Haagen Dazs Shop

Haagen Daazs is my favorite icecream, but it is extremely pricey and the employees act as if they didn’t like their job. No smiles, no greetings. I would really like better service.

Terrible service. Be aware when you order a shake, they’ll add any topping without asking what you want.

I rarely leave negative reviews, but when I tell you this is the most intolerable place in SoBe– I mean it. The prices are ridiculous which is to be expected– the staff is mediocre and unhappy– rude doesn’t cover it. My experience was SOOOOOOO shitty I am in bed going out of my way to write this review.
Avoid it — 100 000% Stay Away.

Talk about most inefficient place on the planet! And also thanks Haagen Daza for the inflated tourist pricing on your ice cream — not. The people who work here weren’t helpful at all and took forever — I would hate to be there during a rush. I will make a point to never go here again.

The one star reviews are legit. Even if you are thinking that you just want a quick scoop, reconsider, because this place is EXTREMELY overpriced, slow service, and the employees are oblivious. Location, location, location! I know… But $ 8 smoothie made with crappy ingredients? No thanks.

I went there 30 Dec 2013 at 5:32 pm and the service was horrible. The poor older lady was working her butt off while the other two workers decided to take their break at the same time knowing that there was a lot of customers waiting. It got so bad that the customers started talking about how rude that was to the lady. Finally, she had the courage to go to the back and let them know that she needed help. It was a black guy and appeared to be a Hispanic girl. Once they came back from the back, they were being belligerent to the lady and the service did not improve. They were taking their sweet time and almost seemed like they were making fun of the lady.

We walked up Ocean Dr to get a nice smoothy, but it wasn’t worth the trouble.
I choose a strawberry/​banana smoothy which took forever to make. When it was done I didn’t want to wait until my partner’s smoothy was done for fear of mine having melted by that time.
My smoothy did taste of banana and a bit of strawberry but had the consistency of water. I had hoped for a nice silky smooth ice cream like consistency.
My partner’s tropical something smoothy was much better though. This one was how I had hoped mine would be like.
Perhaps it was the combination of ingredients that made my smoothy taste like flavoured water or perhaps it was more of a hit and miss thing and I happened to get the miss.
I might have an ice cream in the future but the smoothy was certainly not worth the walk, the long (long) wait while it was being prepared nor the money we paid for it.

Yummy ice cream but $ 10 for three scoops of ice cream? Only in SoBe

Good god. Horrible service. Slow as shit. Only one guy working (at a snail’s pace) with a line out the door. This one guy also has no clue what he’s doing and makes serving ice cream look like advanced calculus. Astronomical prices that you MIGHT need calculus to figure out. Not worth the frustration at all.

ice cream is… after all ice cream… and plus i love haagen dazs…
but the service is blah… no smile. no greetings…
she didn’t even notice the cup cracked when she handed me my dazzler… which i have to tell her that please give me another cup… when i mentioned it to her she was just like. o…and didn’t say anything until i asked. and i agree with the others, it’s pretty pricy in this little shop… the dazzlers is abt 9 dollars. which is a bit steep in my opinion

Okay, the ice cream = YUMMY! Service = not so much! Even with the ice cream being so darn good, the customer service was so bad that I cannot possibly rate them anything higher than 1 star… as a matter of fact, I would rate them 0 stars if I could. After walking and walking and walking all over South Beach, I stopped in for a treat. I ordered a medium in a cup, but the server took it upon herself to put my ice cream in a waffle bowl without even asking me… I did not order a waffle bowl, nor did I really want one. I told her that I didn’t want it, but she said it was included in the price… uh NOT! I got charged an extra $ 2 for that freaking waffle bowl. I don’t care if this is a major touristy area, it is absolutely unacceptable to lie to a customer… do they get paid on commission or something? I’m sure they get plenty of business at that location, so why the need to mislead customers just to get an extra couple bucks? All in all, I spent almost $ 8 for ice cream… the only reason I even took it is because I really really wanted it, otherwise I would have walked out and gone somewhere else. I think one of the previous reviewers has the right idea… go next door to Starbucks for a frap… that would hit the spot!

They had run out of cups when I tried to get ice cream. Run out of cups! And instead of finding something to put ice cream in to sell to me, they only offered me an $ 8 waffle cone. Swindled.

Better count your pennies before coming here… an ice cream cone is SEVEN DOLLARS. Seriously? Go next door and get a frapuccino at Starbucks instead.

I can’t imagine ever giving a place a worse review. Was on the beach today, went for a long walk from 20^th to South Pointe and back. Came back up via Ocean Drive, wanted to stop for a cone of some kind, as the weather had turned rather warm.
What a joke. It was crowded, and there was only one dude working the counter. I wanted a nonfat yogurt cone. The prices for cones weren’t listed. I figured I’d pay a South Beach premium, but nothing could have prepared me for what I encountered when the guy rang me up.
*%^&ing $ 7.49. FOR A CRAPPY LITTLE VANILLA YOGURT CONE! I stood there in incredulity as I fished dollar bills from my wallet IN ADDITION to the five-​spot I already figured I’d be on the hook for.
Ridiculous. Absolutely absurd. This cost almost as much as my blueberry pancake at the Lincoln Books & Books Café earlier. I still can’t believe it.
Please avoid this place at all costs. They have no business doing business. I don’t care how hot it is — move on, nothing to see here. I won’t be happy until they cease operations. Frankly, it doesn’t even deserve one star.