Cohen’s Fashion Optical

I Was in a few months ago and I’m still upset about my experience. When I went for my check up I was seen by Dr. DeFalco. He was busy that day. BUSY flirting with one of the employees. BTW she looked very uncomfortable with his advances. When I returned to pick up my glasses the prescription was made incorrectly. I returned for them to be remade. It seems they were never corrected. I didn’t request my money back. I didn’t even return. Don’t waste your time or money. By the looks of all the other reviews this place should cut its losses short and try a new profession. Regarding the rest of the staff, they were rude and shouldn’t work with the public either.

I gave it one star but it really deserves O they give you an appointment and you still have to wait hours ridiculous, don’t make plans, you’ll be stuck there all day, you wait hours only to be seen for 5 minutes

I went in and there was a woman dressed in green saying she couldn’t help me fix my glasses because she was a «doctor»…
And that for today nobody could help me because there was nobody until tomorrow, I went there at 11 am… and they close until 6pm
What a disaster of an optic!, Condescending… and lack of manners also.
NEVER AGAIN.

Wish I could say loads of good things about this place but it’s really not that great. As far as Opticals go this one is okay for the price and the Doctors are really nice and knowledgeable. They’ve always been very helpful with any questions or curiosities I have about eyesight in general.
The problem is the rest of the staff. At best they’re just not friendly, at worst they’re downright inept. I always have a problem with them when I go. Once they gave me an appointment and when I showed up told me the Doctor had left already and they didn’t realize there was anyone else coming. Another time they told me my insurance would cover half the expense for my lenses and then two weeks later was hit with a surprise bill. Last time they didn’t call me when my lenses arrived and when I went to inquire what happened they couldn’t find the lenses I had ordered because apparently they keep them all in a box in a heap with no labels or discernible filing system. The list goes on and on.