub clearly hasn’t been cleaned and I was unsure whether anything else had been. Even the towels were dirty when they were given to us.
2. We stayed in a «non-​smoking» room, yea right! The whole room smelled of smoke the whole time. We actually had to go to the store to buy air freshener. When we got back into the room one day we found a match on one of the beds. Non-​smoking? Obviously, the cleaning crew feels differently.
There were weird, creepy, loud people out and about at all hours. I didn’t feel 100% safe. I would NEVER stay here (or anywhere in the area) EVER again.

Shameful. Checked in and our room was right in front of the trash pile that was in the middle of the parking lot. Got in the room and went to use the restroom and the toilet didn’t work. Called front desk. No maintenance available. So we were moved to the next room over. This time TV remote didn’t work. Called desk again. Brought it to office to exchange it. Still didn’t work. No TV. Ask for a 6am wake up call. Thankfully I woke up on my own. Because my call never came.
Learned my my lesson … a good price doesn’t mean a good room. Cheap means SAD conditions.

Yeah I guess you get what you pay for but this place should really be free.
To start off, the rooms are disgusting. My non-​smoking room had cigarette burns all over the bed spread, the shower screamed «wear sandals or get a nasty fungus,» and there were dead ants all over the counter.
The staff was not helpful at all. My TV wasn’t working so I called the front desk. I was told they probably wouldn’t get to it. At least they were honest.
The «complimentary breakfast» was coffee, though I probably wouldn’t have trusted whatever they would have had for food anyways.
Apparently they are doing renovations to the rooms. Though it seems they only do renovations at 11 at night. I heard banging as beds were being removed from rooms and the workers singing. Probably wouldn’t have cared had they singing been a lullaby but it wasn’t.
In the end I probably should have charged them for my extermination services. I killed countless roaches in the room. Yep, roaches. I felt dirtier staying there than had I gone camping. In fact, if you need to save some money but need a place to stay I would recommend sleeping in your car in the Wal-​Mart parking lot before staying at this «hotel.»
Needless to say, I won’t be back. The Wyndham Group should be ashamed to call this one of their properties.

Whores, Pimps Meth and Bedbugs