Mesa Fully Formed

The price was right but the job was crap! They laid beautiful granite in my brand-​new kitchen and it looked gorgeous! Until we realized that they left a 3 ½ inch wide by 4 foot strip of granite missing behind the sink in front of the kitchen window. They knew it looked like crap and nobody said a word about it! Also on the ends of the cabinet the granite doesn’t cover the trim pieces. It should hang over the edge of the cabinet but it doesn’t. It looks like garbage and when we tried to have them come out to fix it they told us that’s what we asked for really? Do not use this place! The opening for the stove is wider than standard so everything drops between the cabinets and stove. When we talked to Amber at Mesa fully formed about the issues, she asked us why we didn’t Yellit her installers. Why would we do that? It’s not their fault! We took it back to the source. They fix the trim piece behind the sink in front of the window but never said another word about the trim pieces on the cabinets. It looks horrible!

DONT USE! This company is part of a insurance claim from a flood. They replaced the shower walls with cultured marble. One wall is not straight and it throws off the shower doors. They wont even come out to look at it. I have had other contractor come out and verify that this. They are RUDE, UNPROFESSIONAL, AND QUALITY OF WORK IS NOT EVEN WORTH A STAR. I am getting quotes to have the walls torn out and replaced.

Called office twice this morning to make an appointment to view countertops for home bathrooms. No return calls, really !? ! Will be calling another showroom. Loews is looking very attractive.

After getting 3 bids for granite tops for our newly remodeled kitchen we decided to go with MFF because the price was right. The selection was just ok due to not having any granite samples to view. You have to schedule an appt and you have to already know what slab/​slabs you want to view or you’re out of luck due to installers being out on jobs or have gone home for the day. I guess they don’t have a person/​persons at the design shop to pull out slabs. This is very inconvenient. The «showroom» is not any help either. It’s very small and is not what you would expect when you are about to shell out thousands of dollars so you better know what you’re wanting before hand. I would suggest going to Arizona Tile first and take a look at the granite there. take a list of granite names that MFF carries in their warehouse. i took a cabinet door with the new colors I had painted and an extra floor tile and was able to get a sense of the flow I was going for. Then I called Stefanie at MFF and told her what I wanted.
My experience with Stefanie was NOT that great. She was bad about returning calls and checking her messages. Emails were answered but I prefer actual phone contact since I can’t be checking emails every 10mins.
The guys who did the install, Brian C. and Kenny were GREAT, fast, polite and very professional. They are the only reason I’m giving this a 3 star review although they deserve 5 stars.

When you need any type of counters — marble, granite, man-​made, etc, this is the place to go. I originally was referred to Mesa Fully Formed because I was going to use a Cambria product. I was helped by Stefany. She is a gem. I ended up going with a granite slab they had in their yard for my kitchen, and a marble from Arizona Tile for the bathrooms and laundry room. Working with someone like me can be exasperating for some people. I had a really hard time making up my mind regarding which surface to use, and Stefany had so much patience with me.
Unfortunately, there were delays because when the cabinets were installed, something was off and we had a bay window that wasn’t standard height (old house). Again, Stefany came to the rescue and handled every little detail. I would highly recommend using Mesa Fully Formed. Not only do they have great prices, but they have excellent customer service.

I got 6 bids for my quartz composite kitchen countertop, and Mesa Fully Formed was the lowest bid by $ 300 and was lower than the highest bid by $ 1,700. Their bid included my choice of 5 different edges, 4 of which some other bids were going to charge extra for. I was a little suspicious just because they were the lowest bid and I couldn’t find any reviews, so I verified their contractor license and bond, asked a lot of questions and did two site visits. The sales guy, Mike, (who was great to work with by the way and actually a lot of fun to talk to) happily answered my endless questions. He also said they’d have no problem with me picking out my own slabs at the distributor and checking the slabs again when they arrived at Mesa Fully Formed to give input on any ugly areas I want them to try to hide in the fabrication process.
Within a couple days of my initial call, a very professional guy who was clearly well seasoned in this industry, came by to take precise measurements. The bid arrived within a few days of that. I liked that they took their own measurements before giving me a quote, because one of my other bids gave me a quote based on measurements they instructed me how to do over the phone which had me worried about a price change once they got the correct measurements.
When I stopped in to pay the 50% deposit which officially started the ball rolling on the job, I was pleasantly surprised to see this is a pretty big, professional looking operation with lots of employees, a full-​fledged and nice looking lobby, offices, a pretty big warehouse. I didn’t see their fabrication equipment, but what I did see helped to alleviate some fear of my lowest bid coming from a fly by night business.
They fulfilled my special requests, though doing so did push back the install date they quoted by 3 days, but it was worth it in the end. I got a tiny bit of pushback on my requests from the guy in charge of scheduling installations. In looking at my installed countertop, there’s no way to know for sure whether they actually did anything about the slab issues I had pointed out, and there is some resin pooling front and center visible… BUT the counter as installed looks absolutely gorgeous — even the small resin pooling is gorgeous — and I think now I was being way too nit-​picky about some of the issues I saw before.
The installers showed up on time, politely but firmly took charge of our home which had other trades working there and a few cars in their way — and just did what needed to be done to get the job done correctly. Very professional. They asked me where I wanted the parts of my 3-​piece faucet mounted and told me where the parts usually go. They already had the sink cutout done before arrival based on me telling Mike the mfr and model, and they did the cooktop cutout onsite using the actual cooktop and had no problem when I asked to keep the piece that was cut out. They installed the undermount sink and placed it perfectly. The countertop required a seam, which they had placed in an out of the way corner and put together so well that you really need to look for it to see it. When done, the installers asked me to inspect, warned me to tell the other contractors not to bump into it that day until everything set, told me how to care for the counters and left a couple of razors to scrape off any adhesive residue they might have missed… I never found any.
I would wholeheartedly recommend Mesa Fully Formed for quartz composite counters. Suggestion — decide what product/​color you want before moving forward with the job, pay the deposit and balance within a day of invoice, make friends with the slab distributor (WilsonArt in my case) so you can get one without defects; and don’t make any changes to your choice, the fabrication/​install process you’ve asked for or your schedule once they’re set. Mesa Fully Formed gave me an expertly fabricated and installed countertop at the lowest price I could find around.