EDGE Asset Management

Hi!
We are Servpro South Miami and we work all over the region. We would like to work with you! And bring you the best service and the best price you can ask for! We do flats, mold, fire, cleaning houses and construction!
our guys are all over Florida ²⁴⁄₇!
Let me know if you would like our service
Moe-561−212−0262
D802E80E-​AE4B-​4B44-​B97A-​CFA9042A5CEA

Our Landlord left a lot to be desired. Recently his properties were taken over by EDGE Asset Management. We were very excited that maybe the building would be better looked after and some of the problems we had been having might be resolved. So far this has not been the case. We have had a leak in our AC for going on three months. We contacted them as soon as it started and they said they would come by but haven’t. We called twice more and they took down our information but still haven’t gotten back to us. Then they left an e-​note on our online account saying they visited our apartment but we weren’t home. They did not call ahead or tell us when they were planning on going by. Meanwhile, we have a bucket edged under the AC that we empty out a few times a day to keep the water from damaging the wood floors.
Another complaint: They want us to pay online but there is a $ 3.50 fee (they didn’t warn us about that). The account will not let you process the amount unless you accept the additional fee. I know $ 3.50 is not a lot but it just bothers me that I wasn’t informed in advance and I don’t think I should have to pay them extra so I can pay online – for that I will send an e-​check through my personal bank online. – Which I intend to do in the future (or until we find another building).
The one thing I will say in their defense is that they may just be backed up from all the work they inherited from our original Landlord. They did set-​up a system for cleaning the stairwells and hallways, which up until they arrived were always dirty, dusty, cobwebs and all. – Yikes.
Hope this helps! Good luck!

We had an a/​c leak that left our floors wet and dangerous for my two year old to be walking around in for almost two months. This was negligent and left my family and the owner of the property in a rocky situation. Thankfully none of us were hurt.
I moved into an apartment that had tar on the cabinets, old dirty paint, a nasty carpet that was installed on top of an even nastier carpet with roaches living under it, and it smelled like pure smoke. I found Valiums behind my stove, the appliances had not been cleaned, and marijuana butts all over my chip painted filthy patio. We managed to fix most of the problems between ourselves, family, and friends although it took hours of painting, pressure cleaning the patio, hard core scrubbing etc. It would be common courtesy to have the apartment clean and ready to move in considering they’re a property management company, and we are paying to move into the place. We had to wait almost two weeks to get a new carpet installed and we couldn’t even move into our one and only bedroom until it was installed, property manager, Jeff, was very rude and sarcastic with me when I would call to see why it was taking so long. However that was after fighting with them for a week to get them to even agree to installing a new carpet until Home Depot even became part of the process. Which is ridiculous considering there was a stained filthy carpet installed on top of an even filthier carpet and roaches living in between. Now I have had my A/​C and water heater broken for almost two months which in turn has caused a normal $ 75 electricity bill to turn into a roughly $ 400 bill and for almost two months now he’s been telling me, «JORGE» who sounds like some unreliable bum off the street, who I doubt is A/​C certified, is going to show up and never does. Not to mention he gave him the keys to my apartment! We have taken numerous days off of work for no one to show up and our electricity bills to just start piling up because of his negligence. And then he has the audacity to say the owner might dispute reimbursing me for my electricity bill?
UPDATE: After numerous phone calls and arguments Jeff finally came and fixed the water heater and A/​C leaking problems as well as some closet doors, about TWO MONTHS later (which I believe has something to do with code enforcement that I was forced to contact to protect my family). Kieth and Mark were reliable and kept their word when they said they would be there. However I am still VERY upset with this company, they have agreed to pay for a portion of the excess electricity bill amount which I am not nearly satisfied with AT ALL. My husband has decided to leave it at that because of all the stress and frustration we have went through and does not wish to go through any more of a headache. At least things are going back to normal in our new apartment of three months.

Great company with top-​notch people and top-​notch services! Especially this one guy Adam. Definitely ask for him.