Central Magnetic Imaging – CMI South

Honestly worse place I have ever been to. Staff was completely rude. My appointment time was 3:30 and they made me wait over 2 hours and were very nasty when I decided to leave. It would have been the polite and professional thing to call me the second they knew they were running TWO HOURS behind schedule. Completely awful. Go anywhere else if you can.

CMI south is a state of the art facility. They are timely with their appointments and have very knowledgeable staff! You will not be disappointed.

The only reason they’re getting 3* instead of zero is because it wouldn’t be fair to the people that work there, who are all very nice and professional. HOWEVER, as a company, I find it completely shady that it’s official policy to not tell people what they’re going to be charged after insurance unless they ask. Furthermore, I found out that if you walk in for an MRI, you pay $ 450 for a simple one like mine… however, they’ll charge the insurance $ 1850 for it!!! Our healthcare system is broken and these people are a perfect example of what shady medical billing looks like. They’d probably say that’s how it’s done and that everyone does it… but that doesn’t make it ethical or fair the humans you share the earth with. I can understand a small fee for the billing process, even 20% surcharge if you use insurance… but 1850 for something I’d pay $ 450 for walking in. This is shady if you ask me… just because you can get away with something doesn’t mean you should. If you do, you’re part of the problem.

Very quick and the staff super friendly. The only thing that I wish they would have had in my case was an ear connection of music instead of just the ear plugs. It took me a while to relax specially with the machine’s noise.

This place is awesome! I went in for a MRI for my knee and was out in about an hour. Staff is friendly and helpful, and they gave me headphones to listen to music while the in the procedure (the machine is way too loud).

Ivonne-Marie’s review is right on and provides great details on what to expect. I also found that the website for this MRI office very helpful.
This was the first MRI I can ever recall having and I was quite nervous. Having access to Ivonne Marie’s review and the website helped to aleve some of this anxiety.
Depending on the body part being examined, you get a pair of headphones with music that allow you to ignore the thumping of the machine. If not music, then you get a pair of ear plugs. I was also provided with a blanket to keep me warm and relaxed. As long as I kept my eyes closed, it was just another opportunity to take a nap.
The whole visit was super efficient. I was in and out in less than 45 minutes and I had two scans done. The trick is to wear loose metal-​free clothing and you’ll be comfy.

I just received a call this morning from JJ, the operations manager at the center. I was a bit taken back, considering I fear the day a business owner will call me personally regarding a negative review; but being that I was a patient it’s understandable that they had my number, and it was actually a courtesy call to thank me for the review.
He also told me some GREAT news. I was upset about having to carry the MRI film w/​the images to the doctor’s office, only to find that I did not need them. Well my doctor is now asking for the images in a CD rather than on the film — which means it’s better for the environment, and you can actually keep them in a normal storage space — not under the bed — woo hooo!!!
So, if you go get an MRI here, when you go in, ask them to give you your copies in a CD rather than on film. Not only will it be a quicker wait time post MRI, but it will also be much much much better for the environment.
They’ve officially earned that extra star!
— Great service, good for the environment, management that is attentive to patients’ needs and monitor their web presence to positively act on it — that’s a company on top of it’s game!