Metuchen Edison Taxi

A reliable, safe & friendly taxi service is hard to find hence my delight in writing a review for Metuchen Taxi Service.
I called them the morning of my trip to get a taxi from Edison to Newark airport. The person who answered the phone was friendly and efficient but I was still nervous that my driver would not show up (had this happen with a different taxi company) and didn’t want to miss my flight. They quoted me a price that was all inclusive and very reasonable.
My driver was Alvi. He was there early and didn’t not rush me. He was very friendly and helpful with the luggage. He was also extremely reassuring when we encountered an accident on the parkway and got stuck in the traffic. He found an alternate route and got me there in plenty of time and drove very safely!!!
Since the fare was inclusive Alvi wasn’t expecting a tip from me. This is just his personality!
I’m definitely going to use them again and will be asking for Alvi

I used Metuchen while I was on a project in Edison in 2014 and 2015 and was impressed by the service that Alvi provided. He provides excellent service, was always on time had great communication and always picked me up and dropped me off on time. He is a great guy that I highly recommend.

I have taken this car service for the last 10 months to and from the airport and I have had a wonderful experience. My driver was Alvi. He was very responsive to my texts to pick me up even at the last minute. If he was busy he would send someone else to pick me up instead, but that just happened maybe twice in those 10 months. Not knowing the NJ area at all, I always felt safe riding with Alvi. He was very professional, polite, and pleasant to talk to. I highly recommend this car service. If you want to have peace of mind while traveling in NJ, definitely call them and ask for Alvi.

Had a car service from NJ to Manhattan on Jan 11, 2016. Alvi was the driver who was very professional, polite and got me home safely. Would recommend using this car service and requesting Alvi to be your driver.

I highly recommend Metuchen Taxi for your ground transportation needs. I especially like Alvi. He is professional, always on time for pick-​ip. Very safe driver. Wonderful person. I have been using this service for 4 years and have never been disappointed.

Excellent service, Always on time and fair prices compared to yellow cab service. Alvi was my driver, always picked me up and dropped me off in time. Very nice guy. Definitely recommend!

These guys are super nice. I called them late one night and they were so accommodating. I had a problem with my card and they weren’t judgmental or demanding. I would recommend them to anyone and use them again! I love metuchen taxi! They put ur needs before their own!

Great service, prompt pick up and drop off to the Newark Airport. Constantine was friendly and very helpful offering to stop for coffee on the way there. I highly recommend this company.

This taxi service (compared to the previous one we took) was very professional and on-​point. When we called and gave our location, they gave the exact time when the taxi would arrive.
Our driver was very professional and did his job great; he took us to the train station at the right time, and we were able to catch an earlier train. The car itself was very clean and there are no complaints (it was comfy and there were no weird smells).
We were so happy with this service and gave a good tip. We are glad that there are reliable and professional taxi services in this area. I highly recommend this taxi service (and definitely NOT Scooters… Stay away from them!).

Sadly, I have to say that their service has rapidly declined in recent months. Today, I called for a taxi. They said ten minutes. After twenty minutes passed, I called back. The same woman who took my original call acted like she never heard my original call. I had to catch a train. This was the SECOND time in two months this happened. NEVER AGAIN. AA Checker is much more reliable. Bad service, Metuchen Taxi. I am guessing you can afford to lose business. They never showed up today.

I’ve used these guys a bunch of times to get to the airport. They have a fixed rate to get there based on what «zone» you are in and don’t try to screw you. Their drivers are friendly, although it always seems to be someone different. They have never been more than 5 – 10 minutes late, and are mostly on-​time, which I like.
I got a ride home off the train once from them and they seemed kinda bummed when I was a local. I tipped the guy 5 bucks and his attitude changed real quick. The dispatch it right by the trains, so if you need a cab these guys are good to go.

I use this service for business often, haven’t even let down yet. Drivers and phone operator are professional. Cars arrive ahead of time and drop me on schedule. What more can you ask for?

A really fast, reliable, courteous car service that delivers! I’m from NYC, having these guys do a 24 hour availability with the added bonus of awesome pricing and great knowledgeable personnel, I HIGHLY recommend this place to everyone. Plus, they’re literally right in front of the train station! So if you’re coming into Metuchen by rail, give these a reason to impress you.

No no no no no no no! Metuchen taxi has caused me to miss 2 trains and 1 flight. They are always late!!! I mean really late!!! And when you call to ask them where are you, they say «oh sending a car now» Incompetent!!! AVOID at all costs.

Great service. They are very customer service oriented. Love how fast I can get a cab here.

Happily, I couldn’t have been more pleased with the service I received from Metuchen Taxi Service on Christmas Eve. My first phone call was handled in a polite and professional manner. The fare seemed reasonable and the dispatcher was pleasant., very accommodating. When I called upon arrival at the airport, again I was greeted by a pleasant and friendly operator. The best was yet to come! It took just a few moments for my car to arrive. My driver, Malcom, was friendly, professional and an excellent driver! I feel I have received the best service possible from a taxi. I would highly recommend this taxi company and gladly hire them again.

Very friendly and family oriented company. Customer service is impeccable.
Always on time, clean and tidy cars. Staff goes above and beyond for their customers every time.

THE WORST
I take a cab from the train station once a week. The rides FROM the train station are ok. You sometimes have to wait and then share a cab with someone else, therefore making you late to where ever you needed to be. The pick up in the afternoon to take me to the train station is the worst. I call at 4:30, I’m told 15 mins. 30 mins later they finally show, usually with another person already in the cab. If it’s going to be 30 mins, then tell me that. A lot of the cab drivers are terrible. The cars smell of smoke and the drivers drive like maniacs. I get charged a different fare from each person, ranging from $ 10-​$ 12. No one can get it right.
I wish there was another service to use, but I’m stuck w

Great service. Clean car. Patrick my driver was very friendly. Would highly recommend using him.

Sadly, I have to drop a few stars based on a few experiences that have happened recently.
I don’t take the taxi from the train station as much as I used to, but every so often I need to go into Metuchen and don’t have time to catch the bus, get a ride etc etc.
so the past two times I’ve called Metuchen Taxi, my car did not show up on time, and the last time, the car took 45 minutes to show, by that time, another bus was coming so I was going to catch it. As I was leaving my apartment, the cab finally arrived and started honking the horn. I just walked past it, watching the driver frantically honk and call my house.
I’m not beat for bad service, I’m not paying people to make me late (or later) and I really do like this company but these past incidents are making me want to call Edison taxis instead.

Very rude dispatcher, unprofessional– can not work on your schedule. Wish could launch a more formal complain.