Bryan Chevrolet

The most honest Chevrolet repair shop in the area. Great service and they repair what’s needed and work to minimize costs to customers unlike most repair shops. A good team offering great value. Wouldn’t take my Camaro anywhere else.

I absolutely love the service department here! Mike and colleagues are a breathe of fresh air!

Mike in Service took care to get me seen right away, and Bret, a technician, spent a lot of time diagnosing my issue. As an out of town visitor with little time to address a repair problem of great concern, they showed superb customer service. I highly recommend Bryan Chevrolet. Semper Fi, Patrick McLain

Our salesman, Al Chen, made our whole experience fun & stress free! He was extremely friendly, personable, knowledgeable & trustworthy! He truly listened to our wants & needs & honored our wishes. He was never pushy, but always on top of his game. He continued to check in with us even after our purchase just to make sure all was ok & we were still satisfied with our purchase. The dealership gave us a couple perks with our purchase such as 2 years maintenance included & $ 100 gift card for accessories. I would highly recommend this dealership & ask for Al!!! I will definitely use Bryan again in the future.

I took my 2002 Montero XLS to you guys in November 2013. I had a broken left side view mirror, needed new brake pads, and the hoses connected to my radiator needed replacing. With these repairs and others including a new battery, my bill came to about 2200 dollars, with 800 dollars for labor. I picked up my car in December. The next day, the mirror you all replaced fell off my car, and I brought it back to be fixed. I did not drive my car again until February, when I was able to renew my insurance policy.
When I drove it again, I noticed it made funny noises when turning. When you all replaced my brake pads, you failed to tighten my CV Joints. I brought the car back to solve this issue. The mechanic claimed he test drove the vehicle and heard no noise, but all he did was drive into the garage, making no turns, and not even going 20 MPH. I demanded that he get in the vehicle while I drove it around the block, going 20 MPH. He agreed with me about my CV Joints and fixed it.
A month later, my car overheated and broke down. I had an ASE Certified mechanic check my car, and he said the hoses you attached to my radiator had corroded. I bought the vehicle back again and they fixed it.
On July 17^th 2014, my battery died. I had it jumped by Pop-​A-​Lock. They tested my alternator as well and said it was normal. The next day, my car did not start. I had my car examined by the same ASE certified mechanic, and he thought my battery was a bad cell. He decided to verify his readings, took the battery out of my vehicle to Auto Zone, and had it tested there, where they also said the battery was a bad cell. I called and asked if I could bring the battery in to be tested and replaced without the vehicle, as I have a 5 yr warranty on the battery. I spoke with Erin. She said I could, but after they tested the battery, they told my mechanic they would not honor my warranty without the car. When I brought my car in, they said my battery was fine and threatened to call the police on my boyfriend. You guys refused to honor my warranty. I feel as if you all saw a young female and took advantage of me when I needed my car serviced. Most of the work you did was completed incorrectly. Your staff is rude. They knew I’m a young student paying with loans and took advantage of me instad of helping me. This is unjust treatment, and I can’t even imagine what you all must pull on your other customers as well.

Came in from out of town for our twins baby shower. Our Traverse started leaking coolant and took it to the shop to get looked at. Was told we need water pump and thermostat replaced asap. Brought in on Friday afternoon and had our vehicle back to us by 1 pm on Saturday! We HAVE to be back Monday 0700 ready for duty and I explained to Renny and the Saturday crew in services how vital it was that we made it back. They took care of it! I salute y’all!

Al Chen was honest, friendly, and patient. He went above and beyond in researching an option that met our budget, needs, and desired accessories, and I will highly recommend him to anyone needing a new vehicle! He’s the kind of salesman that I will return to without hesitation. Everyone at Bryan is so friendly, and Al is just such a great guy. He’s approachable, and he is not pushy,… They also made buying from out of state and during the holidays a much simpler process than I thought it would be.

Swung by right before they closed to get the front end of my car reattached. After multiple headache/​nightmares elsewhere, these guys fixed it in under 10 minutes and didn’t even charge me. I drove to New York City the next day without a problem.
LIFESAVERS.

I had the worst experience at Bryan Chevrolet service. It took 2 days for them to even look at my car. When they finally looked at it, they had a difficult time trying to figure out why it wouldn’t start and charged me $ 753 to install a $ 33 part. I was able to pick the car up a week later and after driving it for one day, the car would still not start. I took it back to Bryan Chevrolet service and they looked at it for 5 minutes and determined that the battery was bad. They replaced the battery for $ 150 and the problem was fixed. One week later and $ 900 poorer I am able to drive my car that any joe blow mechanic could have fixed. I am very unhappy with Bryan Chevrolet and will make sure and tell everyone I know to NEVER go there.

I needed my car repaired after an accident that was caused by another driver. I was referred to Keith from Jennifer on Twitter. Keith made things simple, easy and pleasant for me the entire time. He helped me deal with the other insurance company and I was completely satisfied with the service Keith provided for me. THANK YOU!!!

Leased a 2013 Crystal Red Chevy Volt via internet and e-​mail and have nothing but praise for this dealer and the saleswoman I worked with. She was a complete professional and did not apply any pressure at all to make a deal, for which I was very grateful. Car salespeople can have a very bad reputation but she gives them a good name. :-)