Phoenix Laser Services

I just started my treatments with Ashley about a month and a half ago. I was a little uneasy at first because I had never had any laser procedures before. She was sure to put me at ease, a great personality and super knowledgeable and friendly. I was very curious about the laser genesis treatments, and have so far received three of them… beginning to really see the difference. Such a comfortable and easy treatment that doesn’t require any down time. If you curious about their services, I wouldn’t hesitate to take the plunge. I’m so happy I did.

I started to go here because I purchased a Groupon for Phoenix Laser Services which is located inside Rejuvenx. I’m not sure what the partnership is here.
My review is really about Phoenix, but as Rejuvenx is obviously connected and endorsing Phoenix, I placed a review at both.
I had made the initial call to Ashely of Phoenix Laser and didn’t get a reply right away. This was the first sign that she is too busy. The appointment I had for my first treatment was good. It was the follow up that went bad.
I was having laser treatment to remove veins in my legs. On my arrival for my follow up (which is meant to be 15 mins of laser) I was a few minutes late. She did not tell me that was an appointment exactly 15 mins after me (which isn’t enough time for me to undress her to do an evaluation and then give me 15 mins worth of laser touch ups.
So I was 5 mins late, Ashley was on the phone for 5 more mins and by the time she came out we spent 8 mins debating what to do – instead of her just taking me in the treatment room or taking the next person then seeing me — Ashely is very disorganized. And most of the treatment she did the first time didn’t work.
In all I was very disappointed with her lack of accommodation and her quickly blaming the entire thing on me. She didn’t care that she was about to lose a patient … so do go there unless you’d like to be treated poorly and not valued as a paying customer.