Linda in billing is RUDE! Poor communication from staff and they could use some further training in working with patients who have questions regarding their visit/billing. Lost patient due to incompetent billing staff.
Joshua B.
Rating des Ortes: 1 Gilbert, AZ
Recently saw Dr. Webster for a vasectomy. He is a kind doctor but the procedure went horribly wrong. It appears he forgot to close all the bleeding off as within several hours of the procedure the surgical area blew up to be the size of a massive grapefruit. Went back the next day and the PA misdiagnosed it as a hydrocele when it was clearly a massive hematoma. It took four failed painful aspirations and finally a scrotal exploration just to get rid of the old blood. Within three weeks I got a surgical wound and finally consulted another doctor for advice. It took over three months to start getting back to normal. Asked him to help with the costs of covering the tons of medical bills since it was a result of his surgery and they couldn’t do anything besides his own cost. Still out $ 2000 plus not including original procedure. Nice doctor but horrible experience!
Jaime P.
Rating des Ortes: 1 Tempe, AZ
I was lied to by these people about seeing a Doctor, instead I was seen by a PA Sheldon G. Liechty. On my 1st visit he lied to me about the size of my Prostate. These people are liars and I have reported them to the BBB of Arizona, I also reported Sheldon to the Arizona Medical Board. Don’t go there for treatment, After I demanded to see a doctor they no longer wanted to treat me. They took my payment and left me untreated and I still need medication. If your looking for professional medical attention go to Scottsdale Health Care, I worked there for over 3 years and we never dined medical attention to anyone, careful how you go see for treatment Jaime
Laure K.
Rating des Ortes: 1 Apache Junction, AZ
Went there saw a pa who didn’t look at my paperwork gave me some sample pills… three days later had a bad reaction called the office on the weekend told me to go off of them. Called Tuesday cuz no one called me. So they said come in and get some more different samples. After 8 days my body was hurting so I called the office on the weekend and the service called me back. To see if anyone called me back I told them no and they asked if they wanted me to try again I told them no I would just go off the mediation. I get a letter in the mail saying they have to move my appointment a months away I called Monday and told them to cancle any further appointments,
Linda S.
Rating des Ortes: 2 Gilbert, AZ
Scans of tumors read as cancer. Removed kidney that had non-cancerous tumor and did not let patient know the result of tissue samples for 2 weeks while you are sitting and waiting for cancer or no cancer. Could not obtain result while in hospital(asked on numerous occasions) and had to wait until followup appt. After surgery, did not meet with family(had busy schedule and had to leave) and hospital visits were always with unknown associates. Not very in tune with a patient’s need to know. Surgery was done with hand assisted robot; good recovery time and seems competent in surgery and new techniques.
Sue C.
Rating des Ortes: 5 Tempe, AZ
The office has moved to Southern Ave and Higley in Mesa. Same phone number. Dr. Benson is an awesome urologist and Dr. Webster is a great renal oncologist. The office staff is friendly and efficient. They care for patients at St. Joseph’s, John C. Lincoln and Banner Gateway hospitals. Parking is easy. The facility on Southern Ave is new and much roomier than where they were on 10th Place. I highly recommend this office.
K G.
Rating des Ortes: 4 Tempe, AZ
Dr. Raul Webster comes HIGHLY recommended! He is the best! He took the time to understand the basis for my condition and solve it from deep within. He also took time to do research based on my preferences for additional treatment and went out of his way for recommending skilled professionals in other medical fields that could solve my issue. He is also a great surgeon esp evident from my surgery. Thanks a lot, Dr. Webster!
