Keller Williams

NEVER AGAIN!!! Barbra Robinson lied to us and made false promises saying that her word is good! She didn’t stand by her word at all. I advise you NEVER to use her services!!! She didn’t even show up for our closing. Karma will catch up to those types of people! I will never use or buy homes from Carolyn talbert Keller Williams nor Barbra Robinson!!!

Yikes, save yourself! Don’t bother with any of the «Realtors» at this location. Here’s what I experienced and you be the judge;
I signed a standard 6 month contract with an agent from this office to sell my house. Throughout the process, he was inefficient, uninterested, blatantly rude to some potential buyers, and he did absolutely nothing to market my house… at all! He was literally good for nothing. He produced no leads, never showed the house with any other agents, and was so disconnected all the time. We were approaching the end of our contract with him and it was busy season in the real estate world (spring time) and I contacted the Broker at this office to tell her I was unhappy (to be polite about it) and wanted out of the contract. She sweet talked me into finishing up the contract with him, told me he would do better, etc. I gave him this last chance to impress us with something… anything. Nothing changed. We gave him a few more weeks to show us some type of effort was being made on his end… but nothing, not a damn thing. I called up the Broker at this office AGAIN, told her we are getting out of the contract with him, he’s not even trying to sell our house, etc. She took a very different tone with me this time around, her name was Linda Nugent Smith and she was rude as rude can be. And SHE’S the Broker, I thought to myself?! She had a very nasty attitude and told me that’s not her problem that I had to contact him if I wanted to end the contract. And so I did. At first, he didn’t fax the Contract Cancellation form to me as he promised. Then (because I was so exhausted from this unnecessary battle) I decided I would just go over there in person the following day and get it done like that. Without contacting me at all, he showed up at my house at 9:30 at night and tried to be slick and take his sign without even telling us he was there to do so. Haha, jokes on him, because we had already taken the sign down! My dog started barking when she heard someone outside and my husband went outside to speak with him. He said that he was there to «collect» his sign. My husband asked him why hadn’t he faxed me the cancellation form… and he took it out of his car, had us both sign it, and that was it. All in all, I think a 1 star rating is being pretty nice to this company and these «agents». Lesson learned.