Vista Valley

This is one of the worst apartments I have ever lived in.
–Police always there
–I told them the upstairs had a leak problem. Not addressed for months while nasty water came down.
–My bike was stolen, but the «security staff» (which your lease does not say they have) kicked me out of the pool for refusing to give them my personal information. They should be there to protect my property, not harass residents.
–Terrible and unresponsive to requests.
–Will not bother to fix anything you request until after you move out so they can charge you every possible cent, and there are weird, unexplained «fees» on your move out bill. Literally, just «fee».
–Complaints are completely ignored.
Oh! And the day I completed my move out I checked the mail and there was a notice that a registered sex offender was moving in. Make a better choice.

If you are a big fan of the Mesa police department then move in here! The boys in blue are here every night handling all sorts of monstrosities. Officer Martinez from MPD quickly arrested a random drunk man trying to kick in my door one night. Thankfully Martinez and some other detectives were already on the property arresting someone else so the response time was minimal! That’s the only good thing about this place. Maintenence staff changes so frequently that you’re better off taking care of things yourself. Office staff is more concerned with duping more people into moving into crime central than helping you with your issues. Grounds crews will do landscaping maybe once a month. The security guards they advertise are a fraud. They could care less about your problems. I once asked a guard what the issue was with some cops that were in our court yard. He told me to mind my own business and not to be a nosey neighbor. If you like parties there’s always fat bass dropping til 5am. The apartments are nice however. Everything works ok. If an appliance breaks be prepared to raise hell to get it fixed. Get the district managers email if u need to get stuff done.

I was a resident here for three years. When I first moved in, the staff was great! Although I did see some get less than favorable treatment, the staff seemed to like me from the get go. All was great for about a year or so. After that, the management started to turn over quickly. I believe the property owners changed and things went down hill. Some of the office staff was still friendly, but a few of them seemed to get an attitude. Fast forward to right before I moved out this year: the current staff there is mostly apathetic or very short with you when you come in. I wouldn’t bother unless you need to pick up a package.
Let’s talk about the complex itself. The area isn’t that great. The price was okay for where it was, but you’ll constantly see people digging through dumpsters. The apartment staff will drive right by someone doing it and not even say anything. Also, forget walking somewhere at night. The one time I did that, I was lucky I was in a group. We ran into some people that looked like they wanted to start something, but our numbers were larger, so they left us alone.
The parking situation is HORRIBLE. If you have people come and visit you, tell them they will be walking. Barely enough uncovered spots due to people with multiple cars. On top of that, if you have a space near the mailbox, prepare to deal with people parking in it weekly. There wasn’t a week that went by where I didn’t have someone in my space. Unless they’ve been there 24 hours, the office won’t do anything for you. Do NOT forget to lock your car. I had my stuff stolen at least once as well as mail and packages when my mailbox wouldn’t close properly.
The apartment itself: the appliances are old. I constantly dealt with the garbage disposal having food come up while I ran the dishwasher. Maintenance claimed this was because the wires were connected but refused to fix that or replace it. Maintenance is generally slow as well. When I first moved in, they left a note after entering and doing work. Now they don’t tell you when they’ve come in to fix things. Neighbors were hit or miss. Some were really cool. Others were quite rude. Before I moved out, I noticed people were getting louder and louder throughout the complex. More parties were starting to happen and people with motorcycles seemed to race through with friends.
At least a few times a year the water and/​or electricity cuts off in the complex. This can be down anywhere from several hours to a whole day. It’s very inconvenient and there is no warning for when it will happen. When it does though, you’ll see your neighbors outside complaining on their cell phones or looking around lost.
I ended up paying for damages because the apartment was not flexible with walk-​through times and dates. Unless you are willing to take work off during the week to be there with them, they refuse to schedule them on weekends. Honestly, I’m happy to have paid and moved on. I liked how close I was to the freeway and neighboring towns (Tempe and Phoenix was a quick drive away). I was also near major restaurants as well as cool spots like Bookmans or Zia Records. I wish management had stayed the same throughout my time there. I feel the current staff is just there to collect a paycheck.
If you are the kind of person that really doesn’t need much in the way of maintenance or service, this place is fine. For the location and things to do in the area, it’s not bad. It would not be my first choice, but you may get lucky with your experience there.

The worst experience I have ever had. Ceiling leaks water, bathroom leaked downstairs the ENTIRE time I lived there, bad area, homeless people digging threw dumpsters, never felt safe, the grounds are disgusting, nickle-​and-​dimed me for everything, I payed for an upgraded apartment without the upgrades, management was completely unprofessional, staff retention must be 1 week. Seriously, run! This place was horrible.

Beautiful apartments, not the greatest location if you’re looking for a copless neighborhood… There are a lot of parties here and when we went to the office to look for an apartment, the tall skinny lady with long brown hair looked at me like I was insane to come in and inquire about an apartment and then she said very rudely that the next available apartment to show would be a month away. It’s crazy how they don’t even have a model apartment. The office lady didn’t seat me or greet me either. Very rude evening staff

Nice apartments, just didn’t find them that truthful. First time ever I have had to pay water, sewer, trash for an apartment. When I am unaware of this going in, I don’t budget for it. Maintenance is nice, office management meh. Like the other review, they will nickel and dime you. Maybe my experience would be better if they would just be upfront at the beginning. Now I have to figure out where the money comes from to pay what I didn’t know I was responsible for.