Central Comfort Air Conditioning

My AC stopped working due to the conductor or whatever it was they changed and the guy tried charging me $ 350.00 for a part that cost around $ 50, I told him I would not pay that and just pay for him coming out here which still was $ 100.00 he said he would call his supervisor to see what he can do, and then went on saying that he can’t do anything less than $ 265.00. THIS COMPANY IS A RIP OFF! The only reason I called them was the desperate need my 7month old baby wasn’t in a good place with all the heat at 7pm. Needless to say I have a friend with a AC business and he unfortunate was unable to make the call to my house due to the fact he was out of town, but I called him and told him what the guy wanted to charge me and he said that they are ripping you off! I Will never recommend them or use them again!

My AC finally died on 4^th of July weekend. My regular service company was off the the long weekend so out of desperation I called Central Comfort after searching online. THESE GUYS ARE AWESOME! They came out within an hour as promised, but I already knew that my units could not be saved. They did at least get a blower going and arrived bright and early the next morning with my new units at a better price than my usual repair company. Professional service, cleaned up after themselves. The gentleman who sold me the unit recommended that I purchase a Wi-​Fi thermostat at Home Depot that they would install for me at no extra charge. This has been wonderful as I can adjust my AC anywhere using my iPhone. The tech even texted me a month or two later to make sure everything was great.

After a very difficult air duct situation, Joe and his team came out to evaluate and provide really valuable guidance. Each time they arrived at the time they said they would. They worked very fast and were reasonably priced. I would highly recommend them. They are truly a rare find!

Great company! Timely and honest; which is rare in Miami. The price I was quoted was reasonable compared to the other quotes I received to clean the my AC coil. I would highly recommend this company to friends and family. Excellent customer service.

I needed air duct cleaning and called them based on the reviews I saw on Unilocal.I was quoted $ 15 per vent for cleaning as part of their «special». Someone came over to my apartment the next day and immediately the price went up from $ 15 to $ 25 per vent because apparently, the $ 15 quote was only for cleaning but not sanitizing. I’m sorry but who would only want cleaning and not sanitizing? Yeah, please clean everything but leave all the germs, thank you… I think full disclosure over the phone would have been better. The man that came counted 8 vents and so we agreed on $ 200. He looked at my AC unit and was very honest in telling me it was working ok (phew…relief!), but then he proceeded to try and sell me an $ 1800 air purification system. I sat down and looked at the 5 minute video on you tube and yeah, it looked and sounded really great but I sure as hell did not have $ 1800 to spend on that and I told him so. I told him I was already paying more than what he had quoted me over the phone and that that was as much as I wanted to pay. He was pretty insistent and kept saying he was not trying to sell me anything but, being that I have been in sales for over 20 years, I told him he actually WAS trying to sell me something and that thank you, but I was not interested. He finally gave up.
The next day I got the visit from Scott, the guy who has going to do the cleaning AND sanitizing. Nice guy, very professional and friendly, he went the extra mile and then some: cleaned and sanitized all of the vents (plus 2 that the previous guy had not counted) and we discovered an old non-​functioning vent that was caked with dust that he helped clean up too. Best part of the whole thing was dealing with him.
All in all, it was a good experience but my advice is to get a full quote over the phone and be firm if you are not interested in buying anything else. Also, don’t clean your house before they come because they do leave some dust and
to clean after they leave.

I called up this company to get an assessment of my A/​C unit on my recently purchased home. Mr. Carlos from Central Comfort A/​C showed up and charged me $ 65 for a diagnostic assessment of my A/​C system. When he finished, he gave me an unofficial verbal estimate of $ 1200 +/​-​30%, but «I’ll send the duct guy to confirm this and tell you exactly what needs to be done», he said before leaving.
The duct guy, Lionel, comes in a couple of days later, goes over the duct network of my A/​C unit and informs me that a quote for the work that needs to be done will be sent to me.
A few more days later and I get an email with an estimate of $ 3450!!!
I e-​mail Mr. Carlos with many questions regarding this absurd estimate (please refer to initial verbal estimate). Among my many questions is the fact that the estimate indicates the need for 12 new supply drops and 12 new grills and my home only has 9!!!
I am then referred to Mr. Alex Martinez, Lionel’s supervisor/​boss. He agrees to come over to my home and discuss the estimate with me personally.
Mr. Martinez and Lionel show up to my home a couple of days later. After some clarification of the technical details and negotiations over the ridiculous price being asked, Mr. Martinez leaves and agrees to email me a new estimate, a more competitive estimate I guess.
Well, after a couple of weeks of waiting for the new estimate I contacted Mr. Alex Martinez. Listen to this… he claims Lionel, his technician, left on vacation just a few days before and that he left without giving him the information for the new estimate!!! Really??? Mr. Martinez claimed that Lionel was going to be out on vacation for the next 4 weeks and that unfortunately he couldn’t be reached… so I’m going to have to wait another month for a new estimate.
Very disappointed on the work ethic of this company and these guys. How can a supervisor come up with such lies. Who takes two weeks coming up with a new estimate? If your technician holds the key to coming up with a new estimate, how is he let go on vacation for four weeks without preparing the estimate they promised me? And then, after the so called 4 weeks of vacation, how is it that Mr. Martinez does not follow up on his promise of a new estimate.
What he doesn’t know is that I know he was lying. That same week he informed me about his technician being on vacation, I called Lionel (for some reason or another I managed to get his cell phone number)…and you’ve guessed it! He was working every day of that week in several different projects, was not on vacation, and was not planning on going on vacation anywhere or anytime soon.
The only word to describe this company: Dishonest.
I had a different company come in and for around $ 700 fixed the problem with my A/​C.

I had a bad experience with this company. Another company had to come today to fix properly what it took this company 3 times to try to fix and still they did not. I was also told that their job had no guarantee because my unit was so old. The company that came today spent at least 2 hours here, advised that I did no need a new unit yet and that their work had guarantee.
I would never use them again.

I cannot say enough great things about this company! Our motor burned out on the air handler. A very few companies know how to replace this type. After an exhausting search, calling 3 other companies, and getting the run around, finiding this company was a huge relief! Thankfully I found them on Unilocal and trusted other reviews.
From the moment I called the office at 5 pm, I was impressed. The customer service was incredible. The woman on the phone was so pleasant and professional. I told her all the requirements for my condo (license, insurance, etc) needed prior to the appt. She sent it immediately next morning. The technician was schedule for 1 pm that day. He called 30 min prior and was right on time. Very professional and curtious. Able to diagnosis problem quickly. Returned the next day to replace the motor. All went well and charged fair price.
That night we heard a vibration sound from the air unit. I called company to leave a message, however, Alex the owner answered the phone. He assured me someone would come by tomorrow to fix it at my convienence. The next morning someone called me from office to schedule. Again, they were so professional and comforting that the sound would be fixed. A new technician came, Carlos, that afternoon.
Carlos was wonderful. Such a gentelman and highly knowledgeable about the unit. He was so patient and kind with us. He was able to diagnosis the sound, which was not motor, it was air vibrating on duct work. He returned 2 additional times in same day because sound was still there and needed tweaking to stop it. Owner of company actually came last time to assist him and make sure we were satisfied. We were very impressed and could not be happier. There was no charge for follow up visits. Air unit is now working great and no vibration sound.
I highly recommend this company to anyone needing air service. They are the best in Miami! We will definitely be using them again. It is nice to see such wonderful customer service and professionals.

I’ve always used Central Comfort and have never been let down. If it can be fixed on a timely manner it will get done by them. I’ve had times when the part wasn’t available and had to wait, but no big deal. Prices are fair considering I could get it cheaper from some unlicensed worker, but why would I do that. They are licensed and insured and you can count on the work getting done. When you need A/​C work done call the best from my experience.
To the poster complaining about the price. I understand you but after all, we are paying for knowledge. Otherwise we would be able to diagnose ourselves and do the work ourself. I am to busy in my work to go learn A/​C which is why I pay the premium.
Thank you Central Comfort.

These guys are great.
I am new to Miami, and you never know what type of service you’re going to get. The first place I contacted gave me an estimate of $ 1083.
Even AFTER I tipped the guys that came through $ 80 for being timely, polite, courteous, and professional, my bill came up to $ 650 — still saving me over $ 400.
Thanks to Scott and his team for taking pride in their work.

AMAZING COMPANY! Thank God… there is hope for Miami after all. First of all, the price was great. Second, the guys told us when the part would be available, remained in contact with us, and were accurate on the estimated arrival of it. They also called to say when they were coming two days prior to the actual date of service, AND they were exceptionally punctual!!!
The technicians were exceptionally polite and knowledgeable. They did fantastic work, and were here late on a Friday afternoon. I honestly cannot say enough positive things about this company. I was thoroughly impressed, incredibly happy, and am elated to report that within 20 mins of our tech leaving, my apartment was cold (law school finals next week… not a good time for the AC to stop working).
In all seriousness though, this is the best company we have come across regarding any service industry in Miami. I would recommend them to anyone… and furthermore, I will definitely be telling our association about them so that the company can get referrals in the building.
Thank you Central Comfort for the absolutely fantastic work you did today!

While not a place you visit, Central Comfort definitely provides a service worthy of a review. In fact, anyone in Miami should be using them if they aren’t already!
I have used Central comfort on three separate occasions, the latest just an hour ago. Each time, I have been provided with service at the scheduled time, by a neat and quick-​acting technician, but today took it up a notch.
The repairman called to inform me he was on the way 10 minutes after my call to their dispatch office. Within 20 minutes, he was at my door. Quickly diagnosing the problem to not only the AC unit, but a structural integration flaw, where a badly chosen air-​inlet grille was allowing no air into the a/​c closet due to an internal mesh like a screen window. So while the outside of the air intake looked clean, there was a ‘lint trap’ behind it. From the inside of the closet, the piece of mesh across in the interior of the door was clear as a bell, so not many people would EVER notice this.
Within 15 minutes, my AC was pumping out 58 degree air, my air intake was properly passing air through the door, my freon level was topped off, pressure regained and a new filter was installed.
No outrageous prices for service, and especially within an hour, on a Saturday!
Thanks Central Comfort, you guys are the best!