Spa At Shore Club

Do not use their spa! The massage therapists were nice, but the woman working the front desk should be fired. She was rude from the moment we walked in. She never even said hello but scolded us for being late.
I didn’t receive the full package that I paid for and the receptionist argued with me for 10 minutes making excuses. Finally, a black massage therapist stepped in, apologized for their error, and handled it.
Service was horrible because of the woman working the front. I would never send friends here and the woman at the front desk is racist.

Excellent facials and customer service. I booked both a 80 minute facial and 80 minute massage here using travel-​zoo. My therapist for both services was Ana and she was great. She was really passionate about her work and very friendly. I could tell she really enjoys her work and making customers happy. She made sure I was comfortable the entire time and went above and beyond throughout my experience. She suggested certain products but was not any way pushy to buy. The massage beds are quite comfy and temperature regulated.
I booked the appointments the day before with receptionist Natalie. The spa itself is very basic and lacks a few things you would see in a typical spa but for a basic treatment with friendly therapists I had no problem. The spa is a little hard to find as its tucked away in the corner and you take an elevator to the 8^th floor. Once at the spa — the view is breath taking and sitting outside while waiting for your appointment is the way to go. you have a beautiful view of the pool and beach .
The locker rooms are basic but clean. They provide you with towels, robe, slippers, and shampoo/​conditioner. The showers were great and the water pressure was on point. The spa does lack basic things like hairbrush, mouthwash, sauna and jacuzzi. I did ask the hotel for things like toothpaste and tooth brush and they did provide them but don’t expect the spa to have them.
The massage was nice but not the best I have ever had. Ana was very detailed and could apply deep pressure if requested or give a typical Swedish massage. Her neck and head massage was divine though. She also let me try out hot stones for a few minutes which was nice.
The facial was by far my favorite part. It was one of the best facials I have ever had and so relaxing. The brand mostly used was Luzern which was strong yet gentle and good for sensitive skin like mine. I really enjoyed the mask used and my face felt so clean and refreshed. The lip and eye treatment was quite lovely as well and my lips felt smooth and very hydrated. Ana even gave me samples of products and a lip mask to take home which I greatly appreciated.
My therapist even brought me moisturizer and sunblock for after when I took a shower so I would be well hydrated and protected from the sun.
The pool area is quite nice and they will give you a pass for after or you can go chill before your appointment. The large chairs with multicolored pillows is where I chose to hang out.
Beware though that gratuity is automatically added when you check out and for me it was $ 44 per service or $ 88 in total. They charge gratuity and it is based on the full price of the service not the travel-​zoo discount so just keep that in mind. I didn’t mind because Ana deserved every bit of that.
Come have a spa day here and request Ana. You will have a great time and be treated very nicely by the staff.

I brought a package to go with my mom to the spa for her birthday. When we arrived the customer service was on point the space has a simple but nice décor. My least favorite was the bathroom. Three people in there at one point and we were bumping into one another, to say it’s a bit small. I received a massage and foot scrub. I must say it was one of the best i’ve ever received! Not only was it physically great but extremely educational. The guy knew his stuff which i loved. He explained so many aspects of my body and pros and cons of much of what i do. I left there feel relaxed and rejuvinated. Like anything at the shore club the spa is pricey but if you can afford it or purchase a package making a day out of it with girlfriends or mom it’s really a great time.

Wasn’t impressed. I think massage envy has more of a spa feel and more professional. I was expecting a lot more, especially from a Miami Beach hotel.

I throughly enjoyed my massage. I believe I had a gentleman named Steve. He didn’t talk much but he made sure I was comfortable and massaged me from head to foot! The environment is very relaxing and at the end, a glass of Champagne is provided!

I could not wait to write this review. I was just here for mother’s day and brough my mom in for a massage and paraffin treatment with the deals online. Let me say first I get massages everywhere in the world and the US, including Miami (Lapis, Standard, Emena, etc.) and Christian is AMAZING! He is soft spoken, highly knowleadgeable and such a pleasant person but his experience and skills surpass it all. Exactly like I told him, he gave me a new neck. I have never felt my head this light and my shoulders so soft, he truly works magic and gives the best tips for post work outs and posture. As a seasoned spa and hospitaity client, I have to say I was truly impressed with him. He was such a treat! I am already booking my next appointment with him.

Im basing my review merely on the Spa.
I’ve been here a few times for massages and they have been just ok, nothing good.
Spa has a nice terrace with a view and service is friendly but the therapists i have had not the best. It was merely a rub, not a real massage.
As in other reviews, i had Christian from the islands, he was very nice and informative but i think he talks to much. I want to relax when i have a massage, not a conversation.
They need better therapists in their spa. However The Shore Club hotel its great. I have stayed there, i have gone to their pool parties, i have come to dinner there at Nobu and Terraza, i have gone to use the pool for the day, and been coming for many years.
The pool attendants and crew, the front desk, the valet, and all the Shore Club employees are very nice and are always at your service.
If the spa was better, it would be a better hotel overall.

Wonderful girls day experience at the spa on a lovely spring day! What can be better than having a relaxing massage, eating some yummy brunch on the terrace, then sipping chilled wine poolside? Absolutely nothing…
The spa is located a few floors up from the main lobby at the back of the hotel. Upon entering we were greeted by soothing aroma therapy scents. The gentleman at the front desk checked us in, gave us each a key for a locker and we were off to change. The bathrooms, changing areas and lockers were very clean and well kept. We were each given a robe and sandals to change into then taken to another small room to fill out our consent forms. The room had a balcony at the back were you could sit outside and enjoy the view of the ocean and pool while waiting for your masseuse.
My massage therapist was a gentleman by the name of Christian from the islands. He made me feel at ease right away with his soothing voice and calming presence. He was very informative during the massage explaining to me different ways to alleviate my aches and pains while at home and why I was getting them in the first place. I felt completely relaxed and spaghetti legged after the massage… so great! The other girls I was with were also very pleased with their massages.
After the massage we were told we had access to the pool for as long as we liked, so we definitely took advantage of that! Overall a great experience at the shore club and will return!
Oh and PS… parking at the hotel is cheaper if you are going to the spa!

Absolutely had a great time here a few weeks ago. I was in Miami for an interview and absolutely needed a massage. I bought a Travelzoo voucher for a deep tissue massage, paraffin treatment, and a whole day pool access for $ 99. The massage was absolutely amazing. I literally fell asleep cuz it was so relaxing. Also, I had never had a paraffin treatment before but I decided to get it on my feet. After the treatment, my feet were so smooth and soft. It was amazing since I had been walking around in flip flops almost the entire trip. Definitely an amazing spa day and the Travelzoo voucher made it worth it. I did have to pay tip on the original price which came out to $ 32 but overall it was worth it for an hour long massage.

This place is ok, just ok. I used a Groupon but that didn’t include gratuity which was $ 32 per person. There weren’t any steam or sauna facilities. There was no parking anywhere so we had to pay $ 26 to park in the garage across the street.
The pool area is dated & the staff wasn’t the friendliest I’ve seen & the people there were a little ghetto. Overall I would give it a C. We won’t be returning, not even with a Groupon. Try The James or The Standard instead.

Great location, beautiful amenities, stunning oceans views, and topped off with an excellent massage is my summary of the experience!
Came back from a 3 day cruise and had 6 hours to spend before my flight. So I decided to spend some of my time at Shore club & it was well worth it!
My reservation was at 11:30 but I showed up at the pool by 10:00. I have never been here, but walked right in, staff got me some towels and I started enjoying the beautiful view and rays of sunshine. I came in shorts and ready for a day on the beach. I guess they assumed I’m staying here or something, lol. Ordered a Bloody Mary and cost was $ 20 which included an 18% gratuity :-0, The receipt said Sky bar, so it seems the corner bar by the pool is super pricey.
The Spa is the top floor of shore club. I walked in and provided my printed Travelzoo voucher, lady directed me to men’s locker room, and got my robe etc. She then walked me out to the balcony to wait for my female masseuses, and enjoyed the stunning views of Sobe. Absolutely breathtaking! Blows LA beaches out of the water! I filled out a form describing sore spots in my body for masseuses extra attention.
Paula, the masseuses walked in and took me to the massage room in the back. Gave me a deep tissue 50 minute massage, and let me tell you, she did a great job! I was in deep sleep snoring at the end :)
Took a shower to remove all the oils used and went to the front desk, an additional 18% was added for gratuity, which I am fine with, she defiantly deserved it. I was also given a day pool pass, lol, which I never used.
Overall, I do recommend shore club spa for a day of #metime, very relaxing & good service.

Emma was wonderful for my facial– she was gentle but good with the massage part. I enjoyed my time here for the price I paid thru groupon.

SISTER, «CHRISTIAN» is all you need to say. It’s been mentioned in previous reviews, and I’m repeating it because it’s true. If you request Christian, you will have one of the best spa experiences of your life. A massage from Christian made me realize that all the previous «massages» I’ve enjoyed have been merely glorified back rubs. Christian gave me THERAPY. It’s almost scary how he was able to discern everything about my lifestyle – what kinds of exercise I do, what repetitive motions I make at work, my sleep position, general health, dietary patterns – he literally read my skin, posture, muscles, and then proceeded to untie every knot, loosen every tangle, and relieve every vestige of stress along my spine and limbs. Christian is a 5-​star professional. If only the facility lived up to Christian’s standard of excellence.
But it doesn’t. Finding the spa is a bit of a challenge. The elevators are tucked away behind the restaurant and the spa is on the top floor. The changing room is tiny. There are showers but no sauna or steam.
The pool area is beautiful. I found a perfect spot with partial shade and a really nice view. There was no DJ on a weekday morning, so it was calm, relaxing, and not too crowded.
A small Perrier was $ 8 and parking, even with validation from the spa, was $ 15. I used a Groupon, so for the day, I felt it was still a pretty good deal.
Shore Club is an old-​school pleasure-​garden of a place with all sorts of tucked away conversation areas surrounding the pool and a gate leading out to the beach. It’s a great SoBe spot for a spa day.

I have absolutely no complaints about the services I received at the Spa at Shore Club today. My post-​operative leg really needed some work as travel is hard on my IT bands and they took great care of me. While I was there I took the opportunity for an amazing organic facial as well and my skin feels wonderful! It’s a no-​pressure spa in that they aren’t constantly trying to sell you their product line. Instead I got a lot of common sense skin care advice. The whole experience was very comfortable and gazing out at the Atlantic from the 8^th floor isn’t bad either. I wish we were staying in this hotel!

A friend and I each bought a $ 99 Travelzoo Local deal for a massage, body scrub, glass of bubbly, and also access to the pool at the Shore Club. The value for the deal was good, but I’m reviewing based on the experience.
THE 60 MIN FREESTYLE SWEDISH MASSAGE: The massage itself was actually great — I usually get deep tissue massages, so I was worried the Swedish might be too gentle, but it wasn’t. I was feeling very relaxed, but unfortunately a fire alarm went off about ¾ of the way through — the noise was turned off quickly and the massage continued, but there was a blinding strobe light going off over my head that I could see flashing even with a towel over my face and my eyes closed. I nicely told the masseuse (more than once) that I could still see the light and that it was hard to relax with it flashing, but he just kept going. The light continued until the massage was over, ruining how relaxed I had been and actually leaving me more tense than when I arrived at the spa. It’s surely not the masseuse’s fault that the alarm went off, but he should have stopped and resumed when the light was turned off or offered me some extra time. Or if not the masseuse, the front desk /​management should have reacted and advised him on how to handle it. The thing is, they made it clear that the alarm /​strobe light going off in error happens occasionally — so if it has happened more than once before and is unavoidable, the management should make sure the spa staff should has a plan in place on how to react appropriately so the client experience is impacted as little as possible. It even would have helped if the front desk had apologized for the interuption when we were checking out at the end, but nothing was said.
THE 30-​MINUTE LEMONGRASS & ORANGE BODY SCRUB: I had never had a body scrub at a spa before and this one left my skin feeling nice and soft. If I were going to have the 2 treatments together again, next time I would ask if it were possible to have the scrub before the massage. The scrub was on the dry side and actually hurt a little as it was applied, so it would be better to do that and then have the relaxing massage after. (Maybe there’s a reason they do it the other way around.)
OTHER PROS: The staff was nice & pleasant, our appointments started on time, nice white robes and slippers in the locker room, cucumber water and a bowl of fruit in the waiting area. We were already staying at the hotel, but technically the Travelzoo deal included access to the outdoor spaces, so I should mention that the lounge area was very cool, with a great bohemian vibe (couches, daybeds, Morrocan looking tables). We met friends there for Mojitos during the day and enjoyed it.
OTHER CONS: No «relaxation room», no sauna or steam room, the locker room was very small, plain, white, and just «blah» in the ambiance department. Even if the space is tight and there’s no room for extra amenities, atmosphere can impact the whole relaxation vibe. The Shore Club is strange because it’s on point with some of the hotel lobby & outdoor décor, but the the locker room and also the hotel room I was in were lower end than an all-​Ikea dorm room. (Sorry to be so harsh.) And if there’s no extra space for a relaxation room, making some minor changes to the waiting area could give that relaxing feel (…just my 2 cents). About the «pool day» part of the deal — the pool itself is nothing fancy. Not my scene, but it was packed and I can see how South Beach loving chic-​seekers who like, booming music with thier tan would love it.

I bought two 90 minutes massage deals from Travel Zoo for $ 90 each (reg. $ 265 each) for my girlfriend and me. Although the staff was courteous and the champaign was top shelf, as they say, all good things must come to an end and that’s where it ended for me. To begin with the place was a bit rundown. The locker room/​bathroom was the worst I’ve ever seen; broken lock on the men’s stall and and the shower knob was missing a screw. The 90 minutes massage and body scrub, turned out to be a 30 minutes back rub followed by a 10 minute roll in the sand. I remember saying to myself, ok so when is this massage going to start. What the hell was that??? I’ve gotten better massages from my 7 year old applying sunblock. In a phrase «don’t waste your money» look elsewhere. WHAT A RIPOFF!!!

So I purchased the awesome deal travelzoo offered in May for me and my s/​o. For $ 99, it included a 60-​Minute swedish massage, a 30-​minute Organic facial — full use of their pool area and free valet :) — We decided to make a day of it and showed up around 1pm, hung out by the pool ($ 16 for a chopin and cranberry and $ 26 for a philly cheese steak that tasted like it had cheesewhiz by the pool is way too steep for my taste). Even so, the pool area was happening and at the end of the day, you’re paying for the scene, so. It was too busy to relax but still enjoyable.
On to the services:
Facials: My therapist did a good job, I am not a facial person so its not the most enjoyable service for me. As for my gf, she had Clare (or clara) and she said she did a spectacular job).
Massages: I had Jon, he did a good job. Hit all of my trouble areas and left me feeling relaxed… my gf on the other hand, was left blown away. Her massage therapist was Christian. I want to go back only so i can try him out because it sounds perfect. He incorporated yoga moves while massaging for the ultimate massage experience.

I came here because I had a travelzoo promotion. I had a swedish massage and a facial. The massage, I asked the masseuse to put more pressure, maybe she wasn’t a strong woman, but there was no difference. I liked the facial a lot. It all depends on who to have. The décor was very nice, very soothing. I felt very calm here… that was gone when Miami nightlife came in.

I had purchased the Travelzoo deal for a couple’s massage. I purposely scheduled my services 4 – 5 weeks in advance to enjoy on my birthday and asked if I could get the best 2 people they had available (thinking they should all be good but if I can enjoy the best for my birthday… even better). I’m hoping for the Spa’s sake that they overlooked my request.
Well, first I told my masseuse I preferred a deep tissue massage. Once the massage started I noticed that the pressure was not adequate, so I asked her if she could increase the pressure. She then whispered in my ear that I could upgrade to a deep tissue massage for $ 50. Feeling like I should splurge for my birthday, I decided to go for it… worst mistake b/​c I don’t think she had ever given a deep tissue massage. When our massages were over (in less than an hour), my boyfriend and I both concurred that this was the worst massage we had ever gotten… Too bad… location is hip, locale is nice, views are gorgeous… but quality of massages were not at all what I would have expected. For sure not returning… not even for free.

I can never think of a mani and pedi the same way the rest of my life.
I scored a last second, walk-​in mani + pedi at the spa. I walked over and chose my nail polish. They only use organic polish here so say good-​bye to formaldehyde and all the other chemicals.
I started with the pedicure and had a hard time keeping my eyes on my laptop and away from the brilliant blue water view of the Atlantic Ocean. This pedicure was more exact than what I’m used to, it took a little longer than norm but it was well worth it. The manicure also took a bit longer than usual and had the same attention to detail.
The entire time I was there I kept thinking to myself how quiet and relaxing it was. No other patrons, no techs yelling, no machines, no bad soundtracks, nothing but the comforting silence of this picturesque spa.
By far the best mani + pedi I’ve ever had. The price tag on this pretty little french pair? C’est grande. Yes, this spa is not inexpensive. However, this was a splurge and a treat. And from the service, to the precise work, and the ambiance. I can confidently say I see why they have long-​time, loyal customers.