Worst experience. Very unprofessional and shady business. Stay away. My son wanted this beach cake for his birthday, I stopped in this place on a whim(big mistake). The place was closed, No big deal, but another couple who pulled up as I was getting in my car and assured me that the owner is on her way. That she is running late. The male gave me a business card which I thought was good enough. But the female insisted that the owner was coming and I should wait. She even called the owner on her way and even called the owners cell phone and told me she was only 5 minutes away and asked if I can wait. I thought why not. That was a big mistake. All these things should have been a sign. But I just wanted a quote and to see if was even possible to make this cake in a few days. I almost believed I was wasting my time but figured waiting a few more minutes wouldn’t hurt. It was my sons birthday after all. Well the owner did show up a few minutes later with a van full of kids. She was courteous and apologized for being late and thanked me for waiting. I explain to her the cake I wanted and when. I showed her pictures as well. It is a beach cabana cake with a 2 tier cabana cake, and a single layer cake of the beach and water with a cupcake tiki on it. I explained to her that my son loved the water part of the cake. He had a beach cake(not as elaborate) last year and the water part was his favorite. She said she could do it and gave me a quote. I came back an hour later and ordered the cake as we discussed. I even texted her a picture of the cake(same picture I uploaded here) to her cell from my cell. I even explained to her that I was going to try to buy little trees for the props to put on the beach cake. She gave me advise on where to go to get these trees. I thought everything was good. Well when I went to pick up the cake, it was not what I ordered. It was just the beach house and cupcake. She put the beach and water icing on paper next to the cake. Who puts icicng on paper? Where did she think I was going to put the trees? Glue it to the paper? None of it makes sense. I told her all this and she gave me numerous excuses such as she didnt hear me say that the beach part was a cake(I know I told her and about my son loving the water). She then stated she couldn’t tell on the picture that beach was a cake, she said it doesnt look like a cake. It is pretty obvious it is a cake. Ok so why didnt she get clarifications? She had my number and a simple text would have cleared this up. Her next excuse was that she would have to charge me more for the beach cake. I completely understand that and she should have told me beforehand. I did not know the beach cake wasn’t included in the quoted price. I told her I wanted the 3 piece cake and she told me a price. There is no price menu hanging up to compare prices so I could have known that she was quoting me wrong. I was clearly upset and told her. She did not apologized, or offer something to help fix it or anything showing any remorse for her getting the cake wrong. The only thing she offered was to help carry the cake to my car. I had my sons party starting later that day and had no time to get another cake in that amount of time. I paid for it and left. I went to the store and hurried up and did my best to make the beach and water cake for my son. The worst part is my cake actually received a lot more compliments then her cake from the party goers who did not know it what had happened and that it was made by me. I overpaid on a mediocre cake that wasn’t what I even wanted or. ordered. It doesn’t even look like a professional baker who specializes in cake designs made this. It looks like something that my aunt who bakes cake for a hobby made. I will never go to this place again. Very unprofessional. I can see why I was begged to stay. Seems like I was quoted a price just to get my business. What a waste of $ 79.00. Be careful if you do business with this company. Not only are pictures required but maybe video yourself explaining what you want and send her a copy. Maybe she could it half right then.
Rosie F.
Rating des Ortes: 5 New Orleans, LA
Best macaroons in town! They are to die for. We drove from way uptown New Orleans to Metairie to experience the pure deliciousness that we have come to expect. The baked pies are even better than Hubig’s! And the Italian bread is the best in the city. Thank you, Angelo’s for such awesomeness!!!
