Best Buy

Avoid this location all together. Horrible customer service, and if you have any questions good luck with finding an associate. There’s two other locations in Kendall, you’ll probably have better luck there.

Just like any other location in Miami.
Good place to get your electronics, tv’s, home theater, pc, and laptops. They have a large selection of brands and price ranges. They also price match from reputable websites and stores. They also have a large selection of dvd’s, cds, and console games. They also sell appliances for your home. The Geek Squad is also there to help you with your pc questions or to repair your desktop or laptops.

I’m basing my rating off of my experience today at the geek squad station. Some girl from customer service came over and asked the agent if they found nudes on some device. I called later and complained to someone on the phone about how unprofessional it was, never heard back. It’s violation of privacy, although we can all expect that to happen when you turn your devices over that they are rummaging through your stuff but you just don’t have proof. Hearing it was a huge red flag for me. This happend about two months ago.

They don’t sell microphones??? But yes you can find a blender, carpet cleaner, stain removers??? Is this an electronic store???

Just stopped in to pick of my tax free week online order of my new laptop… The staff is always very friendly and welcoming. I walked right over to customer service are. At first there was a line of 5 people and only one employee, but when she noticed the line was long she radioed for backup. Quickly 2 other store team members began helping us in line. Total time from entry to exit was about 10 mins. Not too bad for being on my lunch break. Pick was especially easy. Just had to show my order email along with my I’d and credit card. I always choose this Best Buy for my needs. Thanks guys and keep up the good work!

The customer is always right… I won’t be able to sleep knowing I referred someone to this place. The employees need to learn a little respect and customer service. They don’t meet my expectations of Bestbuy. I will not bring any friend or family here again that I am sure of. I will say the manager Manny did go as far as he can to facilitate my needs but I can not speak for other employees.

What an experience. Went into a separate store and had a terrible experience the day before. At this store, however, I left very pleased. All my questions were answered and then some. I went in to purchase an iMac and left with a higher option, software and accessories because the guy who helped me was very enthusiastic and personable. I purchased $ 2000, approximately $ 600 more than I intended to but I feel completely satisfied with my purchase. If you need anything, I highly recommend this store! It’s not the closest one to my house but I would rather invest in the drive than every step foot in the Bird Road store. He even called the bank and got me a longer time to finance my purchase without me asking. Best store I’ve visited by far. Will be back there soon for a TV and home entertainment center purchase.
Can’t say enough how good this store’s staff is.

Shop for open items… great discounts. Best customer service @ the Dadeland location.

It had great customer service when it came for me to go look for variety of brands of laptops that suits me and let me tell you I was able to find one since I can be a bit picky. I enough my experience there and if I want other electronics I’ll go there for more to buy.

Incredible customer service. Incredible clearance prices, free delivery, 24 months interest free-​promotions. You can’t really beat this place. No questions no haggle return policy. Why would you want to buy appliances or electronics anywhere else.
Check out their scratch and dent sales !
You also get rewards points with your purchases on their own Best Buy credit card. Wow ! I really love this place.

Orlando at the mobile store was extremely helpful when my girlfriend needed to switch phones on her month to month plan. ¹⁰⁄₁₀ for service!

This store is in a central location. Conbected to dadeland north station & us1. Has a hefty parking garage. Great for keeping cars cool in our heatfilled Miami. I love that there are gadgets &, speakers, & games that you can test out. We came to get a concert dvd & now that this location is remodeling many items have been reduced in selection. There is less employees. We had to search the store for an store rep.

I hate Dadeland Station because of how dirty the stores are but Best Buy of Dadeland obviously has 3 in a half stars and folks don’t go this Best Buy the geek squad is terrible and the staff is extremely rude I won’t go back to this location

I am adding 1 star because I made a big purchase today (2 laptops) and had an awesome experience with the Google Chrome Book representatives (Eric and Jose). They were so knowledgeable and were able to explain the operating system to my parents and my teenage brother.
I know they are not Best Buy employees, which is why I only added one star. But they were definitely awesome and they deserve credit.

I like this Best Buy. It is at a prime location and is around a Target, so you can compare prices in electronics, but Best Buy will probably have the better deal. Parking can be tough here though, since there is hardly any available parking on the first floor.
If you just want to relax here, you can play with one of their video game consoles for a few minutes. The video games they have available to play are usually sports games or classic games like those that are part of the Super Mario franchise.

I’ve been to this Best Buy a bunch of times, most especially when I first moved here and needed to outfit my place with electronics (TVs, a home theater system, etc.), and also needed to buy cables and accessories to connect it all up. I’ve also returned here to buy accessories for my cell phones, a few DVDs and other items.
As far as Best Buy stores go, this location is one of the better ones. It’s often busy, but the layout is good, there’s always plenty of open aisle space for people to move around, and I love Best Buy stores in general since you can come here, actually get your hands on nearly all the equipment they sell, compare different models and brands and «kick the tires» a bit before making a purchase.
As others mentioned, I’m also a fan of the ability to shop and buy things online and then come here to the store and pick them up.

Yes, if there is a Best Buy in sight we must stop in. For all of our electronic needs we do really enjoy shopping here. This particular store has a very nice layout, large, easy to find items, organized, and the staff are helpful. As far as the parking garage, it is awful. Especially on the weekends, huge clutter of car’s, no one knowing which way to go, aaghhh drives me nuts.
We walked over to the lap top’s just to price a few thing’s out and the very nice salesman came over to help answer a question we had. This guy was very young and friendly but oh gee, I thought he would never stop talking. One question turned into a fifteen minute answer. Hubby normally is much more patient then me but he just walked away and left me standing there trying to get away from this guy.
I understood he was trying to be helpful, and I really did appreciate that so I patiently let him talk and talk until finally I thanked him very much and jolted away. Then we walk over to ask a few questions about washing machine’s and the again a very young girl was sweet and helpful but really she had no clue what she was talking about. You could tell she was trying very hard but she just was not qualified to talk about the products.
Friendly staff but they need to do a better job with training their associates.

While I might not be that fond of Dadeland Station, I must say that I like the businesses that are present. This BestBuy has good service and even though the associates that helped me were not that knowledgeable, they went out of their way to find that answer. The best part about these associates is that they are smart enough to multi-​task. Yes, they can perform more than one task at a time so there is no need to worry about «walking and chewing gum» at this particular store. I was able to make my purchase and with each step I happily surprised my sales associate as I helped her meet her daily benchmark.
RANDOM AND ABSURD ALERT!
The best part of the experience was when I got mooned. Yes, there was a guy in the camera section with droopy pants and he felt the need to bend over right in front of me. I don’t know that underwear could have contained all of his man-​ass. It was refreshing to see someone so comfortable with his own body. Now if he could only become more comfortable wearing a belt.

This is my Best Buy, sure there is one closer, but it isn’t nearly as nice.
It can get a little confusing inside, mostly because they move stuff every other week, but that isn’t a bad thing, they are trying to figure out the best layout.
The DVD selection is better than most Best Buys, and the people have genuine knowledge of the products.
Massive parking garage* and easy access from north or south on US-​1.
* Save yourself the hassle of fighting for a spot, and park on the 2^nd or 4^th floor, they are normally empty.

Dadeland station has done several things to improve the parking so shopping at this BEST BUY location is now even better.
During peak shopping seasons, you basically can’t park on the first floor. They block it off and make you go up, which drastically improves the flow of traffic.
Many times there is a parking guard standing at the above mentioned intersection helping the completely stupid understand that there is no choice, there is no reason to wait, or block traffic, I don’t care what you want, drive your stinking ass car up the flippin’ ramp and park on another floor!
They have blocked off the ability to make a left turn out of the back exit, which is the main exit if you have just come down the garage exit ramp. Everyone has to turn right, which drastically improves the flow of traffic.