Pipe Down Services, Inc

Allow me to clarify my rating for this $#!7 company. It has NOTHING to do with the technicians that go out to do services, never got to that point. The rating 100% reflects the sarcastic, obnoxious and rude phuk that I dealt with on the phone.
AHS had contracted this company to resolve a stoppage. When I contacted them on Friday, the guy on the phone said they couldn’t come out til Friday. I told him that was too far out and I would need to call AHS to see if I could get an early time. Didn’t tell him to cancel. He didn’t say anything about canceling. He didn’t say anything except «whatever». AHS said this fell within his «48 business hour» time period so I accepted it.
Well now it’s Monday and I call the company to ask when he’s sending someone out and he says «we aren’t». Why? He said he placed my contract on «hold». HOLD!!! Who told him to do that? He didn’t tell ME I was going to be on «hold» the first time. Now he won’t get out to see me till WEDNESDAY??? This isn’t even the most upsetting part yet.
So I agree to Wednesday and tell him if I can find an earlier time from someone else, I will call back and let him know, OTHERWISE DON’T CANCEL/​HOLD that appointment. All this I said without raising my voice and without cussing. This guy starts to talk about «not putting on airs» and what not, talking about I can either make the appointment or not, take it or leave it, but don’t say i’m going to look for a better time. He goes on about he’s got guys that want to work so take it or leave it.. .. .
You just lost one of your plumbers some work sir, and most likely a tip as well because I have always tipped labor jobs like that (plumbing, AC, mechanics, etc…). I’ve also contacted AHS to see about having your company on the banned contractor list. AHS is a decent company and their reputation shouldn’t be brought down by having contracted companies, such as how you represented yours, be associated with them.

I did not actually have any work done, but they were called out by AHS for a second opinion. The plumber was very friendly and professional. He actually went into the crawl space to look at the issue unlike SDL. I will request Pipe Down Plumbing for future claims.