Downtown Flowers

Even though the original delivery date was missed (due to a door man who would not accept the delivery while the resident was out) I feel the service received through this florist is exceptional. When the original delivery date was missed Louis, the owner, personally contacted me to apologize and inquire how I would prefer to proceed. When I said I would like them to be delivered as soon as possible he promised me he would personally see to it.
The delivery was gorgeous and the recipient was over the moon.
Many Thanks to having such a great florist at such an unbeatable price!
(Side note: I do not prefer to use the large distributors such as 1−800-F******* as I feel the service is lacking and the bouquets are always a disappointment so I always use smaller local shops.)

Flowers delivered free within two hours of calling. Beautiful, fresh, and exceptional for the price. I was surprised at the service, freshness, and size of the bouquet. Highly recommend them. I have ordered from many florist throughout the country, this is the best value and service yet! Thank you!

Best florist in downtown with unbeatable prices for the quality you get (flowers usually last for 10+ days!).

5 stars are not enough for the 10 star service we received! Louis and his assistant were fabulous. My firm received an arrangement from another local florist which left alot to be desired. I took a chance on Downtown Flowers since they are conveniently located in the lobby of our building. Louis accommodated me by coming up to our office to see our dissappointing flower arrangement and see what we didn’t like. He also had a gorgeous arrangement ready for us in a little over an hour. Service with a smile and excellent value. This will be our «go to» florist from now on.

Louis at Downtown Flowers helped me out on a last minute floral arrangement for a birthday of someone visiting Miami. I do not live in Miami so the entire transaction was handled over the phone. He was very helpful in guiding me on the design, price range and delivery logistics. He even sent a picture message of the arrangement so I could see what it looked like before delivery.
Unfortunately the hotel dropped the ball and «forgot» to deliver the flowers to the room before the guest checked out the next day, though no fault of Downtown Flowers. Fortunately the hotel agreed to reimburse me for the flowers and Louis was once again helpful in refunding my card and charging the account supplied by the hotel. Overall a great customer service experience.

Louis and Downtown Flowers delivers the level of customer service and quality one looks for, but rarely encounters, in the realm of floral arrangements. I was able to place an order in the morning, and the arrangement was delivered to the intended office by end of lunchtime. The arrangement itself was even more beautiful than imagined. I cannot praise or recommend Louis and Downtown Flowers enough !!!

The flowers were beautiful, but they weren’t ready when I had scheduled to pick them up. When I showed up, they had to search for my purchase order, ask how much they had charged me, and then make the flower arrangement on the spot. On top of that, they told me on the phone they had charged me for «filler» for my arrangement, but then said they didn’t charge me when I showed up, and acted like they were doing me a favor by adding a ½ pack into the arrangement. I’ll go elsewhere next time.

I cannot say enough about this place. I trusted the reviews when I decided to order flowers from Atlanta for one of my best friends who happened to also be having a bad day. I was asking her to be my bridesmaid and what better way then with flowers? I placed the order online, it was very easy and user friendly. I called to actually change the delivery address and spoke with Louis. First off let me tell you, he is so wonderful at what he does and so incredibly passionate about making people happy. Period. To top it off, the flowers are just beautiful. What you see online, is what is delivered to your recipient. Trust this shop to do exactly what you expect from a florist and more!

Wow! Excellent all around! Well priced, fast delivery. Louis was so friendly and helpful, worked within my price range, and made great recommendations, in the end delivering a better than imagined arrangement for a dear friend’s birthday. Best floral transaction ever — beautiful arrangement, efficient and professional service, and great bang for my buck. I will use this florist EVERY TIME from now on. Them you, Louis — truly exceptional.

En primer lugar el arreglo de flores que les compre no era igual al que aparecia en la foto de la pagina web. Luego las flores apenas duraron 4 dias, Lirios y Orquídeas deberían durar mucho mas que eso, por el precio que tienen no recomiendo este lugar.

LOUIS WAS ONCE AGAIN AMAZING. A year later i ordered another arrangement for my mother and he once again delivered the highest quality, top of the line gorgeous arrangement. Highly recommend! ABSOLUTELY INCREDIBLE. Louis was amazing to work with. Exceeded my expectations above and beyond. I have never been so happy with an arrangement like the one Downtown Flowers just made for my mother for her birthday. Stunning. Beautiful. Spectacular. THANK YOU DOWNTOWN FLOWERS!

If I could give them more stars I would. This flower arrangement was very important and they nailed it. I live all the way in Washington, DC. I’m pregnant and can’t travel at the moment. Yesterday, my mother was diagnosed with breast and bone cancer. I wanted to send something special to her hospital room without the disappointment of being ripped off. She said it was the most beautiful flower arrangement she had ever received. I live far and send them plenty of flowers so this is saying a lot.
They provided same day delivery for reasonably priced beautiful flowers. I will definitely use them again. Thank you so much! This meant the world to me.

My boss bought some amazing flowers for a co-worker’s retirement from here today. They were so beautiful! They had over two dozen roses, lilies, etc. and were very reasonably priced! This will be my go-​to florist from now on!

I went on a limb per Unilocal reviews to order my husband a nice birthday bouquet, credit card over the phone. All I can say is AWESOME! It was very short notice, the day before, I told them my budget and the arrangement was beyond what I expected. They even called me the next morning to confirm the address and assure me that he would get the arrangement soon. The people I spoke to were very pleasant and professional. Hubby loved the flowers. Definitely I recommend this florist.

We hired Ana for our wedding this past month in Miami Beach and we could not be happier. Ana was able to work around our schedule, as we are from out of town, and meet with us when we could. She was very personable and eager to work with us. She listened to my wife’s suggestions and preferences and met her half way with her experience, knowledge and taste. Everyone said the flowers were lovely. Delivery was on time and beyond that I don’t know how much more you can ask. Thank you all again and we highly recommend them to other catered events or wedding ceremonies/​receptions.

So happy with this florist. I called Louis the day before a dinner event hoping he could put a few table arrangements together. He was very helpful over the phone and, despite the quick turnaround needed, said it wouldn’t be a problem. He delivered them on time to the restaurant, and the result was beautiful! Several people at the restaurant stopped by to admire them. Very pleased.

Flowers were fresh and beautiful and this place made beautiful arrangements for my girlfriend’s birthday. Louis was outstanding with service and timeliness. His arrangements were pristine. This place went above and beyond my needs and wants compared to other places. Thank you Louis.

This should be your go-​to florist in Miami if you live/​work in Downtown or Brickell. Whether you are looking for a bouquet or cut flowers, you cannot beat the quality and price that this shop offers. I buy flowers at Downtown Flowers every week. They usually last and look fresh for 10 – 12 days and cost a fraction of what I used to pay to the flower vendors in my office (whose product usually withered within a few days). Look no further.

I called Downtown Flowers and was quite surprised when I learned that it was the owner who had answered the phone. He attentively listened as I explained that I wanted to send flowers to express the utmost gratitude to a very special mentor who had provided guidance and support for many years. He promised that he would not only create an amazing arrangement but he would personally deliver it. The mentor was wowed and I now have a florist for life. Thanks Downtown Flowers!!!

These guys create amazing arrangements! Best flower shop Ive ever used. My girlfriend is always extremely happy and I am known as «the flower guy» at her work because the arrangements are so HUGE and high quality.

Downtown Flowers lived up to the great reviews. Luis was awesome and took my order over the phone while making recommendations on what to creat for my sister. They created a beautiful arrangement that left my sister with a great smile. Thank you Downtown Flowers for the great service!