PhxMesa Gateway Airport – AZA

Great small airport! Indoor/​outdoor feel. Got a great price on a flight cos-​Mesa on allegiant — downside is it is a bit of the way out there since we are staying in paradise valley but less crowded than sky harbor and can get good deals.

Wow! What happened to these airport workers? I have never been treated so rudely in my travels! How would I know they do not acknowledge pre-​check? I thought I was going to be slapped when I asked. Dang it

Very small, but functioning airline.
We flew Allegiant Air and had no problems checking in and finding our gate at the airport. The wait wasn’t so bad and the garden/​outdoor/​atrium area that they have (after passing through security) is a nice little place to chill out and wait.
Don’t plan to dine here or anything outside of buy water and snacks, as there isn’t much going on. The bathroom and waiting areas are clean. Though, there was a bird who had flown in from the garden area… kind of cool though. Maybe not if you do not like birds.
I will say, check with the folks that you are coming to visit, as you may want to fly into Sky Harbor. We didn’t and it ended up being an hour drive for them to pick us up. REALLY great friend I have there. :)
*2016 Unilocal Review Challenge: 20/​100*

Family showed up at the airport to leave. You guys close the gates 15 minutes before the flight. They showed up 3 Minutes late because your baggage department got their car seats jammed when trying to check them!!! They weren’t allowed on the plane! Management, a lady named Dannete, wouldn’t work with my family at all. And to top it off, the flight was rain delayed and they sat and stared at their plane for 45 minutes!!! You guys couldn’t let them on? 2 adults and 2 little kids.. rudest most ridiculous experience ever! We will never use you again!

I am definitely a fan of this airport. I can’t believe the number of times I just had to deal with a short flight to PHX however the rental car lines, traffic and just hassle of additional lines for security. It is just not the best run place. I would gladly fly in here again. Very small but excellent customer service and friendly. You could literally throw a stone from the baggage pickup and be at the rental car counter. Also a big plus is minimal traffic heading out of Mesa

We flew in for a wedding and overall had a great experience at this airport, it was easy to get around in, the signs were clear and you could maneuver around fairly well, the shuttles were fast and efficient and we disnt really have to wait long. Overall a very good experience and geeat first impression

Airport is okay, but due to Allegiant airline’s poor customer service we will pay extra for a ticket to fly from sky harbor. They have no chain of command, there’s no official manager/​supervisor so they call the police department to solve their customer service issues.

I would NEVER in forever use this airport again. Have a very limited number of flights not to mention planes. In the event one has a «mechanical» issue they have no others to sub out. Probably an Allegient issue.
At the current time 3 flights are waiting on their baggage! Our flight has been waiting an hour and ½.
They have the slowest service in history of airport service. Sorry, never using this airport or carrier again!

The airport itself is fine but I give it a 1 because of Allegiant Air is the worst in customer service

This airport is just lovely I’ll definitely look here for flights before anywhere else

AZA gets [basically] two thumbs up from me — not a bad airport at all!
It’s a small airport in a huge city with 1 terminal and a few gates [~8] that hosts smaller, regional airlines. It’s easy to get around — signs and employees are everywhere to help direct you to the next step in checking in. If you fly out with Allegiant, I HIGHLY recommend using their app to save the pain/​torture of waiting in line to check in, and save $ 5! Normally for a larger airport I would worry about arriving 90 or less from the flight with security/​lines/​airport size, etc. With Gateway though the security lines were relatively short and it was painless to go thru. There is also A LOT of seating around! In the future if I can save some money by flying out of here to some regional southwestern cities, I’ll definitely do it!
I would suggest that they install more outlets and/​or charging stations. There’s basically like 3 options for food [meh] and none of them have a bar nor tv. Please AZA look into that!

Just flew out of here for the first time, and it was a nice change of pace from the larger airports. It’s clean, well-​organized, parking is close by (albeit pricey — $ 11/​day). There are a few restaurants and gift shops inside (though the Paradise Bakery is terribly slow and understaffed). Seating by the gate areas was plentiful. No ridiculous crowds. I’ll take it!

Let’s see here… You fly into one of the largest cities and metro areas without drama, hassle, or too much trouble. This place is a winner in my book.

I’m in love with this airport. It’s small, which makes it so easy to get in and out. Everything that’s good about this airport stems from it being so small. Less people, quicker check-​in, shorter lines at the security checkpoint, not having to walk a mile between everything. Major airports couldn’t give a lesser shit about you making your flight. How stressful it is when a hodgepodge of strict (and mostly senseless) procedures make everything so impersonal and take forever. At Mesa, however, we received a message on the perfectly clear intercom when it was time to head to the check-​in counter, then to head to our gate. The attendants at the check-​in counter also assured us all that we would not miss our flight.
Allegiant is the only airline that flies into this airport I believe, and I know what I’m getting when flying them. They are able to keep things cheap by itemizing everything. They still come out as the most affordable option even when adding a checked bag and priority boarding, and even more when adding a rental car or hotel to your package. Allegiant rules for what they are.

We were scheduled to fly out my wife and child. And when we came to the airport we waited in line. An attendant told us well if you have the electronic app and everything’s good. Go to security. We did. TSA shut us down said children must have a paper boarding pass. BACK to the ticket counter. Nope. Can’t help you. Nope. Nope. Nope. That’s all. ALL we heard. What?!! We have everything. EVERYTHING! We have flown down here multiple times. The grand father has flown with her. Never. Never has there been a problem. Missed our flight. Had to rent a car and drive from Phoenix to Richland washington. Not happy. And they wouldn’t refund our ticket and they wouldn’t even offer a credit. What a joke.

Everyone seems friendly here, it’s pretty well laid out, and lines moved fairly fast through security. Of course I had the shorts on that needed the quick pat down but that was no big deal. That was to be expected when your rear end is bedazzled! Lol
I was traveling with a small dog and they have a really nice pet area which made it nice for when we got off of the plane, and also before we boarded to go back home.
The only thing we had issues with is the car rental place which I think is its own entity so I will write a review on that.

If my grandparents ran an airport it would be this one.
This is a very small and dated airport, but what it lacks in size and technology it’s makes up for in charm and cleanliness. The staff here are extremely friendly and willing to help you get from point A to B, even if that trek is only twenty feet.
There are ten small gates in this airport and the snacking spots are minimal. So if you’re looking to grab that Starbucks or Cinnabon before you depart, sorry my friend, no major corporations have infiltrated this airport… Yet. They seem to keep it stocked with some local premade snacks and beverages. I kinda dig that no corpo feel.
There is one eatery here called the Copper Plate that sells burgers and shakes. So if that Zonie enduced hangover has you sweating vodka bullets, belly up to the bar and get your carb on.
Great place, cozy feel, and the like mentioned, solid customer service. The next time I book my flight to the Grand Canyon State, I’ll try to fly through the Gateway.
Peace!

I love this place! We fly in once or twice a week. Airport is very easy to get into. ATC is super helpful. Folks at Gateway FBO are super helpful and pleasant!

If I had the option between going on Allegiant airlines or going down on Susan Boyle .
I would give Susan Boyle the time of her life
1 make sure you have a debt or credit card because they accept no cash what so ever
2 there carry on bags wouldn’t be convenient for a 7 year old
3 the employees are trained like McDonald’s employees they never no anything then you get the super visor and be knows just a tad but more
4 the employees have NO POWER what so ever too make any changes to anything even if your willing to pay extra
Do your self a favor and pay the extra money to go 91 united or southwest Hell… even take a bus

Gateway reminds me a lot of Burbank’s airport: small, simple, easy to navigate, gets the job done.
I’ve flown out of here on Allegiant and while I prefer SW, Allegiant tends to be cheaper even with the bag fees.
The airport has a really small town feel with it’s friendly staff and generic food options (save a Paradise Bakery that is conveniently in a terminal that I never fly out of), but what I like most is the outdoor area with benches, tables and chairs and small grassy knoll. Yes, a grassy knoll that, depending on the time of day, is shaded by Palm trees. I love that little spot.
This is a no frills airport that gets me from point A to B and really what more do you need?