In & Out Express Car Wash

wish i had read some of the reviews about the obnoxious owner, etc before i went there for the first (and last) time today. All are not only true, but probably too polite. I have a BMW 750 li (just adding this to let him recognize the author, if he cares, but likely does not). I was at the «Bug station» and had started cleaning the first rim on my car with the broom and soapy water. A scruffy looking person came yelling obnoxiously that i was not supposed to be doing this. At first i was not sure what he was talking about or whether he was talking to me. I asked him how one was supposed to clean the rims at this wash. He told me i was not supposed to and took the cone divider in the parking lot and told me i could turn around and leave. I did… with great pleasure. I cannot see getting insulted while paying some of the highest prices in the area. Obviously he does not need my business. This man has some serious customer relation issues

My wife and I have used this place a hand full of times and if you really want your car washed use the bug station and prewash your whole car then pay $ 10 to wash off the prewash lol its that bad! You get out and only half the car is washed on one side! Every time the drivers side isn’t washed! Don’t even think about asking to run it threw again on the house BC it didn’t work the first time! With so many other options just on vets alone. I live 3 blocks behind here and I still drive somewhere else now!

Not the best car wash in the area, but the only one of its type.
I wash my car frequently at least once every two weeks depending on the weather. So I frequent several car washes depending on where I am. This was my fifth time here and sadly I’m over it.
Let’s begin.
The signs that states Bug removal only are the worst.
I hate that I can’t scrub the dirt on my license plate and the back of the car never gets truly clean in this type of wash. Even with the most expensive wash they offer.
I came here to clean my car right? And by that I mean my entire car. :/​
What I found funny was that the staff is so eager to press those button on the automated system for you. Why the automated system if you’re going to be standing there? Oh wait it’s so you can rush over and tell me I can’t scrub the back of my car.
The wash itself is one of the rougher washes I’ve experienced I heard sounds on my car I’ve never heard in any other wash. Not a good feeling when your trapped in the wash. And after I exited the wash to proceed to the vacuums my windshield wipers randomly turned on and wouldn’t turn off. Water got where it shouldn’t have reached to cause this malfunction. Yikes!
The air dry is also pretty weak. I had to dry my car by hand afterwards because the spot free rinse always leaves spots on my windshield.
Lastly the size of the vacuum makes it hard to reach those tiny places.
I guess its conveniently located and fairly quick but not the experience I want when I simply want a car wash

One of the best car washes I’ve been to in awhile. Bug cleaning station, vacuum station, & excellent customer service.

Very poor customer service immediately upon arrival. Gentleman on duty refused my car because it was «too dirty» and had «excessive mud». He treated me like a high schooler with a muddy z71 and not someone who got their car dirty driving to & from a job.
Note: I drove down the street to Safari Car Wash, was greeted by multiple smiling faces and not one question about how dirty my car was. They washed it with no questions and did a damn fine job.

Typical hands off car wash. Got the works. Worthless. Left much of the car still unwashed, and scratched the top of my car to boot! No one to dry the car after so water spots every where. Bonus you get to use the vacuums after.

Been here twice now, both times have been a major let down. Lots of spots and no where near clean enough for a $ 12 wash. The free vacuums are nice, they would be better if they worked well. Won’t be returning, if I have to wash my car after the car wash then it’s a total waste of money.

I went here after work one day and got my car washed. My car is older (14 years) and honestly I don’t care about how it looks and since it rains here frequently I had not had my car washed in over a year. I usually just clean the windows at a gas station when necessary. But on a whim I swung in here. I thought it was a self serve car wash but surprisingly there were at least 3 people there to assist. They sprayed my car down prior to entering and guided me into the wash and out again. My car was so clean my neighbors were asking if I got it painted and got new rims. Nope! Just got it washed. I didn’t know my car could look so good. In the past when I would go through the self serve gas station car washes I would be left disappointed because I would always pay for the most expensive wash and the car would still be dirty… and this was when I would go regularly. So this place gets 5 HUGE STARS for great service all the way around! I will be back.
Oh and it only took about 5 minutes!!!

After using this car wash since it opened I am most dissapointed with the response of the guy on duty. The rear deck of my white car was still dirty and stained after the top priced service. I showed the guy, asked if I should do a bug treatment and have it washed again at no cost. He refused, blamed me for not doing a bug wash on my rear deck, and was most obnoxious for no reason. My demeanor was not upsetting; he was totally argumentative. What happened to customer service and courtesy
? Never going there again.

First and foremost, the staff is incredibly helpful. They wait by the drive-​up pay machine so you don’t have to reach out of your car (or if you’re like me, hang out) to swipe your card. They are friendly and happy, and they always compliment your car and give you advice about keeping it shiny and clean. In addition to helping with payment, there are always attendants to assist you with pulling into the wash correctly, and they pre-​treat your car as you are pulling in. They will even scrub or pressure wash off a particularly stubborn spot before you go in. .
Secondly, the quality of wash is among the best. The brushes are gentle, yet effective. And the chemicals used are not harmful to car paint. My car looks incredible for days after I drive through here. They also have free vacuums for paying customers to use. It’s also quick! You’re looking at a time commitment of 5 minutes max.
Thirdly, the price is very competitive. The best deal is to take advantage of their VIP Wash Club, where you pay $ 20 – 35 for a month’s worth of washes, with a daily limit of one wash per day. Considering the Works (top grade) wash is $ 12 for a single wash, this deal pays for itself after only 3 washes per month.
Bottom line: I’ve been coming to this wash since they’ve opened, and I’m never disappointed!

This is a relatively new «DIY» car wash near where I work and I’ve developed a habit of swinging through every 2 – 3 weeks. I get the top-​tier $ 12 wash because, well, I just do (anything worth doing is worth doing all way, right?) I know when they first opened they were offering a really good price for a monthly package but I’m not sure if they still have it or not. (I knew I wouldn’t go enough to justify the cost, so I didn’t get it.)
Pros: I like that I can get in/​get out really fast versus the typical wait at Safari down the street (where you get out of your car and they do all the work.) The price is right. The employees are friendly. My tires come out looking shiny and new. The vacuums are free. They do not allow music when using the vacuums, which suits me because the last thing I want is to feel someone else bass in my bones when I’m trying to vacuum my car and get about my business.
Cons: I wish their dryers dried a little better so I wouldn’t get those annoying spots on my windows because I’m not motivated enough to wipe off the excess water myself. They could also beef up their selection of products for those of us who don’t carry around all that stuff in our cars. (And I do mean the basics: Armor All wipes, glass wipes and towels. That’s it.) I also always end with with some soapy water in my door wells, but that happens to me at any of this type of car wash.
Bottom line: If you’re looking to knock the dust/​pollen off your car and don’t want to wait at a full-​service car wash and/​or pay a arm and leg, this is a decent option if you’re in the area.

I thought it was decent, but if the front of your car is dirty and/​or has bugs, this car wash will not get the job done. There is one do-​it-​yourself brush, which is not conspicuously marked (and which blocks the lanes, if it is busy). I went back a few days later to see if they would allow me to run the car through again (with my receipt in hand) and they were patently disinterested in letting me try again. The employee referred me to the one do-​it-​yourself brush, which was being used and otherwise shrugged his shoulders. I thought that was a lousy response to a customer who paid $ 10 and came out with a dirty car.

This is a great addition to the neighborhood. Driving from Houston to NOLA with a million bugs on my bumper and windshield it did a pretty good job for $ 6!

I agree, it’s great to have a clean, well-​run, affordable, car wash in a very convenient location (just east of the intersection of Bonnabel and Vets). I signed up for the easy pass sticker thing and I am so glad! Between the pollen, the dirty rain and whatever else the trees decide to drip on my truck, I have never spent so much time at a car wash.
Vacuums are free after the wash and blasting your stereo while vacuuming, wiping, etc. is not allowed. That’s a good thing. Not that I don’t like music — I do. But, just as you may not be up for listening to my hillbilly country, I’m probably not into the kind of music you like. Unless it’s country. :)
The owners and employees are all nice, friendly and helpful. The wash itself is very good — the best part going through is the tie-​dye on the windows. The best part afterward is that my tires look like somebody sprayed them with that tire wet stuff.
The easy pass thing is a crazy good deal. Yeah, the first month is a super crazy good deal, but even after that, if you wash your vehicle even just once a week, you’re still making out like a bandit. Course, if you don’t use it, they make out like a bandit, so it’s a win win for everybody!

So happy to have a good car wash at this end of Vets. The owners are always there. It’s very nice and efficient. Also, right now, the membership deal is 50% off the first month. For $ 17.50 I get their best wash, everyday, for a month. Take that, pollen!