Triumph Metuchen

The sales experience was mediocre at best. Don’t even expect to be greeted with a hello when you come back. Once they have taken your money, no one recognizes you. Even as a simple courtesy, a greeting does not exist.
Each time I return for service, I am amazed how no one speaks to me? Today, I saw a sales guy pushing a super powerful bike on a kid who needed his Mom to co-​sign and I overheard him mention if he could pay over 60 months. Yet, one has to really work at buying accessories and clothing, the gal there could have stayed home as she cared the least.
The service is catastrophic as it seems that there is only one mechanic left in the entire place. I won’t even mention the scheduling…
If you intend on buying a BMW, Triumph or anything there, just find a better place, even if you have to drive a bit. Let competition act and teach these garages a lesson that they won’t survive without service to their customers!