Clinton Hotel

Bare bones. Well worn — I could feel the springs through the bed, nothing felt particularly clean and the pool size is a joke. Convenient location and we came at an expensive time of year so it was the best we could do.

There was construction going on the entire time of my stay with loud banging noises waking me up in the mornings. There was no water from 10 – 4 on two of our four nights. The manager Daniela Garcia was unavailable to speak with us regarding compensation for the water not being available, no towels being available, they got our room order incorrect. The overall stay was awful. I would not suggest that anyone stay here.

I’ve been to Miami several times and have never stayed at a hotel so horrible. The pool appears to be for children only considering how small it is. They had no wash clothes in the hotel we had to purchase are own and house keeping took those knowing they had none to replace them with. They claimed they would wave the resort fee and didn’t not to mention this is far from a resort at all. They also attempted to charge my card for the room 6 times after it was already paid for before we even checked in. The man totally embarrassed us by chasing us down on the street to say my card was declined due to the fact the attempted to charge my card again. After doing so my bank put a hold on my account for suspicious activity and I could not use it the rest of the day. Do yourself a favor stay else where.

Please do not!!! I repeat do not!!! be fooled by the photos this hotel posts. The pictures have to be from at least 5 years ago. There is no pool. The hot tub in the loft suites are a sight for sore eyes. They need to renovate this place so it can look like the false advertisement they show you in the pictures! I wouldn’t recommend this hotel to my worst enemy.

Worst hotel ever. Do not go by photos. The pool, the rooms are no where close to what they show in pictures. Valet cost is extra… i guess 34 $ per day. Plus a wait time of 30 mins for your car.
Only good things are: the proximity to the beach & customer service.

So far it has been a horrible experience we got to the room I went to the bathroom in the shower it was dirty. Then I check the room out and found a pad yes A PAD attached to the side of the wall. Wth type of place is this!

The worst hotel I’ve stayed in– I’ve stayed in better hostels when I was younger. It’s not in the greatest of locations to begin with but we were hopeful when we walked in. The lobby looked clean and they were able to give us an early check in.
When we entered the room it was dark but looked fairly clean. The housekeeping had, however, kept the room super cold and kept getting it to near freezing temperatures every time they came in. I sat down to get some work done and the chair I was sitting on was stained with something dark red/​brown and had holes– not what you expect for $ 200+ a night!
It subsequently got worse. I don’t know how much maintenance they do here but the toilet kept making a random high pitched noise which when I told one of the housekeeping staff they asked me to just flush it to fix it. How nice right? NOOO– we were woken up multiple times to fix it as it got in that state multiple times.
I haven’t even gotten to the worst yet– I was very very itchy as soon as I tried to sleep on the bed. Couldn’t find any bed bugs when I poked around but basically had to sleep without a blanket and freeze through the night as I think they have an external central air condition that keeps it fairly cold through the night.
Some other horrible things that made us run the other way when it was check out day– the pool is borderline gross, the staff was almost never at the desk as we came in and out of the hotel, the hotel is very noisy– I was woken up multiple times through the night due to people getting in and out of their rooms and just due to them talking.
Skip this hotel!

To prevent this from being a long winded post, I will make a pros/​cons list.
My wife and I stayed at this hotel for three nights in the beginning of January. The reason we picked this hotel was because of the novel windowed bathroom and the view from the balcony. Pictures on Expedia were enticing.
Pros:
The staff is courteous.
Bed is extremely comfortable.
Clean sheets and towels.
Cons:
We weren’t able to sleep much (on the comfortable bed) due to construction going on in early morning. The staff at the front desk were aware.
Nothing at all like in the pictures. The view from the balcony was of a drained, dirty pool. It looks wet because of recent rain. Take note of the dirt and cigarette butts. We paid an extra 20 dollars a day for a balcony view… Which was not worth having. When we tried to switch to a different room, they were all booked. When we tried to downgrade our room, we were told they would not compensate us the difference.
The pool is tiny. There is magic in perspective photography going on in pictures. It could fit probably five people at close quarters. It is the size of a jacuzzi. The other pool is drained.
The place is falling apart (see photos)
No shelves in the shower, not even a caddy that hangs from the showerhead.
In conclusion, don’t go to this hotel. I feel bad for the courteous staff that have to deal with a negligent and uncaring owner.

We had only 1 night to spend on our way back from the Carribean to LA (home) so we had booked a room here ahead of time. We didn’t want anything fancy, just a simple, clean and quiet place to shower and rest up. We were in a small, very simple room, which is fine with us. Every time we showered, though, quite a bit of the water would splash out of the shower door because of the way they constructed it and it took 10 minutes for the water to get warm. There’s no room service but plenty of places to get good eats within walking distance and great for some shopping. This hotel has a Hotel Cortez (from American Horror Story) feel to it. Oh, if you’re looking for get some protein from their «Continental Breakfast» from their restaurant downstairs, there isn’t any. They have a small pool area adjacent to their breakfast area. Great location to everything: South beach, trendy restaurants, good shopping and great for people watching.

It’s a ok hotel. Rooms are too small, no microwave, beds too small, bathrooms too old and you can hear everything what anyone is found next to your room the pool and breakfast … Forget it lets not talk about that both very bad … I hope they get better and renew this lace because the location is great .
The staff is very very nice though.

Even though the Clinton doesn’t have great reviews here or on TripAdvisor, I booked it anyway because it was cheap and in a good location. I made the reservation as we were driving from Orlando to Miami on Christmas Eve and the total rate was only $ 91 including all fees and taxes. The hotel was definitely a bit tired looking but overall generally clean. Our room was on the small side but we were really only there to sleep anyway and didn’t need a lot of space. The bed was comfy. My main complaint is probably how cold the room was and turning the thermostat up didn’t seem to make a difference. At least the wifi worked well. Hotel parking is around $ 32 a night so if you’re not planning on moving your car, just park on the street and don’t bother to feed the meter because a ticket is only $ 18. It’s not glamorous, but if you just need a cheap place to sleep, the Clinton’s not a bad option.

So we stayed here 5 days. When we checked in they hit up with a service charge $ 14.99 everyday charge! We booked a balcony view, well that was a joke our view looked like a shower room! The pool witches looked great on the website was disgusting! The breakfast was cereal and waffles everyDay! Will not be back to stay here EVER again!

Where do I even begin?!?
First, the amenities… or lack there of. Their website boasts a pool area, an airport shuttle, a lounge with a free happy hour, free continental breakfast, wifi, and free night club passes. The only one of these that ACTUALLY was available as advertised was the wifi, and we had to ask for the information. We were not provided any information at check in, except that we could get towels at the front desk. There was no information in the room about the hotel or its ‘amenities’. When we asked about breakfast, we were told that it wasn’t included in our package, even though we were charged a nightly «resort fee» for which we received nothing extra. FYI, the beach access they advertise is a public access about two books away.
The hotel, the idea behind the design seemed legit. However, the furniture was old, white faux-​leather that was full of cracks. I kid you not, the so called pool was maybe 6′ x 10′ max… And it was half full of water. It looked so unsanitary, and no one dared venture out that way. The floors and trash seemed to be well maintained, so I’ll give them that.
The room, the TV was wall mounted across the room from the bed, however it wasbarely large enough to see comfortably from across the room. There was a sofa, but it was so filthy neither of us would even touch it. There was a strange patio with a drain that looked like a shower area, that looked out to other similar ‘patios’ in a small courtyard area (which also was tile and had a drain that seemed shower-​esque. I’ll say that the bathroom looked recently renovated, poorly, but still new. The bedding was clean, although based on all the furniture in the room and the rest of hotel, I’d hate to think of how old the mattress was.
There were so many other hotels with similar prices and way better amenities. I’d look elsewhere if I were you.

Poor customer service, no internet, waste of money and time. I do not recommend this hotel to anyone.

Was excited for this hotel on our trip to Miami SoBe, but I was thoroughly disappointed. The Clinton was probably a great hotel in its day, but it has not been well-​maintained and is in dire need of updates. Our room was large and had a private deck with a jacuzzi tub, which was awesome. However, two of our lights didn’t work; one was hanging completely off the wall. Curtains were probably white once, but are now yellowed and covered in holes. «Pool» was about the size of our tub. Floors everywhere had a coat of dirt. The whole place was just kind of grimey, outdated, dirty and old. Great location, though, and with some updates and better cleaning/​maintenance, it could be a great place to stay.

My fiancé and I stayed here from 4÷20−4÷24 and had a great experience. We were upgraded to a suite that had a jacuzzi right outside of the room. The room was clean and looks like it had some recent upgrades. Large flat screen TV, white tiles and an area rug. The bathroom was well maintained and the bed was comfortable! We never had any problems with noise but depending on where your room is located, it might be. The AC in the room gets very cold! No need to worry about keeping cool.
The shuttles only run until 4:30 so if you have a late flight, expect to pay about $ 35 for a cab ride. Breakfast wasn’t served during our stay so I can’t comment on the quality. With so many restaurants to visit, I don’t think that should be a concern. The staff was very welcoming from start to finish. Upon check in and check out Leker helped us with our bags and getting cabs, he was awesome!
The WIFI worked for me the entire trip and elevators never seemed to be an issue but we chose the steps mostly. Great area, 3 blocks to the beach. Our room was always cleaned by the time we got back from the beach. If your looking for the luxury resort experience, Miami itself may not be the place to visit. Any hotel you pick, if you stay inside you’ll miss out on what brings people to south beach.

The stay wasn’t bad, but it wasn’t great either. The lobby is cute and the desk staff is nice. Location was great. Center SoBe with just 3 short blocks to the beach. Price was good for the location. The hallways are super dark. I don’t know if this is supposed to be romantic, but I went on a girls trip, so we didn’t need the ambiance. The service was slow. Our toilet broke and it took a day to fix. Housekeeping seemed like they never wanted to replace our towels or tidy up the room. And they had the nerve to ask for a tip at the end of our stay. We left them some change and our left over alcohol.

So my experience is different cause I won a trip so flight and hotel were free. If I was ever paying for a place — I certainly would NOT have stayed here.
Location is great. If you’re 21+ and have experience Wet Willies well then great you’re in luck. The hotel is 2 blocks from this booze station and the beach so really can’t go wrong there.
The room itself was subpar. I know I was only in there to sleep but when on vacation its nice to have a nice room. The pictures online are VERY deceiving. Now as a lady the perk of this room was the bathroom — good size, nice shower with good water pressure. Bed were comfy. Now the TV — I know I’m not there to watch TV but c’mon and just upgrade. You have a massive amount of wall space and this baby tv with wires hanging out everywhere.
Never made it to the pool but it’s tiny and there are better pools to check out while you’re there anyway (aka the Delano).
For a free 2 nights here not on my tab fine but I wouldn’t stay here again.

I booked this hotel through
and paid the full amount when I booked it. On check in, they took an imprint of my credit card for incidentals. When we checked out the lady said as we had already paid for the room there would be no charge and the imprint cleared.
After we left and we were at the airport I checked our credit card account online and noticed the hotel had charged us again for the room. I rang them straight away and the girl on the front desk told me I was wrong and she couldn’t see any charge on my credit card. I said I can clearly see it on my account and I would like it refunded immediately. She again told me there hadn’t been a charge but would get the manager to look at it and call me back the next day.
I received no call from the manager and had to call them again. The girl was again rude and said to email the manager. So I did and included a picture of the credit card transaction to prove I wasn’t lying.
I got a response with no apology saying they would get the accountant to look at it. A few days later still no response so I called them again. Got a rude response again and was told to send another email which I did.
I never got a call or email so we called our bank to sort it out. It finally got refunded.
The room was ok but the towels had long black hairs in them when we unfolded them. The breakfast was very basic. It was a choice between toast or a bagel and coffee or orange juice. Their bar/​restaurant was always empty.
On one day the internet and tv did not work in the entire hotel. On another day the fire alarm went off, it was turned off within a few minutes but no one explained what happened and there was a fire truck out the front.
Overall rude service and poor management!

You would honestly be better off staying in a dumpster than booking a room at the Clinton. The rooms are dirty (ESPECIALLY THE BATHROOMS), the front desk attendants are rude, the valets and bellpersons are wholly useless, and the pool is more akin to a slimy birdbath from 1872 than a place where one could swim or lounge.
In addition to all of this, our room flooded, all of our clothes, designer shoes and handbags, and $ 3000 computer were ruined. After assessing the obvious damage, the Clinton not only refused to let us speak to a manager (there apparently is none on on weekends or afternoons or evenings or mornings…), but they wouldn’t comp our room or pay for any of the damage. They acted like it was a kindness to not charge a «cancellation fee» when we were forced to change hotels.
When removing all of our ruined items from our room, the bell person refused to bring a cart up 4 steps and down the hall to our room. We asked why the ramp couldn’t be used and were informed it was broken (not ADA compliant). After putting up a fuss, the bell person finally got the cart up to our room and disappeared. He was nowhere to be found. A random man in the hallway had to help us lift the entire cart full of our ruined belongings down the stairs.
We confronted the front desk about the lack of customer service and were told we should’ve apparently gone on a manhunt to find the bell person. The front desk attendant then said that there wasn’t significant damage to our items, and insisted that the $ 3000 computer she saw DRIPPING WET 5 minutes earlier «looked fine» to her.
I could write a novel on the incompetence and negligence of the hotel staff and the unsanitary and disgusting upkeep of this hotel, but I think the above should be enough to convince you to stay literally anywhere else.