Reward Fishing Fleet

My husband and I had an awful experience. My husband does a lot of deep sea fishing and felt embarrassed for taking me on this trip. There were just 6 paying customers on a good sized boat. We were ‘assigned’ to a corner which appeared promising at first. Then, we were crowded by 3 employees. One to the left of my husband, one in the water and jigging. On my right, 5 employee lines crossing mine, even over my head and pole. Their only concern was personal, not letting the paying customers catch fish. They used different baits, live and artificial… bragging about what they could take to ‘market’. The paying customers should have had plenty of room throughout the boat but there were other employees fishing as well and crowding to where the fish were, literally. My husband doesn’t normally complain but called and went in circles with someone named Jeff. I could hear the call and he only wanted to protect his crew, not resolve the issue. We are thoroughly disgusted with this boat and would not recommend it to anyone. Not to mention, we asked an employee 3 times in the cabin to buy a water. He clear heard us but was only interested in rigging his pole. Find another boat. Vicky needs to up her phone skills from rude to friendly, and maybe respond.

Booked these guys for bachelor party fishing trip. 7 guys. This is pretty ideal because then the cost is reasonable and not too many people tangling lines up and you will get attention from the crew when your tangles or the bait gets lost or eaten for some reason.
As others have written, do not blame what you catch or don’t catch on the company and crew.
The crew itself was a great bunch of guys. We had a great time shooting the shit and generally acting like men love to do. Very helpful and responsive when it comes to questions about fishing. Would definitely go again.

Fantastic! Been on other drift boats up in fll. This by far was so much better! Great crew. Made the reservation with Vickie who was super. Not 1 glitch. I read reviews about bathrooms, so i was a little nervous, Its a fishing boat! Useable and clean. They were just as expected for a fishing boat. We brought our own cooler with drinks and snacks. It was perfect. Once again Thank You to the Crew who took great care
of everyone! We didnt catch anything but others on the boat caught some dinner. All in All A Great day fishing! Will go again. Thank you Reward Fleet.

Went out fishing this morning and had a great time despite catching only one fish. I’m an experienced fisher and have been out on many types of boats (small private charters where it’s just me and the captain to mega-​sized party boats). The Reward is a medium sized charter boat. You will be fishing next to other people, but since the majority is bottom fishing, it’s not like it’s an issue because you aren’t casting. Some reviewers claimed that the regulars get the best spot in the back of the boat. Ignore that nonsense complaint. They do put the regulars in the back. They also prep the bait back there and clean and gut the fish. It’s not the best part of the boat. They put the paying customers up front, where it’s clean and pretty. To the extent the regulars are catching more fish, it’s not because of where they are on the boat. It’s because they are better fishers.
The captain and crew on the Reward are great. I think the reviewers who have complained may just not have expected the right thing for a party boat. At any rate, I highly recommend the Reward and I will being going out with them again the next time I am in Miami.

My buddies and I reserved the larger (private) charter boat for the 10 of us, and Reward Fleet crew and boat did not dissapoint. Working out the details with over the phone to reserve, and then the on-​board captain and mate did everything they could to make sure we had a great time and were catching fish. I can’t speak for the large party boat, but I would highly recommend the «Reward Won» private charter for groups. We caught a whole bunch of Bonita’s and then just before we were going to head back in, one of us hooked up with a Hammerhead Shark!!! And the crew did not even hesitate to stay longer on the water for us while my buddy fought the shark for the extra hour. What a great crew.
Great times, we will reserve Reward Fleet again next time in Miami! Give them a try!

Enjoyed fishing on this ship. It’s a little tight when full. But the crew is helpful and polite. I almost didn’t go due to reviews on Unilocal.I’m glad I did. I’ll still likely find a more expensive option to fish with only a few people. But for cheap fishing you can’t beat these guys.

I went fishing on the Reward many years ago when I lived in Miami and wanted to take my son fishing on a recent visit and probably won’t return. To begin with, their office isn’t easy to find and the check in window opened late and boat left a little late. They let the «regulars» board the boat before everyone else and the best spots in back of the boat are claimed by them. The crew did not explain anything about the trip such as where we were going and what we were fishing. One mate told us how to use the fishing rod. The crew hung out most of the time with the «regulars» in back of the boat. No fishing advice was given. The lines got tangled a lot and I lost some
fishing time. Nothing was offered regarding drinks and snacks. The crew did help with re-​baiting the lines and the tangles. The regulars caught most of the fish. The captain moved the boat quite a few times to try to find a good spot. I had a good time because I spent time with my son and I like being on the water but the service is not customer friendly at all. To my knowledge there are no competing drift boats in the area except for miles away and that is probably the only reason the Reward is still in business. It’s worth the drive north to patronize more deserving boats.

Had a great time today. Surprised my teenage sons with a deep sea fishing trip. Although they didn’t catch anything, they had a good time. The Captain and assistant were fantastic. Friendly, great customer service, and we’re right there to help when needed. They know their jobs very well and that put my nerves at ease. I was sea sick the entire time but I didn’t mind the smile on my kids faces were priceless. I would definitely use this fleet service again. :)

I fished on this boat on a private charter with Capt. Wayne and it was a great trip. Prior to leaving the dock he let us know the game plan he was right about everything he said. If you want to catch fish than try this boat and listen to the Capt. The group we put together consisted of 12 experienced anglers so we did not have a problem with tangles. I liked that they caught bait prior to leaving so we had options. Since this was an all day trip we had plenty of fishing time and was able to try different things. The first spot produced big gag groupers and mutton snappers. I personally like to vertical jig and caught two nice jacks. The crew was very nice and friendly. The boat was spacious and we had a great time. Looking forward to planning another trip so catch another big Wahoo. I see a lot of people are giving negative comments put you have to remember its called fishing not catching. Conditions and water temp can shut down the fishing its not the boats fault.

very very disrespectful, I just called them because their website clearly says they will be going out tonight from 8 to 12:30, when I asked her she was very rude to me and with an angry tone told me no, I should have just said ok because when I told her that I saw the night hours from 8 to 12:30 start on Wednesdays on their website she began to give me an attitude and was disrespectful she told me that too bad because they aren’t going out tonight that the ships are in the yard and «oh well» I couldn’t believe my ears and to think that I almost purchased their groupon, with customer service like that I’m scared to think how they treat their customers while out to sea!!! I will never even consider the reward fleet ever again as a possible charter excursion, these people are garbage and no one deserves to be treated like that!!!

Had a good time with the crew. Easy going guys and helpful. Went for the afternoon session as well for half off and got my first king fish. Look forward to going again.

First things first, set up is much like most of the fishing charters here in Miami. Unless you have the money to go finishing with a maximum of 6 people. I mean there’s those here if you are willing and capable of paying for it. So the set up requires people’s cooperation. The boat I was in was super cool and hardly any lines got caught because we were all pretty good with each other and moving according to what one the tide is doing and two your fish! (I mean come on people) I caught a king fish so I was pretty happy lol don’t blame your sucky luck if you went and didn’t get anything. The crew is nice enough and honestly I actually found them extremely attentive and responsive.

the reward is a nice boat to fish on the staff is friendly and knowledgeable they cut up my fish nice so i could take it home i would fish here again

Totally enjoyed getting shanked to hell in the Cuban hole wat a night though… great crew and service

After purchasing a Groupon to go out on the Reward I called to make a reservation. They said there would be room for me the next day. I showed up well in advance and was greeted by a disgruntled secretary. She stated that I would not be able to use my Groupon because I did not call 3 days in advance lol. I politely explained that it does not state that on the groupon in the fine print. She went on rudely to tell me that it was their policy whether or not to let the groupon purchasers come aboard or not. Haha. Well I don’t usually write a review unless the service is exceptional or in this case unacceptable. Seeing how many bad reviews are already posted for this boat I can’t say that I am in the least bit surprised. So I got a refund from groupon. They can keep their crappy boat and rude secretary I won’t be supporting their business and I hope other will not either. There is too much competition in the market to not treat the customer right and disregarding contractural agreements.

We have been on two Head Boat cruises and two private charters with these guys and each trip has been fantastic!!! We caught fish on every trip. They crew is knowledgeable, knows where to find fish and the equipment is first class. Prices are more than reasonable. This is our go to crew for fishing in Miami!

Pros:
Rods were like brand new,
most of the crew members were friendly, knowledgable, professional and accommodating (especially Bernie & Jerry), hand full of small yellowtail were caught, Florida Resident discount @ $ 45 ea. person fishing, cash or credit (cc maybe used at no additional charge) and free parking.
Cons:
The fleet wasn’t in the best of shape, bait was rotten possibly used from earlier trip, roaches all over the bathrooms including inside cabin/​seating area, Chris (the so called captain) is foul mouthed, unprofessional and offended my family (seconds from not going on trip to avoid his presence), fleet was over crowded, a hand full of small yellowtail were caught otherwise nothing, weights were too light and needed to be changed out to heavier ones within the first cast out (simply bring your own everything; i.e. food/​drinks/​hand towels/​medicine/​equipment and gear), I attempted to reserve the back of the boat upon reservation like instructed and they said they don’t do that (even though it stated to online), I was asked to arrive early to discuss positioning options with the captain which I did and ended up on the side of boat, most of the fish being caught were at the front of the boat on this specific night fishing experience.

Similar to the other reviews, it was a cluster. Continued tangling of lines and a total of 4 fish caught amongst 20+ people. At a couple points we literally just threw our hands up and quit fishing due to the mess.
Even funnier was on the way back someone lit up a marijuana joint.
Save your money.

Spare your time and money.
Left late. Way too many people on board making the lines entangle all the time. Felt like sardines, some of us did not even have space to stand by the rail.
Never again. Much better boats us the coast.

We have gone in the Reward 10 times in the last 9 months.
IMPERSONAL: After 10 times and we still get treated like sheep and no one recognizes us.
BAIT: The Fishing crew will catch live bait that they will use to catch their own fish. You are given dead and old fish.
PEOPLE: Prepare to scramble with up to 25 people. Lines get tangled all the time.
CREW: Prepared to be treated like you are an idiot. They will make sure of that.
The only crew member that deserves an A+: Avery.
We will never go on the Reward again.