Parker Jason D DDS

We had to switch dentists. I personally was a fan of our old one, but for some reason, my daughter just wasn’t having it, and I was sick of fighting with her.
So, I thought change might be good, and it was.
Dr Parker’s office is very kid-​friendly, including movies on the big screen in the waiting room, and individual overhead TVs in the exam rooms. Stuff to keep her mind off of the fact that she’s at the dentist (yay!).
Next — different flavors for the fluoride and the cleaning paste/​polish stuff. I heard them list off everything from orange, grape, strawberry, bubble gum, to birthday cake and cotton candy. She liked being able to choose, and thus wasn’t fussy.
It’s the small things that they do for small people.
So far, so good, and my daughter is actually looking forward to going back in 6 months (!!!)

So my daughter has been going here for a good solid year now (she’s 2 now). Since we have been coming here I’ve never had a problem with the wait, paper work, or staff. Every time we come here of course there are other patients but I think the most we have waited was maybe 20 mins and the whole appointment may take 35 mins maybe. It’s pretty quick and I don’t mind it, the dentist Dr. Parker is pretty quick but I don’t expect him to attend my daughter for an hour, if I have any questions I ask an de answers. I love the waiting room it’s cute and distracting so my daughter is focused on where she is. I definitely intend to go back for as long as my daughter is content there.

My sons love this place and I’ve never had any problems, from cleanings to silver caps on one of my sons, this place is top notch and really kid oriented, my boys have no fear of going to this place and love the attention they get from the staff. This is sooo much better than a regular dental office. Doctor has always talked to me professionally and was very friendly. Wish my dental visits could be this fun. They always give the kids some treats and even a coupon free tokens for chuck e cheese.

Wait time is horrible.
Scheduled appts for check ups and cleanings only to have the appts cancelled a day prior due to the MD having «conferences» or being out of town. Another time my children missed school and my husband took off work to make an appt. Someone from their office called me 10 min before the appt time to say the Dr. wasn’t making it in. I was livid! I shouldn’t have went back but X-​rays were already taken and I just wanted the work complete on the affected tooth. My daughter needed a root canal. My husband brought my daughter. She went to the back and when she was finished Dr. Parker told him they had to extract the tooth. Needless to say, this time we will never return.

My bad experience with this office started the first time I tried to make an appointment. I called, they answered then told me they’d have to call me back to make an appointment. Should have been a clue when they never called back. Called a couple days later and finally got an appointment 2 weeks out, despite saying it was urgent. (all other dentists have gotten us in within a few days). Got there about 20 mins early like they suggested, only to find out they were at lunch. We were the first there but within 10 mins, the waiting room was full to packed. Needless to say, we waited a very long time.
I think about 30 – 40 mins after our appointment time (and if you have a 2 year old, you know how horrible this can be), we finally got called back. Did the normal stuff and the dentist saw her for maybe 1 minute. Said he’d be back to answer questions. Never did, I had to ask for him again and he acted put out. Also witnessed him talking very poorly about someone who was complaining about the wait time (I think she was going on an hour). If he talks about his clients like that in front of other clients, well, the professionalism is just not there.
Then he told me that he thought my daughter would need extractions. ??? (if only that could show the look on my face). but see extractions and the partial that goes with it isn’t covered by any insurance. So more $$ for them.
Stupid me still decided to have him do work (it has to be done at the hospital). Yet, his assistant who schedules it wouldn’t even schedule it (again despite even the dentist saying it should be done ASAP) for a week. She was impossible to get hold of. Finally got a date scheduled but when I called back to ask her about the time and ask her what we should do about the pain my daughter complained about, she said she’d talk to the dentist and get back to me. This was 3 weeks ago. Needless to say, I called and told them we would not be going to them to do the work. I finally wised up.
Please be careful if you go here for any extensive dental work. Do not expect good or even decent customer service. And now after doing some research and hearing from other people, this is not a one off situation. Apparently this is par for the course.

After going through a normal boring cleaning experience with the kiddo at a different dentist, and not really feeling like they were super thorough in their interactions with us, I felt like we should find a dentist that catered to little kids.
The idea of a dentist that specializes in children is a great one to begin with. I would much rather bring my kid to someplace that is fun and an overall YAY HAPPY experience rather than a strange slightly scary one. because of course that’s what ~I~ grew up with, and I am sooo not a fan of going to the dentist to this day. So in an effort to stop that fear of the dentist before it even started, kiddo and I dug around on the web and looked at a few different places in the area. This is the one that stood out to me… and when he was excited about the idea of going, and then actually (and soooooo genuinely) said «thank you for making an appointment for me!» when I called the next day? I knew it was the right decision.
I really dig the atmosphere of the place — kind of an undersea motif with all sorts of creatures painted on the walls and even some scuba stuff which was cool even though I wasn’t getting the correlation to the ocean and scuba diving and teeth. Come to find out, the dentist is a diver, so I at least got where it was coming from. Some of the pediatric places I saw had all sorts of playground type equipment in their waiting rooms, which at first glance seemed like an awesome idea. And then I realized it probably wouldn’t be a good thing to get a four-​year-​old all fired up from running around like a wild animal, and then expect him to be still and calm and chill while people are poking around in his mouth. This waiting room has a BIG screen at the front and a smaller one towards the back with a movie playing (although the sound wasn’t in sync beterrn the two and I was DYINGGGG), as well as some other random toys scattered about. So while they’re entertained and not bored (and driving their mommas nuts, ahem)… they’re not being all crazy and fired up. Nice balance.
We didn’t wait long at all before being called back. The staff was wonderful and so great with kids, and made potentially scary things like getting x-​rays done very cool and interesting. They also have a computerized x-​ray thing instead of those awful bitewing things, which is AWESOME and so much less invasive and hurty. And the fact that he got to see his teeth on the monitor was super exiting for him (and me too, ahem). After they got done with x-​rays, they whisked us off to a room with a lay-​back chair thingy and A TV DIRECTLY OVERHEAD ON THE CEILING (!!!) also playing a kids movie. From what I understand, they usually do the cleanings in a bigger open room with partitions separating the several chairs, but we ended up in a back room that was all closed off with a door because that room was full. I imagine this is probably where they do stuff like fillings and other more scary stuff so the kids just getting their teeth cleaned don’t have to see all that malarkey. And the idea of a group area seems pretty cool too, in hindsight: «Hey look, there’s other kids here too! And everyone’s happy! Yayyyyy!!»
The tech doing the cleaning was great as well, and went through everything with the kiddo before she started, letting him know about the sounds and sensations he was about to go through, but did it in fun kid terms (it’s going to sound like a race car) and even let him feel the spinny fluoride applicator thingy with his finger so he could see how it «tickles.» And speaking of fluoride? They have a zillion fun and yummy-​sounding flavors, and they totally let him pick. That’s the way to win any kid’s heart, you know? She was quick and thorough with the cleaning itself, all while my kid was a zombie watching the TV on the ceiling. GENUIS I SAY. She was also super thorough with me, asking about our brushing routines, answering the questions I had, giving some advice here and there.
Afterwards the dentist came in and checked the x-​rays, poked around in the kiddo’s mouth a bit, and we discussed a couple of things to look out for in the future. He also took plenty of time and answered questions, explained stuff clearly and thoroughly, and showed me what he was talking about on the x-​rays even. I left there feeling like I had confirmation that we’re doing a good job with brushing and such, and also some things to be extra vigilant about in regards to tooth spacing, so we don’t end up with problems down the road.
They also scheduled the next appointment at the desk before we left, which I love — it’s just so much easier that way instead of having to remember to call, and then try and fit something in on the calendar that you’ve inadvertently filled up already. Not to mention that they were booked solid for a couple of weeks when we called to set up the original appointment.
All in all — it was a great experience for both of us, and we’ll definitely be going back.