Publix

Had the best experience with Brian Oneill… so sweet and did a great job. Very organized and nice. Thank you Brian! !!

I thought this was going to be just another junkie grocery store, but wow, their bakery and deli are both really fantastic. The bakery had fresh baked Challah bread and a rosemary loaf — both amazing. The deli had some unusual meats and cheeses I hadn’t expected — all fantastic quality. The rest of the store was clean and well organized.

I’ve always loved shopping at Publix, but this is the most modern publix I’ve been too!
The parking deck upstairs has sufficient parking spaces, and the escalators going down are great!
Customer service is great and surprisingly they have enough registers to accommodate everyone in the store.

Nice Publix in the Sunset Harbor neighborhood of Miami Beach. Very clean, great customer service and everything else you would want from a grocery store.
My favorite part about this particular Publix is that it has a multiple story parking garage. This comes in handy because often it’s tough to find street parking. Also the parking is FREE. Yeyy.
Also located in close proximity to Whole Foods and Fresh Market. Can definitely hit all your grocery shopping needs in this vicinity.

This is the best publix on the beach with w-​i-​d-​e aisles and an excellent view from the roof of the parking garage. The employee s are all so nice, especially the man with the island accent in the bakery. He’s so friendly every time! They have a pharmacy, a bakery, a prepared foods area, a scale (for humans) and a butcher. Of course the buy one get one free deals are the best! It’s not Wegmans of the NE part of the country but its still great!

Staff is usually helpful! Went in tonight at 9pm for wings at the deli and the guy wasn’t very helpful at all. «No, no more tonight». Mmmmm, ok… Yet I drove across the street to the smaller Publix on Dade Blvd and they made them fresh for me!!!

Let me start by saying this review is only towards the deli department/​sub station. So yesterday I ran in to Publix to pick up a sub for a «quick» lunch. When I arrived at the counter there was one gentleman ahead of me. And four woman working behind the counter. One was cutting meat, the other taking the mans order, and the other two just standing there literally staring back at me. So i patiently wait as the woman makes the mans sandwich (it took a while because everything he was ordering they were out of). So while toasting his sandwich she just stood here staring the toaster oven, not bothering to inquire about what i wanted to order or make me aware of what they didn’t have. Finally after and I kid you not 20 minutes, (I timed it) she asks me what I want on my sub and I tell her a chicken tender sandwich she responds sorry those are not ready (there are chicken tenders sitting in the window of where you would order them individually), it will be another five minutes. OK, fine Ill have the asian pork instead, nope out of that too. It has now been 25 minutes. You couldn’t have told me 25 MINUTES AGO WHAT YOU HAD AND DIDN’T HAVE… I could have gone to a sit down restaurant and had a drink and appetizer by now. People in Miami just don’t «get» customer service they act as you the customer are bothering them, up north this would never happen, it is fast paced and people are efficient. Mind you I am a manager at a restaurant here in Miami Beach, so I know how you should tend to customers and treat them. Anyways she never apologizes. I tell her never mind. I go and find the Manager. He was very nice, accommodating and apologetic (the only reason I gave two stars instead of 1). He told me the sub would be on him and I could go back to the counter and they would make it and to make it a combo. So when I go back the same woman who was helping me originally loudly calls out yeah this is her the one who made the complaint while rolling her eyes right in front f me. I literally could have screamed in her face but I kept my cool. It was unbelievable. I was so angry at that point I didn’t say anything else. I got my sub and left. I will never be returning here for a sub.

The only thing that I have a problem with is the maintenance staff i have a cleaning company and I am all for keeping the rest rooms clean but I have a problem with the maintenance staff rushing you out of the rest room so they can clean it and the rest rooms are cleaned at 4 or 5 times a day so what i noticed is the maintenance staff like to hide out in the rest rooms or by the rest rooms and the maintenance staff at the Collins Ave location does the same thing but worse they will pull on the door handle of the family rest room some may knock on the door rudely and the old man seen us coming one time and he put a out of order sign on the door so you couldn’t use it I’m like how the hell can you stop someone from using the rest room with a out of order sign just so you can clean it after you are done cleaning either the men’s or women’s rest room but other than that I have to say that I shop more at the West Ave location i gave the Collins Ave location chance after chance but if we are honest all publix locations are not the same and they are ran very different

Staff was exceptional. The Oasis of hospitality in the craziness of a fast paced MIAMI. Great job on providing Great service on all your needs!

⁵⁄₅!!! Not only was it clean and have all the food I needed, but the service was insanely good! Everyone was very friendly, especially Crystal!

This is by far my fav publix only prob is I can’t go in the garage because my car is too high. But as far as service and wide range of selection they are second to none. Even during holiday season etc I never complained about anything missing and they have this quinoa salad super yummy there I can’t find in any other publix. also they have the rare fresh cheese croquettes which are very hard to find too. The only other publix I’ve ever seen these yummy cheesy treats was the brickell one (once in a blue moon)

was cool place – 5 years ago. Selection of anything refined or organic is left to Epicure or Wfoods

Really glad I found this Publix. Relatively quiet and more stocked compared to others in the area. I was glad to find cashiers that were actually waiting for me to get their line as opposed to standing in the slow «10-​items or less» line behind the person with 25 items.
I WAS disturbed by the security guard leaning on the hand-​baskets and a loud mouthed employee screaming across the store with non-​store related conversation, but that was not so bad given that this store was easy to navigate, half empty and well stocked.

Really great design, modern and memorable.
Great selection. Loved the baked goods (great chalah, baguettes) as well as frozen goods like Brazilian pan de queso.
Wide selection of beer, including Puerto Rican Medalla (one of my personal favorites, previously unavailable in the States).

Yeah, I get it. Everyone loves Publix! I’m definitely a fan of all of them, even the more worn-​down Publix’s, like this one…
Fortunately, the service is always great here, and yes, it WAS a pleasure shopping here. Did I mention they have an escalator/​people mover thing for the shopping carts (and the people)??? It’s pretty rad!

There is nothing like a Publix. I used to live in Boston and I would always mention how Publix was the best supermarket around and how other supermarkets just didn’t compare. I mean, Publix carries Boar’s Head, it has one of the most amazing hot food sections, and the nicest staff. I remember the days when there was only one Publix on Miami Beach, and we were all so relieved to find out that a new one was being built on West Avenue. Since it’s construction, another Publix on 5^th street has tried to take its thunder, but in my eyes, this one is still the best.

There was a time, before I ever discovered that there were lands of nicer, kinder, more progressive people, that I was comforted when I would find a Publix. It was familiar and cool. It had everything I needed. My how things (my perspectives, mostly) have changed.
We were all excited when it was first built — a boat Publix! How cool! But since then, it’s drifted towards it’s neighbor down the street — worn, dirty, a bit downtrodden and sad. Shopping certainly isn’t a pleasure.
I won’t go to the bathrooms there anymore. And the staff, rude, careless, and apathetic. To be fair, that’s how I view most grocery stores in South Florida, it’s just that this is the one I go to more often (Epicure certainly doesn’t have Publix’s filth level, but it’s SOOOO expensive that it’s basically out of range).
My most recent weird staff experience with Publix was the other morning. I was there right when it opened. Lots of staff stocking stuff, very few customers. I was wheeling through an aisle, and came upon three staff (one looked to be a manager) in a discussion in the middle of the aisle. When I reached them their discussion was ending and they were breaking up, but no one bothered to move around me, rather they made me manuveur around them. No one smiled, no one said «Good morning» or «Can I help you». No one said «excuse me». Their customers are nicer than that band of staff was. The level of rudeness was pretty remarkable — but could be considered very Miami.
I’m glad to be gone, in a community where grocery stores compete with each other based on customer service. Yes, sometimes they go overboard with the smiles and banter, and opening products so you can taste before buying, but boy, could Publix take some lessons!

I come to this public over the fifth street one because it is quieter and so much easier to get though. Everything I want is in stock, the fruits and veggies are fresh and yummy. There are things that I specifically go to whole foods for, but most of my shopping needs are met right here.
I was in this morning and was able to complete a large enough shopping spree to cook for a thanksgiving party. Yes, it was early so the crowds were thin, but there were tons of staff. On guy even came up to me just to see if I needed help ang grabbed a couple items on my list. Go Publix customer care.
The check out was smooth and oddly there were two bag boys.
There is the downside. If you stop here after work, there is a crowd and the lines, though not bad, are longer.
Park on the roof level. There is more space, and some cool views from the walls.

I have excellent memories of catching a quick bite here in between shoots when I worked in the area, now that we have friends and family living around here, this is the place where we stop to stock up on our way to any given gathering, picnic, bbq or just some basic goodies.
The place is clean and bright, and very easy to find a spot, depending on the time of the day around or in the parking garage.
Extra points for the unique design of the building.

Let me start this with the fact that I absolutely LOATHE going to the grocery store… so for me to give a 3 I guess it might be as good as it will get… since I’ll never be a fan of grocery shopping…
Pretty standard grocery store. This location is almost always busy, I think it’s because everyone is obsessed with the conveyor belt you can go up on with your grocery cart to leave the place. Anyhow, most of the time the store is in pretty good running order. On a number of occasions I have picked up expired yogurts or dairy products, luckily noticing at the store — so check your dates before placing them in your cart.
On the plus side they have pretty good prices and rotate sale items pretty regularly. The check out people are pretty quick most of the time & a couple of times the bagger people helped me bring my stuff to my car (when it was raining, which I thought was nice).
For now, this is my standard store, although I am anxiously awaiting the new one to open at 5^th & Alton, then I won’t have to go in a parking structure that everyone drives like a maniac in!