Gastro Health – CC1

Pros:
Very organized
Fast appointment dates
Cons:
Doctor Rothman spent literally 2 minutes with me for endoscopy results and as I was asking questions he was answering while walking out to see the next patient. His assistant was more helpful.
Non-​carrying attitude
Factory like atmosphere
I was told upstairs I can be billed later for the endoscopy, down stairs (Baptist) demanded the $ 400 or they would have to cancel my procedure. So you better have $$ in the account if you want to be taken care of at that moment…
Also if you have LPR (Laryngopharyngeal Reflux) they will just blow it off and refer you back to an ENT so don’t waste your time, they don’t care to investigate it.
I’ve got an appointment with UHealth to see if I get a different outcome.

Regarless of how nice the staff could be?, be ready to wait for more the 1 hour and a half to be seen, even though you’ll have an appointment for specific time. Nobody apologize, it happens twice already. Seriously.

I see Dr. Lanoff as needed, always a pleasure, very knowledgeable, Have recommended him to several friends needing colonoscopy. Wouldn’t go anywhere else.
Address above is incorrect. They have moved to 95^th & Kendall.

This is a very big office/​practice with several doctors. There’s a process they go through the minute you walk in. Someone checks you in, someone else charges you for the copay, someone else brings you to a room, then someone else takes the vitals. They definitely have a system in place, which is nice when it’s different doctors and so many appointments scheduled at the same time.
I had specifically scheduled with a doctor over the phone, however i was advised while paying co payment I’d be seeing someone else since that doctor had an emergency and had to leave.
Wait time inside the exam room was excessive, to the point that I had to open the door and ask because I honestly thought they had forgotten about me. 10 minutes later an apprentice of some sort came to evaluate me and ask me questions. Long story short I ended up seeing one of the doctors for about 5 mins before leaving. I never had to return since my symptoms went away, but had I needed to see them again I’m not sure I would have.

I’ve been going to the GI Care Center since 2005 and have had some good and bad experiences. I called this week to make a follow-​up appointment and was told they could not make an appointment because I had an outstanding balance. After being transferred to the Billing department, Enrique told me he could explain an outstanding balance in 2011 but if I needed an appointment I should just pay the balance. What? What balance? 2011? Well, according to ‘their system’, I had a $ 19.22 balance from 2013. Why? I always pay my co-​pay before leaving the office. Enrique said I should speak with my insurance company if I had a dispute. What? About a 2011 and 2013 claim?
No further help from the Billing department. No appointment
This is the treatment after being a patient of theirs for 10 years!

I would not recommend this place at all they run this company without feeling and it’s like a factory…
I’ll explain why.
Originally i was feeling bad so i god a blood test from my lab and my primary doctor suggested that i go to the hospital to get checked out.
The hospital made another blood test and confirmed Jaundice and said i needed a specialist.
I then came to this place and when i got here i brought with me all the test i had which we’re really recent so i showed these to the doctor.
The doctor (Dr. Gustavo Calleja) seemed confused and suggested another blood test after i had all these recent test and they didn’t advise me they were charging me even though i had already 2 recent blood test so the test they gave was simply so they could charge me for it.
Finally when the doctor (Dr. Gustavo Calleja) actually recommended something the doctor’s recommendation that i was to go home wait a couple of weeks and let see what happens.
I then asked if I should be doing anything such as eating anything specific to alleviate my condition and the doctor say no I should eat all I want which is really bad advice because on the internet which was free to alleviate my condition I was to drink more water and eat allot of fruits and even cut back on red meat.
In other words visiting this place was useless and the advice I got was even worse because whatever I was doing is what got me sick in the first place and Dr. Gustavo Calleja is nothing more than a pencil pushing doctor making money by stretching your visits so patience can keep paying

Have no idea why the poor reviews. First of all it is a business and it should make money for taking care of patients. With that being said the treatment was excellent from the registration to the scheduling. The staff was nice, pleasant & attentive. The whole process did take a little longer than I would have liked but really wasn’t bad.
Just wait until Obama Care gets going then you’ll really see what a wait time is.

I recommend this place for all your gastro needs. Staff is very professional and friendly. They have everything on the premises. Plenty of excellent doctor’s to choose from.

I went to the Gastroenterology Care Center for the first time on September 29, 2011. Although I grew up in Miami, I haven’t lived here in years and thus had no idea what doctor to seek out for assistance when I got some sort of 48-​hour violent stomach infection, after living in Africa and traveling through the Middle East. After a very unpleasant 20 hours of flying from the Middle East to Miami to visit my father, I wanted to make sure there wasn’t something more serious (i.e. parasites, etc) wrong. I called the Gastroenterology Care Center and they were willing to see me the same day. The Dr. was quite professional and curteous. As the symptoms had mostly gone away by the time I got there, he advised that he did not want to prescribe anti-​biotics at that time and that we wait to see if my GI track normalized. He gave me the diagnostic supplies (i.e. tubes, lab orders, etc) anyway though, just in case my symptoms continued, so I could go to the lab directly without having to come back to him.
I appreciated this approach, as I think that the over-​prescription of anti-​biotics is something to be careful about. I also appreciated that he gave me the ability to proceed further on the diagnostic pathway if necessary without having to first come back to him. (money and time saving!) The only slight negative in the visit was that I mentioned to him that I seem to have also developed some sort of GERD in the past couple of years, and he wanted to schedule me for an endoscopy. I felt that he was a bit too quick to suggest this invasive procedure, especially as I’m in the process of a major life change, which will no doubt reduce my stress levels. However, this is not a big enoug concern to keep me from going back again.
I would definitely go back to the Center again and am very relieved to find a GI facility/​doctor in Miami.

This place is a money making machine. I did have a friendly experience, but not too professional. It’s not like I wanted a kiss from the Dr, but after a procedure like that, but perhaps at least a visit or a phone call to discuss results. The Anesthesiologist they used, awful (see my review of them under Anesthesiologist Associates of Greater Miami). People don’t call back, the folks that book procedures are rude and unhelpful.
Positives, my ‘case worker’, or the person who is supposed to coordinate everything was good. Nursing staff, very nice and friendly. However, I say go some where else.

Not the best experience I’ve had at a medical center. Scary was more like it. Maybe it was because I went on a Monday, but Dang! Were these people SO not friendly! And they got everything wrong! The guy who took my blood didn’t even acknowledge me he was so busy with a personal conversation with a coworker that i had no interest in hearing and was dotted here and there with «dude» and the f bomb. Wow. It got to the point that I decided my instincts told me to boogey on out of there before they touched another hair on my body. Definetely this place does not inspire patient trust. When i called to cancel my next appointment (if you don’t cancel within 72 hours they bill you $ 75) i got a recording and I had a feeling… well, i called everyday for 3 days and kept on getting a recording, and I kept on leaving the cancellation message. The day before my cancelled appt i got a call to CONFIRM my appt. Wow and wow. Can these people do anything right? Too bad. I’ve been there in the past and they were friendlier and more professional. This time, they made me feel like an item on a conveyor belt. No thank you.