Cupids Engraving

The stylist is really friendly and does a great job of cutting your hair just the way you want. S

The only reason this store is getting one star is because Unilocal does not have anything less! From the start I was quoted one price & then when I went to actually purchase the cake serving set it was a different price. I went ahead and purchased the item and left it there for them to engrave. It came with 2 items & at the time I was told the price included both items to be engraved. I chose to only get the one piece engraved. After picking up the item, the engraving was completely crooked and not centered! Then after calling to speak with the manager Mohammed (who did the engraving) he informed me that it was my problem. That the knife I picked could only get engraved like that because of the shape & that the lady who sold it to me should have told me that but because she didn’t know that there was still nothing he could do to fix it. I spoke & argued with this man on 4 different phone calls! He said he couldn’t give me a refund or give me another one because there are no refunds & that the receipt says engravings are as is & they aren’t responsible if not happy basically. Finally he told me to come in and he’d give me a new one. So I went and then I said I didn’t like any other servers so I wanted my money back. Well then, he changed his story & said I could get one just like I had and he can engrave it anyway I want. He said he did it how it was supposed to be the first time, but now he’ll do it how I wanted him to. So now he’s changed his story multiple times. So I went ahead and said okay that he could do the second one for me to fix his mistake. I then asked him to go ahead and engrave the second knife as well. All of a sudden he says that it cost more to get the second engraved! So again his story changed! I was told on two different occasions that the price included engravings on both pieces! So of course I did NOT have him engrave the second knife! I went back the next day to pick the new one up, it is more centered than the first, but it is still crooked! I cannot believe how this man does business! I will NEVER again spend a penny there & will make sure everyone knows how shady Cupid’s Engravings is.