Coach

I had been a previous Coach bag owner and my bag lasted years! I needed something a bit more grownup and professional for work and found THE bag here. The customer service here is absolutely wonderful– ask for Marlene, she’s awesome! The quality of the bags is great and will last for a long time. Their new Spring line is gorgeous with rich corals and browns– love! Even though they didn’t have the matching wallet, they’re sending it to my home with free shipping and all!

I’m not regularly a fan of Coach products so I haven’t had the pleasure of shopping here, but after finding the perfect leopard wristlet online I had to make a visit. Upon arriving I was greeted by the friendly young lady in the front who immediately offered her assistance in locating what I was looking for. Since the item is from last season it was no longer available in the store but she was able to find it online and order it for me. She said it took 3 – 5 days which was not going to work for me since I needed it for SoBeWFF this weekend. She spoke to the manager and explained my sense of urgency and the manager graciously offered complimentary 2 day shipping so I could have it for my event. Score! My wristlet arrived in 1 day and I am a happy camper. They have earned themselves a customer and this very positive review. If I ever need another product I will definitely come visit them again.