Next Level Auto & Tire

No longer in business, sad to see such a reliable honest place go out of business but I guess ecomy has hit the smaller business owner. If anyone knows of a reliable honest mechanic I could use one

Learned about Next Level Auto form co-​workers at Mesa PD; we are lucky that they are ½ mile from the station. Took my BMW 750iL to get a tranny drain and oil change before a trip to California. I was a little anal retentive with the quality of the components I wanted in my car, and they were very accommodating getting the supplies I suggested. The overall experience was extremely pleasant. I dropped my car at lunch time and they gave me a ride back to the station, no real need to as I could have walked, but nevertheless they went above and beyond. After work, I went back to pick up my car, and although it took a little longer than I expected for them to finish the job (the BMW 750iL is beast!), Josh and Keith made sure it was done right. They spent a lot more time working on my car than they charged me for… I’m a satisfied client and I have recommended Next Level Auto to family and friends.

Marc is great and honest! I’ve lost count as to how many times I have used Next Level Auto. I grew up in a small town in the Midwest and knew I could trust the mechanic down the street, so when I came across my first car problem after moving out here to AZ, I was dreading having to take my car anywhere else. Fortunately I managed to find Next Level Auto and have been happy with them ever since! They worked on my Grand Prix numerous times (it was getting older and driving across the country took its tole on it), have fixed my husband’s Honda Civic Hybrid after someone rear ended him, and have worked on my current car, a PT Cruiser. Great place!

Do not go here! My step-​dad owned a business and he got all his trucks serviced here so when my AC went out on my car, he suggested to let them do it. It cost about $ 1,000. I got my car back and then within a few days I heard a clinking sound coming from my engine. i was on the freeway and I started to get nervous so I pulled off the 60 on Priest because the next exit wasn’t that close. I got off the ramp and my engine shut off towards the end of the ramp and I had to roll to the QT right off the freeway. A cylinder part in my car that has to do with AC in my engine had come loose and got jammed in my engine. So had i not gotten off the freeway I could have killed myself and others but luckily I got off. So we took it back and they fixed it. Well then a day later I am driving and again i hear the same sound. I was right near my house and was turning on my street when again my engine shut down. Again, THANK GOD, I was right by my house and in a residential area and not on the main road where again I could have crashed and killed myself and someone else. The other cylilnder part (there are two cylinders or whatever the part is called) had come loose and was bouncing around in my engine. So I called irrate at this point and the owner had the nerve to actually cuss me out and yell at me saying «Are you going to Bitch at me all day long or bring your F***ing car in so we can fix it!?»
After that I didn’t even go back because I was sooooooooo mad. So I paid a whole other person to fix my AC.
So my advice, DO NOT go here. If this guy treated me like this when it was his shop who almost got me seriously injured, and my step dad had even gave him business for years and was a good customer, who knows how he would treat you. I would never give my money to someone so nasty as the guy in that shop.