RoadRunner Collision Center

Rating a one because there is no place for a zero. My 2001 Mercedes C240 was taken to Progressive Collision center for processing. The car was sent to Road Runner Collision Center for repair. When the car was returned to Progressive and I went to pick up I could not believe the shoddy repair work. The interior trim panels that had been removed were not put back in place, there was a gap of approx. one quarter inch between the windshield and the seal that let both wind and water in, the dome lights were no longer working and there were nicks on the trunk that were not there when car was delivered to Progressive. Car was sent back to Road Runner and when it came back the second time there is a bubble in rubber window seal that was not there prior to repairs. I took possession of car because we needed it. A couple days later I noted the decals on the rear of deck lid were CLK 240 instead of C240. That fix has still not been accomplished. I have advised Progressive to get someone else to fix it as there is obviously no quality control or pride in work done by Road Runner. I have been thru Progressive Collision and always had top notch service and never a problem with repair. My advise, if you have an accident and take your vehicle to a collision repair center ask who is doing the repairs and if it is Road Runner ask for another provider. I note other reviews are positive but I can only go on my experience.

Through Progressive Insurance, my car was taken to Roadrunner Collision in Mesa, AZ. They not only fixed my car in record time but even cleaned the interior as well as washed and detailed it. I never went to the place myself, but I can see the work they do is top notch.

Brent Vanderpol is an artist! I had the opportunity to visit his shop. He has amazing vehicles that he has restored. He has worked on the wife’s van when we had a fender bender. He restored the vehicle back to its original condition. He has been our go to guy for automotive repair for quite awhile. I’m really excited to get my brother’s old 1967 International scout to him. If you have an old memory that you want to see restored to its former glory or beyond, then hook up with Brent and Amy Vanderpol at Roadrunner.

I had some custom work done on my 03 Rubicon. Brent and his team did a great job explaining what needed to be done, setting realistic expectations and coordinating the work. Brent kept me updated on the progression of the paint work and application of the customized parts that I purchased. Brent and his team even provide me with a ride back home after I dropped my jeep off. Fast, friendly, precise service!